Angela Towns
North Augusta, SC 29841
*******@*****.***
EDUCATION
North Augusta High School
WORK EXPERIENCE
Patient Account Coordinator
Southern Otologic Clinic - June 1998 to May 2016
Medical billing and coding for the front office.
Checking in and out patients
Entering charges and payments into MacPractice,
Filing insurance claims for multiple companies including workers compensation
claims.
Make collection calls as well as follow up calls to insurance companies regarding overdue claims
Schedule appointments, surgeries and x rays with University Hospital.
Handle prescription requests and calls into pharmacies for patients.
Work up patients’ vitals when short staffed
Maintain daily accounts receivable reports and made daily electronic bank deposits.
Finance patients online for procedures and hearing aids.
Enter patient information into electronic medical records using FileMaker.
Schedule personal appointments for the physician.
Maintain office supply orders with a variety of vendors.
Collections
Ob-Gyn Associates - January 1998 to May 1998
Make collection calls
Deduction and small balance resolution
Issue dunning letters to overdue accounts
Use skip tracing techniques to locate customers
Contact customers regarding overdue accounts and determine reasons for non-payment
Issue payment commitment letters
Recommend bad debt write-offs
Maintain accurate records about the customer payment status
SKILLS
Excellent communication skills
Ability to multi task in a fast paced environment
Fast learner