Management Manager
Resume:
Rhonda J. Long
Indianapolis, Indiana 46226
*******@*****.***
OBJECTIVE
To continuously maintain my energetic leadership abilities to effectively manage personnel and projects with a strong independent work ethic. Highly adaptable to ever changing circumstances. Be a key member in any team development by executing a strategic plan of action.
SUMMARY OF QUALIFICATION
Management
Over 10 years experiences in Management and Supervising employees
Ability to objectively coach employees, manage complex, and emotional issues.
Computer
QuickBooks experience
Proficient in Word, Access, Power point, Excel and Publisher and SAP knowledge
Communication and Interpersonal
Competent in Web research, written and oral communication, trouble shooting and proofreading and editing business documents.
Strong communication, organizational and time management skills
EXPERIENCE
May 2016- Present Serenity Counseling, Home Base Caseworker, Indianapolis, In 46205
Investigates reported incidents of child abuse, neglect or dependency, makes determination of whether or not the incident is substantiated and develops recommendations to a Juvenile Court or County Director for disposition.
Assesses safety and Performs needs assessments to determine treatment options for families and children evaluated to be abused / neglected or referred by law enforcement, other social service agencies or schools as a possible in need of services (CHINS).
Testifies in either a Juvenile or Criminal Court of Law concerning the needs of the families and children that are assigned to the incumbent’s caseload, the families’ ability to remedy the abusive/neglectful situation, or concerning alleged criminal activities of a parent or other perpetrator.
Sept 2014- Present RDS Tax Consultants, Owner/Tax Preparer, Indianapolis, In 46226
Process Individual and Small Business tax returns
Hire and Train New Tax Preparers
Complete all Accounting functions: Payroll /Accounting/ W-2 and 1099
Initiate and maintain an extensive networking relationships
Assist Taxpayer with Debt Solutions, Settlements and Payment Arrangement
Counsel taxpayers/businesses owners: What preventive measures should be used to avoid future delinquencies?
Extreme attention to detail with the ability to identify and solve problems independently.
Oct 2007 to Oct 2014 Department of the Treasury/ CSR/Accounts Management, Indy 46239
Assist taxpayers with questions concerning their accounts, bills or notices. Perform research, analysis, and necessary computations, to recommend adjustment; initiates credit transfers, payment tracers, re-computes tax, penalty and interest, prepares manual refunds and abatements.
Counsel taxpayer/business owners an advised, educate, and assist in the prevention of future delinquencies.
Knowledge of tax code, and regulations applicable to individual income, excise, and employment taxes, as well as taxpayer rights, tax law, regulation application to individuals and the interrelationships between Federal and State laws.
Communicate with various representatives (tax practitioner, attorney, or accountant) who have diverse occupational and educational backgrounds.
March 2006 to 2009 Lavon’s Housekeeper’s, Owner/Manager, Indianapolis, Indiana 46226
Manage employees, process payroll, maintain records, order, and purchased supplies.
Evaluate prospective clients’ residential/commercial property.
Recruit new business and employees by utilizing marketing techniques.
Coordinate work schedules and recruit new clients. Supervised and train new employees on the day-to-day functions of the company.
Part-time business/Hobby
CERTIFICATION
Registered Tax Return Preparer
EDUCATION
Indiana Wesleyan University, Indianapolis, In,
Master of Science in Health Care Management, April 2011
G.P.A 3.4
Indiana Wesleyan University, Indianapolis, In,
Master in Business Administration, Minor: Accounting, August 2006
G.P.A 3.35
PROFESSIONAL ASSOCIATIONS
June 2012 -current Volunteer work at Wheeler’s Mission for Woman
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