Special Education Customer Service
Resume:
Vernetta E. Taylor
Greenport, NY 11944
Summary of Experience
Proven record of facilitating support services and managing fast-paced office operations. Strong organizational and communication skills with the ability to direct various business affairs. A multitude of versatile skills which transfer into any administrative setting to create and maintain high levels of efficiency and productivity. Advanced understanding of customer service and a motivated, hard-working, detail oriented professional with over (12) years of experience as a Senior Logistician.
Professional Accomplishments
East Moriches Elementary School (East Moriches, NY) 09/14 - 12/16
Senior Clerk Typist
● Served as the Secretary to the East Moriches School District Director of Special Education;
● Performed a wide variety of office clerical support such as typing, editing reports, correspondence, and memos requiring the knowledge of departmental operations;
● Utilized computer applications such as spreadsheets, word processing, calendar, e-mail and the ClearTrack Web-based System to maintain student and teacher confidential records;
● Organized and facilitated meetings with parents and teachers for over 100 Special Education Students;
● Processed billing for New York State Educational Aide and Medical Services School District;
● Required to take charge of the Special Education Department during summer months, when school is not in session or when directed by the Principal/Assistant Principal.
United States Navy Reserves (Kabul, Afghanistan) 04/12 - 03/13
Movement Manager NCO
● Coordinated with CENTCOM and Naval Major Command designated representatives in support of efforts involving Security Assistance Office shipments and movements;
● Partnered with contractors, coalitions and local Afghans to ensure all government purchased materials were maintained and executed the return of excess or unserviceable parts and equipment;
● Reviewed logistics performance and requirements with customers against targets, benchmarks and service agreements for present and future assignments;
● Directed team activities, established task priorities, scheduled and tracked work assignments, provided guidance, and ensured that resources were utilized in-order to complete assignment;
● Responsible for the training of subordinates on all logistical operation procedures;
● Directed availability and allocation of all materials, supplies, and finished products insuring proper delivery and deadlines were met in a timely manner.
Town Hall, Board of Appeals (Southold, NY) 02/08 - 12/11
Clerical Assistant
● Evaluated and reviewed applications requesting variances from the zoning ordinances;
● Devised complex spreadsheets on Excel to ascertain any discrepancies or omissions in essential ZBA network database programs;
● Proven ability to work effectively and collaborate with people of various ages and cultures, able to adapt the style of communication to meet the needs of the audience;
● Focused on prioritizing tasks and to work within appropriate policy and procedures.
Rio Tinto Services, Inc. (Garden City, NY) 05/89 - 12-07
Office Manager
● Provided comprehensive support and word processing for executive-level attorneys
● Increased profits by expert budget management and regular vendor review;
● Managed accounts payables and receivables. Prepared expense reports and bank reconciliation;
● Compiled/analyzed data from monthly reports to prepare director’s presentations to executive management;
● Assisted with personnel and budget management;
● Able to identify goals and priorities and resolve issues in initial stages
United States Air Force (Tampa, FL/Fairbanks, AK) 03/93 - 04/88
Purchasing Agent
● Requisitioned, shipped, inventoried and distributed over $5 million in government assets including aircraft parts, ammunition, weapons and replacement material;
● Maintained inventory control for 10,000 items and monitored computer generated asset management reports;
● Invoiced database and service contract proposals for federal and private agencies.
EDUCATION:
Ashford University, Clinton, IA Current Student
Bachelors of Science in Supply Chain Management,
New Horizons Computer Learning Center, Central Islip 07/10-11/10
Microsoft Office Certificates
Hunter Business School, Medford, NY 04/08-09/08
Business Management Program,
Certifications:
Defense Institute of Security Familiarization
Defense Institute of Security Cooperation Management
Defense Institute of Security Assistance Management Logistics Support
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