Angela Towns

**** ******** *****

North Augusta, SC 29841

acyan0@r.postjobfree.com

706-***-****

EDUCATION

North Augusta High School

**** ** ****

WORK EXPERIENCE

Patient Account Coordinator

Southern Otologic Clinic - June 1998 to May 2016

Medical billing and coding for the front office.

Checking in and out patients

Entering charges and payments into MacPractice,

Filing insurance claims for multiple companies including workers compensation

claims.

Make collection calls as well as follow up calls to insurance companies regarding overdue claims

Schedule appointments, surgeries and x rays with University Hospital.

Handle prescription requests and calls into pharmacies for patients.

Work up patients’ vitals when short staffed

Maintain daily accounts receivable reports and made daily electronic bank deposits.

Finance patients online for procedures and hearing aids.

Enter patient information into electronic medical records using FileMaker.

Schedule personal appointments for the physician.

Maintain office supply orders with a variety of vendors.

Collections

Ob-Gyn Associates - January 1998 to May 1998

Make collection calls

Deduction and small balance resolution

Issue dunning letters to overdue accounts

Use skip tracing techniques to locate customers

Contact customers regarding overdue accounts and determine reasons for non-payment

Issue payment commitment letters

Recommend bad debt write-offs

Maintain accurate records about the customer payment status

SKILLS

Excellent communication skills

Ability to multi task in a fast paced environment

Fast learner

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