Customer Service Sales

Paul Dennis Simon

*** ******* ********** **. **** P

Myrtle Beach, SC

Mobile: 1-412-***-****

E-mail: *************@*****.***

Customer Service and Sales Professional

Over 25 years of successful sales and customer service experience: Professional, passionate, and client-focused sales/customer service executive with vast experience in forming strong and lasting customer relationships

Enthusiastically met metrics and goals: Demonstrated improvement in assigned territories and consistently exceeded customer service metrics

Demonstrated success on building lasting customer relationships: Maintained highest customer retention rate across district and sector through a high-touch customer service experience

-EXPERIENCE-

Peninsular Paper Company 7/2015-Present

Territory Manager Spring Hill, FL

Responsibilities:

oResponsible for consulting with clients to formulate account strategies on their management and utilization of chemical and paper products

oManage all facets of account relationships with large restaurants, healthcare, and industry

U.S. Foodservice 1988 – 2014 (retired)

Territory Manager Pittsburgh, PA

Responsibilities:

oManage all facets of account relationships with large restaurants, hospitals, health centers, nursing homes, and schools

oProspect and develop key account business within assigned territory

oConsulting services include; menu preparation, budgeting, order entry, price determination, management of logistics

Achievements:

oHighest customer satisfaction ranking in district and sector

oPeak yearly sales of over $2 million in product

oLed district in new account openings in the last 5 years

Sugardale Meats 1985 - 1988

District Manager Pittsburgh, PA

Responsibilities:

oLed team of 18 sales representatives in retail grocery business

oPrimary responsibility was account management of large, national, grocery chains

Achievements:

oRanked in top 10% of all sales metrics for sales leadership roles

Thorn Apple Valley 1974 - 1985

Sales Account Manager Detroit, MI

Responsibilities:

oCreated and managed relationships with local and regional grocery chains in the Southwest Michigan area

oSold commoditized meat products to regional grocery managers and customized supply chain

Achievements:

oTop sales performer in company for three continuous years

-EDUCATION-

Henry Ford College 1970 -1974

Associates Degree in Business

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