Customer Service Data Entry

Miriam Hernandez-Aguirre

Altamonte Springs, FL

***************@*****.*** - 407-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Receptionist and Administrative Assistant

Superior Solar Systems LLC - Altamonte Springs, FL - May 2015 to January 2017 Responsibilities:

Answer phone calls, schedule service calls/ new installs in person or by phone, sell small parts to walk in customers, provide quotes for re roofs, receive small packages, respond to all customer inquiries via phone or fax/email, filing, register warranty for new customers, enter new customers in data base/update email/phone numbers, prepare mailers.

Accomplishments: I was able to sell a pool solar system on my own. Skills Used

Good communication skills multitasking prioritizing dependability positive attitude good listening skills, technical skills, display professional attitude and work ethic. Computer skills in Microsoft Office/Word, Data Entry/Customer Service Representative

Sears Holdings - March 2014 to May 2015

Responsibilities

Answer phone calls, data entry, replacements create/cancel orders. Accomplishments

I had a lot of accomplishments the main ones were meeting customers needs also been able to multitask and making them happy regardless of the outcome.

Skills Used

Great customer service skills, caring and been able to multitask computer experience in Outlook, positive attitude.

Sales Associate/ Secretary

Marco Auto Center - Orlando, FL - May 2008 to August 2012 Responsibilities:

Sales, promote new car products, help customers and answer the phones. Accomplishments

Satisfied customers and help them as much as I can. Skills Used

Great verbal skills friendly loving and accomplished my monthly sales goal. EDUCATION

Dr. Phillips High School - Orlando, FL

2005 to 2008

CERTIFICATIONS/LICENSES

Notary Public

March 2016 to 2019