Manager Quality

JAYADEEP P.K

Mobile: +***-989-***-**** E-mail: **********@*****.**.**

Position: Quality Manager-NABH/JCI Consultant

Objective:

Keep professionally occupied associating with organization of repute in the domains of Healthcare & Educational Industries to look after Development, Implementation and Maintenance of Quality Management Systems meeting the requirements of NABH, JCI, NABL, NAAC & ISO national and international standards.

Professional Synopsis

A professional with reasonably high level of competence acquired by way of Qualification, Training & Experience for more than 30 years in Quality Management apart from other domains.

Experience in NABH, JCI, NAAC, & ISO 9001, 22000 & 27001 accreditation processes and implementation.

Experienced in varying fields such as Healthcare, Education, Construction, Maintenance, Power Transformers, Control Panels, Distribution Boards, Substations, Luminaries, Electro Mechanical components & Computer Oriented Board level products, & Financial Institutions.

Experienced in organizing, coordinating & witnessing Type Tests as per IEC & NEMA standards, conducted by KEMA, Netherlands & USA, CESI, Italy & CPRI, India.

IRCA (International Register for Certificated Auditors) Certified Lead QMS Auditor, trained and qualified by Lloyd’s Register, UK, as well as trained in system documentation and Procedure developments by Bywater, UK.

Consultancy experience in QMS, BPM and empanelled Certification Auditor for QMS & FSMS of SGS in the Middle East.

Conversant with OHSAS & EMS Standards and their implementation as Consultant.

An effective Trainer in QMS, Audits, Inspection & Testing methods.

Proficient in the preparation of all levels of QMS (ISO, NAAC, NABH, JCI etc;) documents such as Quality Manual, Procedures, Work Instructions, Quality Plans, Project Progress Reports, Organizing Management Review Meetings, Internal Audits and pursue towards continual improvement.

Prepared and implemented Detailed Project Reports (DPR) for Transmission & Communication Towers, Distribution & Lighting Poles, Electromechanical components, Control Transformer, Type Testing for Electrical Panels & Transformers.

Conversant with process improvement tools such as BPM, Six Sigma, Kaizen, Balanced Score Card etc;

Experience in Project Audits at various stages, such as Documentation, Design, Procurement, Pre-commissioning, Project completion, Testing, handing over etc; to monitor compliance to Project Planning.

Areas of Expertise

Quality Control

Expertise in interpretation of Standards as well as taking crucial decisions regarding Inspection & Testing Status.

Interaction with clients and Third Party Inspection Houses for testing and arranging documents.

Preparation and implementation of Quality Plan, Inspection & Test Plan at various stages of Project.

Introduction of innovative testing methods to reduce test time and maintenance of Internal & External calibration of Test, Measuring & Medical Equipment.

Implementation of Schedule Q requirements of ARAMCO and preparation of Project completion documents.

Testing & Commissioning

Supervision of Testing & Commissioning of Panels and Substations.

Ensuring reliability of Cable terminations from RMU to HV Side of Power Transformer and Bus Bar/ Cable termination from Transformer LV side to LV Panel.

Involved in Installation & Commissioning of Selective Gold Plating Plant of Oxy Metals, Switzerland.

Preparation of Operation & Maintenance Manuals.

Trained in Production & Testing of Electromechanical components such as Injection & Compression moulded (thermoplastic & thermosetting) components, pressed, formed and plated parts, Tools & Dies production, inspection & maintenance.

Trouble Shooting

Guiding QC Engineers for identifying causes of faults and suggesting corrective and preventive actions.

Proto Type testing and suggesting technical improvements for observed discrepancies while testing as part of R & D activity.

Involved in trouble shooting of E10B Electronic Exchanges, in relation to contact related issues pertaining to Euro Card PCB Connectors, mother Boards and Memory Card used in 19” Rack.

Project Feasibility Reports

Feasibility studies carried out and Project reports prepared for the manufacture of Electrical Poles, Transmission & Communication Towers and Establishment of Type Test House.

Involved in Turnkey projects for the manufacture of Control Transformers, Loudspeakers, Resistors, Potentiometers and Electromechanical Switches used in Telecommunication Industries.

Technical Support

Strongly supported production to reduce process time, improve methods and enhance Quality levels.

Carried out process time studies and introduced bench marks for standards times.

Suggested changes in Factory lay out Plans using the concept of CPM.

QMS System Development

Developed comprehensive System for Process monitoring & control in various fields including Healthcare & Education.

Achieved Quality improvements and time savings due to effective QMS.

Quality costs justified by negligible client complaints and better client satisfaction.

Quality Manager

Jan 2015-till date

Quality Manager of a premier Eye Hospital & Research Institute in Trivandrum, Kerala, responsible for NABH accreditation and ISO 9001:2008 activities & Quality Consultant of a Multispecialty Hospital.

Involved in the NABH accreditation process of a 300 bed Multispecialty Hospital.

QMS Consultant

May 2014– Jan 2015

Consultant in the domains of QMS, FSMS, NABH, JCI, NAAC & NABL

Quality Manager

May 2012– May 2014

Quality Manager of a reputed Dental College & Hospital, responsible for Quality Management System development and implementation, meeting the requirements of NAAC and ISO 9001:2008 standards.

Overseeing Maintenance and Construction activities of College and Hospital building in compliance to NABH standard.

QMS Consultant May 2008 – May 2012

QMS Consultant in development, Implementation & Qualifying clients to present for QMS Certification. Empanelled Certification Auditor for SGS, KSA.

Successfully carried out consultancy services to many companies in the fields of Manufacturing, Healthcare, Architectural Consultancy, HVAC, Fabrication, Pumps & Motor Servicing fields etc. in the Middle East for QMS certification.

Conducting Training programs in Auditing.

Empanelled Certification Auditor of SGS in QMS & HACCP.

Technical Consultant for Electrical & Mechanical Design & Drawings.

Quality In-Charge, East & West Factory, a Division of AA Turki Group (ATCO), Dammam, KSA 1997 - 2008

Responsible for QA/QC & TQM activities for LV Panels & MV Substations (13.8/.400kV) fulfilling Quality requirements of reputed clients such as SEC, ARAMCO, SABIC etc;

Conversant with SEC Specifications for AC/DC Panels (31-SMSS-7), LV Panels (31-SMSS-3), PMT Panels, Mini Pillars (31-SMSS-01), Link Box (31-SMSS-3), Substations etc.

Conversant with testing of Control Panels involving MCCs, ATS, DDC, BMS, Synchronization Panels.

Analyzing Drawings, Schemes & Circuits and determining Inspection & Tests to be conducted including identifying ‘Hold’ & ‘WITNESS’ points.

Responsible for Incoming (Circuit Breakers, Contactors, Relays etc.), In-process and Final Inspections including Documentation.

Witnessed along with SEC representative the Type Tests carried out on LV Panels (1600A, 2500A & 4000A) as per IEC 60439-1 & IEC 60529 requirements for Short Circuit, Temperature Rise and Protective Index for Enclosures at CPRI, India.

Responsible for maintaining and implementing ISO 9001:2008 Standard efficiently and effectively.

Representing the organization for Third Party Inspections & Type Tests.

Overseeing Testing during Installation and Commissioning.

Functioned as QMR and Corporate Quality Manager for all Divisions of ATCO in implementing QMS.

Quality In-charge for Panel Boards & Luminaries, Al Babtain Group, Riyadh, KSA

1993 - 1997

Responsible for all QA/QC & TQM activities of Panel Board & Luminaries Divisions.

Closely associated with ISO 9001 implementation, certification & maintenance.

Trained by Bywater, UK in QMS implementation, document design & developments and Internal and Certification Audits.

Acquired knowledge on NDT, preparation of WPS & QPR for Welder Qualification up to 6G level, in compliance to ASME IX & AWS D1.1 Standards, as additional responsibility in Boiler Factory.

Self Employed in India as Project & QMS Consultant.

1987 - 1993

Successfully implemented Turn Key Projects for Control Transformers, Loudspeakers, Wire Wound Resistors, Potentiometers and Electro Mechanical Switches.

Developed Moulds & Dies for Plastic moulding and metal contact punching using EDMs and Wire Cutting Machines.

Documented and implemented QMS in many organizations dealing in Electrical & Mechanical products.

Marketing Manager

1972 - 1987

Held Senior positions in Marketing, with reputed companies like Asian Transformers, EID Parry, Hyderabad Connectronics Ltd. (HCL), the last being all India Marketing Manager of TVS Group in India for products such as Electronic Connectors, Computer Backplane Systems and Board Level products.

Expert in product introduction applying the technique of Application selling.

Accomplishing and meeting targets by product knowledge, Customer service and market intelligence.

Involved in Installation & Commissioning of Selective Gold Plating Plant while in HCL.

Supervised Installation, Testing & Commissioning of Power & Distribution Transformers while in Asian Transformers.

Coordinating with Telecommunication clients for R&D activities and trouble shooting.

PROFESSIONAL ENHANCEMENTS

Continuous knowledge up dating in QMS and Technology.

As QMS and HACCP Certification Auditor wide exposure to verities of products and industries.

Attend regular technical seminars conducted by SGS & Lloyd’s Register.

Attended product Seminars conducted by Circuit Breaker manufacturers such as Schneider, Telemecanique, ABB, Mitsubishi etc.

Attended work shop on Type testing organized by KFUPM Research Institute, with paper presentations from eminent Engineers from ARAMCO & SEC.

ACADEMICS

1971, B.Sc. Engg. : Bachelor of Science in Electrical Engineering with HV Technology as

Elective subject from Kerala University. Special project studies carried out on Corona effect on Transmission lines.

INTERESTS & ATTRIBUTES

Good Public Relation.

Knowledge Transfer.

Task master in implementing Quality.

Reading – Science Fictions, Management subjects.

English literature.

Charitable mind.

Member, College Hockey Team & Fine Arts Club.

PAPERS PRESENTED

Integrated Business Management System.

People Involvement.

Leadership.

Cost of Quality.

Out of the Crisis.

Quality Management Systems-an Overview.

REFERENCES

Eng. Nadi Dawood, General Manager, East & West Factory, Dammam, KSA.

Mobile: (009**-*********, Email: ****.***@****.***.**

Mr. Keith Price, Lead QMS Auditor, Lloyd’s Register, Coventry, UK,

Phone: (0044) 24 7663 9483, Email: *********@****.**.**

Dr. N O Varghese, Principal, PMS Dental College & Hospital, Trivandrum, India

Phone: (0091) 984-***-****

PERSONAL DOSSIER

Address : 116, Ulloor Gardens, Kochulloor, Trivandrum-695 011-Kerala

Passport : L8318669 valid upto 10th April 2024

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