Data Entry Customer Service

Mrs. Tammy Y Wiggins

**** *. *********** **. ***. 333

Little Rock, AR 72211

501-***-**** cell

***********@*****.***

Objective

Seeking Permanent employment, in which I will be allowed to enhance my professional skills in a dynamic and stable workplace, while solving problems in an effective/creative manner in a challenging position; As well as obtain a responsible occupation with an opportunity for professional challenges

Skills and Abilities

Excellent customer service and sales experience Excellent multi- task experience

Working knowledge of computers (Windows and MS Office) and office equipment including copiers, printers, fax machines, telephones

Excellent verbal and written communication skills

High level of compassion and integrity

Problem solving skills, Ability to multi task Detail oriented

Professional and team player, Proficiency with computers, strong organizational skills, and capable writing skills

Answer telephones and take messages or transfer calls, Schedule appointments and update event calendars

Arrange staff meetings, Handle incoming and outgoing mail and faxes

Draft routine memos, billing, or other reports

Edit company correspondence and ensure document accuracy

Maintain databases and filing systems, whether electronic or paper

Perform basic bookkeeping and accounting functions

Resourceful team player who excels at building trusting relationships with customers and colleagues.

Personal Values Employers Seek in Employees

Honesty/Integrity/Morality. Employers probably respect personal integrity more than any other value, especially in light of the many recent corporate scandals.

Adaptability/Flexibility. Deals with openness to new ideas and concepts, to working independently or as part of a team, and to carrying out multiple tasks or projects.

Dependable, responsible contributor committed to excellence and success.

Highly motivated self-starter who takes initiative with minimal supervision.

Work Experience/Relevant Skills

ABC Financial-Member Services 10/05/16-Present

•Collecting payments from members that call in

•Updated members gym accounts with new credit card information and or bank account

•Set up accounts to cancel at member"s request with the cancellation procedures

Seas and Associates-Collector (Permanent) 01/25/16-10/05/16

•Call members from ADS Queue

•Collect payments for accounts behind on gym memberships

•Reinstate members back into the gyms

•Input payments into Interactions Client using debit and credit cards and checking account information

•Track down NSF Payments and reenter payments

Molex Electronics Company- Administrative Clerk (contract job) 07/15-12/15

Enter invoices into SAP for payments

Did weekly budgeting

Filed invoices

Collected mail and sorted and passed out mail

Order supplies for office needs

Organized files and projects

Called vendors and received calls on invoices and payments

Investigated lost payments and made sure payments was processed

Crothall Healthcare-UAMS, Housekeeper (temp) 04/2014 – 11/ 2014

Clean rooms, hallways, and other living or work areas

Change sheets and towels; make beds; and wash, fold, and iron clothes

AOC Offices of the Supreme Courts-Data Entry Clerk 08/ 2012 – 02/ 2014

Use bookkeeping software, online spreadsheets, and databases

Enter (post) financial transactions into the appropriate computer software

Receive and record cash, checks, and vouchers

Put costs (debits) and income (credits) into the software, assigning each to an appropriate account

Produce reports, such as balance sheets (costs compared with income), income statements, and totals by account

Check for accuracy in figures, postings, and reports

Reconcile or note and report any differences they find in the record

Answer telephone calls, take messages, or transfer calls to staff

Sort and deliver incoming mail and send outgoing mail

Schedule appointments and receive customers or visitors

Provide general information to staff, clients, or the public

Type, format, or edit routine memos or other reports

Copy, file, and maintain paper or electronic documents and records

Prepare and process travel vouchers, billing, or other office documents

Obtain information, send correspondence, or perform data entry

Alliance Parts Warehouse-Order Puller/Stocker (temp) 08/ 2011- 03/ 2012

Pull orders for customers and clients’

Stock merchandise as needed for additional orders

AC Dixon & Associates Realtor Company-Executive Assistant (temp) 07/ 2010 – 06/2011

Provide executive administrative support to the CEO of the firm which may include but is not limited to: calendar maintenance, expense reports, prepare and plan meetings/events, coordinate complex domestic and international travel arrangements, prepare correspondence, provide personal assistance, special projects as assigned, etc.

Handle all confidential information in a professional and discrete manner

Verizon Alltel Corp-Accounting Senior Clerk 01/ 2006 – 07/ 2009

Posted payments to customers’ accounts within the billing systems

Logged credit card payments for processing using Excel Spreadsheets

performed various Data Entry projects for committee meetings

Encode and process data for Alltel Financial Solutions

Regions Bank Items Processing Clerk II

Proof Operator 09/1990 – 05/1999

Bank reporting and item processing for customers and clients of banks

Proof checks through computer systems

Ran NCR Sorter Machine

Scan checks though scanning machine for imaging so checks could be encoded

Encode Checks

Education

General Education Diploma

Pulaski Tech College- Major: Business Accounting

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