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Customer Service Manager

Readlyn, Iowa, 50668, United States
January 16, 2017

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Justin Hoppenworth

*** * *** **. ** Box *** Readlyn, IA 50668 319-***-****

summary of qualifications

Outstanding leader, diplomatic and patient with all types of individuals

Highly organized with great attention to detail and follow-through

Flexible and willing to learn new things

Professional in appearance and strong work ethic

Excellent motivator, able to bring the best out of co-workers

Over 5 years of manufacturing experience

Proven ability to prioritize and handle multiple tasks in a challenging environment

Excellent shop and safety skills honed from years of experience with many different types of jobs.

Great understanding and proper operating use of tools and equipment


University of Northern Iowa, Cedar Falls, IA

Bachelor of Arts Degree


Ellsworth Community College, Iowa Falls, IA

General Studies, Transferred to University of Northern Iowa


Professional Experience

John Deere, Waterloo, IA

Utility Specialist March 2011 – Current

Developed a more efficient way to conserve oil during tear downs

Learned every split on the line and trained other workers

Worked with engineers on developing new products and systems

Worked alongside supervisors and engineers to adjust line flow and split load

Became an expert at working with many different types of tools and environments

Petsmart, Waterloo, IA

Sales Associate September 2010- March 2011

Greet and address customers in a friendly and respectful way

Assisted customers on the floor

Answered all customer service questions

Stocking products on floor and in warehouse

Provided outstanding and exceptional customer service

Barmuda Corporation, Waterloo, IA

Head of Security April 2008 – September 2010

Overseeing all basic operations at the bar

Organized and set up events/promotions

Ensure the safety of all staff/customers of the establishment

Justin Hoppenworth

138 W 5th St. PO Box 208 Readlyn, IA 50668 319-***-****


David Minard


John Deere

Waterloo Works, Waterloo, IA


Cayle Yant

Supervisor/Business Manager

John Deere

Waterloo Works, Waterloo, IA


Ray Carlson


Tripoli High School, Tripoli, IA


Dan Rieger

Manufacturing Engneer

John Deere Waterloo Works, Waterloo, IA


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