Manager General

Pradeep Kumar.T

Koyivila Thekkathil,Murunthal,Perinad-(P.O),Kollam,Kerala,India.

Ph.944-***-****,***********.***************@*****.***

GENERAL MANAGER / HOTEL MANAGEMENT

Experienced and skilled General Manager with expertise in hotel management,food and beverage operations,vendor relations,profit and loss management and guest services operations.Proven background in improving operational turnaround.Recognized as an efficient manager and team player who generates significant growth in hotel revenue and effectively motivates personnel to provide superior guest service.

PROFESSIONAL EMPLOYMENT HISTORY

PRESENTLY WORKING AS GENERAL MANAGER AT SREEVALSAM RESIDENCY

GENERAL MANAGER AT HOTEL AROOR RESIDENCY *** –November 29th 2010 – March 31st 2016

Hold full P & L responsibility as General Manager,Oversee scheduling,Hiring and training operations.Supervise management of house keeping,front office,reservations,Sales & Marketing,Banquets,Security and Building grounds maintenance at four locations.Staff accountability for 80 employees.

Strengthened quality performance levels across the properties,resulting in top 10 % status with in company and overall performance score increase of 91% surpassing company average of 55%.

Initiated, developed and cultivated strategic business in order to meet customer expectations,provide value added benefits and increase overall profits.

Earned recognition of senior management on consistent basis for excellent performance.

Manager Operations Silver Crest Resort Thekkady

Performed general house keeping,Maintenance and Operations of 30 rooms, Restaurant & Banquets. March 2010 – November 2010.

Worked as F & B Manager from 1st June 2009 to 17 th March 2010 at Sarovaram Hotel, Ernakulam

Worked as a Senior Captain from 1st June 2008 to 31st May 2009 at Beach Orchid,Kollam

Worked as a Restaurant Manager from 15th February 2008 to 30th May 2008 at Sudarsan Hotel,Kollam

Worked as a Team Member from July 11th 2006 to December 15th 2007 at Americana,Pizza Hut,U.A.E category restaurant.

Worked as a Bar Captain from March 3rd 2006 to 9th July 2006 at Residency Tower,Trivandrum

Worked as a Steward from August 2nd 2004 to 5th February 2006 at Taj Blue Diamond,Pune,Maharashtra

Worked as a Trainee Captain from 2nd January 2004 to 15th July 2004 at Mittal Residency, Lonavala, Maharashtra. ***

Industrial Training from Mittal Residency, Lonavala,Maharashtra

ACADAMIC QULIFICATION

Xth Govt.High School,Anchalummood

P.D.C Sree Narayana College,Kollam

Degree B.A(History),Sree Narayana College,Kollam

Presently doing MBA from Icfai University,Hyderabad.

PROFESSIONAL QUALIFICATION

Diploma in Hotel management & Catering Technology from Srinivas College,Mangalore.

COMPUTER PROFICIENCIES

Basic Operation in Computer.

LANGUAGE PROFICIENCY

English,Hindi,Tamil & Malayalam

HOBBIES

Traveling,Reading & Listening Music

PERSONAL DETAILS

Father’s Name Thulaseedharan Pillai

Date of Birth 30th April 1978

Sex Male

Martial Status Married

Nationality Indian

Religion & Caste Hindu,Nair

PASSPORT DETAILS

Passport No E7388844

Date of Issue 03/02/2004

Place of Issue Trivandrum

Date of Expiry 02/02/2014

Place : Kollam

Date: 30/11/2016

Pradeep Kumar .T

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