technical job

DENNIS NIEVES ZORCA

#** ******** **. *****, ******** Quezon City/092********

******.*****@*****.***

PERSONAL INFORMATION:

Date of Birth: April 6, 1975 Place of Birth: Bulacan

Citizenship : Filipino Civil Status : Married

Languages : English, Filipino Weight : 62 kgs

Computer Skills: MS Office Application Height : 5’5”

WORK EXPERIENCE:

ACENET COMPUTER GREENHILLS: 1996-1997

Computer Technician

• Computer Repair /Service

• Software Installation

• Repair Printers/monitors

• Network troubleshooting

COMPUTER ASSISTANCE CENTER: 1997-2000

BACOOD STA. MESA

Computer Technician

• Computer Repair /Service

• Software Installation

• Repair Printers/monitors

• Network troubleshooting

PHILIPPINE VENDING CORPORATION: JAN 2001- JAN2014

Technical Supervisor/Spare parts Managements

Repair / Programming Automatic Vending Machine

Responsible for the EOQ-Economic Order Quantity

Establishes individual parts inventory levels and balances them for maximum turnover.

Monitors and adjusts inventory to minimize obsoleteness.

Maintain balance inventory consistent with the requirement of every department.

Works with the Field & Production Supervisors/Managers to ensure a timely turnaround of parts needed.

Ensures compliance on stock level limit for continuous items and full consumption for non-continuous items.

Organizing a forward thinking strategy for historical spare parts management and maintenance.

Conforms to policy on the special ordering of parts.

Administers a new aggressive parts program to produce profit

Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness.

Seek out new vendors, suppliers and manufactures and negotiate terms and pricing for greater profitability

Handles customer complaints immediately and according to the Company’s guidelines.

MTECH ASIA TRADING April 2015 – Dec2016

Technical head

Repair and Service electronics Industrial weigh scale and truck scale

Handle customer Inquiry and complains

Issuing quotation and technical reports

OTHERS: knowledge in Electrical and Electronics

w/ professional driving license

EDUCATIONAL BACKGROUND:

College: International Electronics and Technical Institute 1996

Computer Technician and System Managements

High School Graduate, Class of 1992, Manuel Roxas High School

Elementary Graduate, Class of 1988, Gen. Roxas Elementary School

Meralco Foundation Institute, April 1-30 2002, Networking Technology

SEMINARS / TRAININGS:

Customer Relation Seminars,Sept2001

Drink Quality Program,April2002

Leadership Skills Training,August2004

Technical Training Program (Payment System) Aug2005

Teambuilding Program,Feb2010

Nespresso Machine Technical Training- Hong Kong,Oct2011

Customer Assistance For Resounding Excellents,Nov2011

Fundamentals Of Warehousing Operation,Jan2012

Dolce gusto MachineTechnical Training-Singapore,Jan2012

Nespresso Machine Technical Training- Singapore,Sept2012

5’s Training Seminar, April2013

CHARACTER REFERENCE:

Rommel Maneja, Philippine foodservice group Corp., Technician; 092********

Albert Ebal, Philippine foodservice group Corp., Technician; 091********

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