Alan Mendelson
*** ******** ***** *****, ********, CT 06611
Phone: 248-***-**** *Email: ***************@*******.***
20+ years of successful management experience
Expertise in all aspects of Business Management
Daily trouble shooting; Fiscal Accounting; Meeting and Exceeding Sales and Promotional Goals; Tracking, Monitoring and Resolving, Loss Prevention Related Issues Addressing and Resolving Employee Related concerns.
Accomplishments and Contributions
Q1 103% actual sales vs. goal Mosaic: Succeeded in raising the first quarter measure goal within the 10%
Q2 96% actual sales vs. goal: Succeeded in raising the first quarter measure goal within the 10%
Q3 110% actual sales vs. goal: Succeeded in raising the first quarter measure goal within the 10%
Key Carrying Manager Lowe’s:
Best execution in the region: 99.8% out of 900 stores
$3.2 Million in Sales (2012); resulting in 11.2% profit margin
$3.0 Million in Sales (2011); resulting in 9.2% profit margin
Assisted in the integration and implementation of a paperless computer-base system
Facilitated in the creation of new employee handbook and orientation
Trained new team members and monitored progress and proficiency
On-call manager for urgent, unexpected store issues
Professional Experience
Mosaic, Dallas, TX 2015-2016
District Manager
Prepare monthly budgetary goals manage and motivate a team of Sales Representatives to achieve excellence in training, relationship and assisted sales at retail.
Collaborate with Recruiting Department to ensure that staffing levels are maintained, interview potential new hire candidates, facilitate new hire orientations, and confirm that online training modules are timely completed.
Resolve employee related issues by providing encouragement and a positive working environment.
Establish and implement program guideline to ensure quality, consistence, and compliance with company policies, procedures, and goals.
Create and maintain business relationships between store management and clients in order to effectively execute program objectives.
Communicate effectively to Regional Manager Territory reports, identification of client issues and potential solutions, tracking metrics for performance management, conference calls, and establishing individual and program goals.
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Scrubs, Oak Park, MI 2013-2015
Store Manager
Prepared monthly budgetary goals
Opened new commercial accounts
Maintained Inventory control
Responsible for weekly banking documents
Developing new strategies for meeting sales goals
Coached staff to reach sales goals
Monitor and improve sales and bottom-line profits of the store
Interview, hire, train, evaluate and counsel store employees
Schedule, organize and direct assignments
Maintain and encourage ownership mentality
Resolved employee related issues, encourage and provide a positive working environment
Lowe’s, Rochester Hills, MI 2007-2013
Key Carrying Manager
Achieved monthly budgets, goals and sales numbers at or above the national average
Accountable for gross sales, service and retail revenue, net income and gross operating profit as indicated in the annual budget plan
Ensured revenue per client was at or above the budget level
Maintained scheduling and payroll at or below budgeted levels
Calculated and performed audits of store metrics
Resolved customer issues and complaints by determining optimal resolutions
Executed and monitored loss prevention by determining optimal resolutions
Managed store revenue including cash handling, deposits and reconciliations
Maintained adequate store inventory
Utilized surveillance equipment to ensure customer and staff safety
Ensured employee awareness of safety and emergency procedures
Expo Design Center, Troy, MI 2000-2007
Store Merchandising / Kitchen Design Manager
Conducted regular store operations meetings
Encourage store employees to take ownership for their performance and career development plans
Evaluated staff performance on a regular basis
Ensured all orders were properly documented and prepared for pick-up or delivery
Fulfilled all services orders and purchased order supplies
Examined all services orders for accuracy in billing
Reviewed all 20/20 designs to ensure accuracy of order prior to shipment
Assisted in home inspections when issues arose with home installation
Resolved merchandising management issues from the delivery of stock to the store and to the final sale of the product to the customer
Supervised technicians to complete installation as customers sites
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Education
DeVry University, Southfield, MI 2010-2013
Bachelor of Science: Business Management and Entrepreneurship
GPA 3.8
Middleton Real Estate School, Southfield, MI 2000
Builder’s Licenses
Oakland Community College, Farmington Hills, MI 1992-1994
Associates Degree: Business Management and Interior Design
GPA 3.5
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