SUMMARY

Dedicated professional who excels at completing multiple tasks simultaneously and following through to meet the set goals. Flexible and hardworking with the drive to succeed.

EXPERIENCE

Leffler Agency 2607 N. Charles Street, Baltimore MD

2/1/2013-Present

Director of Business Operations

Coordinate maintenance of buildings, telephone and computer systems

Evaluate and choose employee health plans and other insurance products

Review, maintain. and coordinate annual renewal of insurance policies for buildings and automobiles in multiple state locations

Maintain personnel records and complete annual Workers Compensation Audits

Prepare all paperwork for new hires and releases

Work with corporate attorney to prepare severance packages for released employees

Manage inquiries related to present and former employees for employment

verification

Work with TPA for coordination of 401k benefits including annual employee census and employee contributions

Maintain working relationship with bank officers and provide annual reports, as required.

1/17/2001-2/1/2013

Business Manager

Responsible for all client billing; A/P, A/R, and contract renewals;

weekly payroll preparation; payroll tax deposits; and assembling all information

required by CPA for bank reconciliations and tax preparations

Maintain all client and corporate files onsite

4/8/1996 – 1/17/2001

Office Assistant

Performed general office/clerical duties:

oAnswered phones

oScheduled travel

oScheduled meetings

oAssisted with the switchboard

oProcessed incoming mail

EDUCATION

Mergenthaler, 3500 Hillen Road, Baltimore MD

Business – Accounting Major

SKILLS

Multi-line phones

QuickBooks

Microsoft Office

Notary Public

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