Customer Service Microsoft Office

Stephanie Lattimore

Administrative Assistant

North Augusta, SC 29860

*********.**********@*****.*** - 803-***-****

Receptionist duties, Microsoft Office, answer phones, greet clients. Data entry, filing, appointments and great customer service. I am also a licensed Security Officer. Authorized to work in the US for any employer

WORK EXPERIENCE

Receptionist/Administrative Assistant

Cato Income Tax and Notary Service - Beech Island, SC - 2016 to 2016 Greet customers, answer phones and schedule appointments. Insure all necessary documents are present and complete to begin tax preparation. Make copies of secure and personal documents and verify information as needed. Keep files upto date and purge files as necessary. Assemble completed tax returns correctly. Certified to release refund loan checks. Handle cash payments for services rendered. Security Officer

Plant Vogtle - Waynesboro, GA - 2011 to 2012

• Access control for a Nuclear Power Plant. Inspect and search trucks and operate vehicles on site to check gates, monitor alarm systems, escort visitors. Use of handheld radio, push to talk and standard broadcasting system. Visually inspect vehicles, visitors, vendors and workers for contraband.

• Maintain relations with the public and employees while enforcing strict NRC rules.

• Maintain DAL concerning all activities, incidents and accidents with attention to detail. Supervise and train new hire officers as required. .

• Enter all visitor and vendor vital information into the computer database before issuance of badges. Also check for proper PPE before entering site to meet safety requirements. Sales Associate

Dollar General - Hephzibah, GA - 2009 to 2009

• Utilized customer service skills by greeting each customer to ensure a positive shopping experience. Ability to work under pressure. Clerical duties such as answering phones, cash counting, debit and credit transactions. Keeping a functional clean and clear store.

• Heavy stocking of shelves, setting up displays for new merchandise. Accounts Payable Clerk

Carole Fabrics - Augusta, GA - 2006 to 2007

• Immense data entry of lading bills with specific coding. Ability to work under pressure to meet deadlines and insure prompt payments to manufacturing vendors.

• Answer phones and take messages, use of copier and heavy filing.

• Customer service assisting vendors in reconciling payment issues. Assistant Manager

Mr. Cash - Augusta, GA - 2000 to 2004

• Responsible for daily opening and operations of a title loan/cash advance loan company. Heavy cash handling and data entry of all transactions. Complete deposits daily, force clear checks and daily logs concerning account collections.

• Customer service to include explanation of loan procedures and payments.

• Inspection of vehicles for title loans and completing title work. Receptionist

Nations Bank Mortgage Corporation - Martinez, GA - 1993 to 1994

• Greet customers and schedule appointments, operate multi-line phone system. Handle monetary transactions and enter confidential customer information into database.

• Assist customers with loan applications and complete follow-up telephone calls to insure customer satisfaction.

EDUCATION

Certificate in Computer Literacy Skills Microsoft Office Suite Augusta Technical College - Augusta, GA

2011 to 2011

General Business

Aiken High School

1974 to 1978

AWARDS

Outstanding Dedication and Performance

February 2012

Access Control of unauthorized persons entering a nuclear site CERTIFICATIONS/LICENSES

Security Officer (unarmed)

July 2011 to Present

Georgia Work Ready Certificate

May 2010 to Present

Silver Certificate GP9Z4H9ZNZ06

Continuing Education Computer Literacy Skills

March 2011 to Present

Microsoft 2007--- Word, Excel, Access, Powerpoint

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