Customer Service Medical Assistant

TANGELA L. FRANKLIN

*** ********

HOUSTON, TEXAS 77018

CELL 832-***-****

***********@***.***, **********@*********.***

OBJECTIVE

I am looking for a position where I can utilize, my customer service and administrative skills I am looking forward to being oriented to your facility and becoming a member of the team.

EMPLOYMENT

Principal Secretary Years Employed 2012-Present)

HOUSTON, TEXAS

Teague Middle School

I manage a group of 75 staff members; work closely with that administrative staff to make decisions for the school. I do payroll for the staff and formed a climate commit that I meet with only the weekly basis. I handle complaints and concerns from parent's teacher and others as needed.

ASSISTANT PRINCIPAL SECRETARY/FRONT OFFICE RECEPTIONIST

NIMITZ SENIOR HIGH Years Employed (2004-2012)

I assist the Principal of Curriculum with making sure that all educational information is available for the parents. I also oversee Substitute Teachers that may work for the school on the daily basis. I help to make sure that all Paraprofessional are on task and that the school has the supplies that it needs to run successfully.

I am responsible for the day to day running of the office supplies. I order all materials that the campus need to teach students as well as the materials that Teachers and other Administrators may need. I keep records for the School. I book appointments and take calls.

ATTENDANCE CLERK/ EDUCATIONAL AIDE Years Employed (1999 - 2003)

NIMITZ HIGH SCHOOL HOUSTON, TEXAS

Work with the Asset Class helping them in daily tasks. Daily phone calls to parents when children are absent. Balance the number of students in the school. I mail warnings for students that are not coming to school. Prepare multiple reports on a daily, weekly and monthly basis on the attendance for the school. Maintain and file legal documents. I file charges against truant students, and keep records for the state and district.

OFFICE MANAGER Years Employed (1997 - 1999)

West University Chiropractic Clinic HOUSTON, TEXAS

I perform clerical duties such as answering multiple phone lines, filing and organizing the day to day task. I am the overseer of the office clerks, customer service.

LABOR And Delivery Clerk YEARS EMPLOYED (1990-1997)

Harris County Hospital District HOUSTON, TEXAS

Input birth facts for birth certificates. Order supplies for the unit. Assist in deliveries.

EDUCATION

Remington College Certified November 2006

Registered Medical Assistant HOUSTON, TEXAS

EDUCATION Years Attended (Ex: 1995 - 99)

LAMAR UNIVERSITY BEAUMONT, TEXAS

University of Phoenix 2012-2014 Graduate (2014)

Associate in Psychology

University of Phoenix 2014- Presently

Bachelors in Human Service Management

SKILLS: Ten key by touch, 45 wpm, spreadsheet, word processing and database.

Activities: A members of the Eastern Star, Classroom mom, Vice president of the PTO

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