Customer Service Real Estate

Frederick Smith

**** * * **** **. Laveen, AZ ****9 e: ***********@*****.*** p: 602-***-****

SUMMARY

Professional customer service in different fields, looking for f/t or p/t job in any of pass fields or will consider learning a new field.

SKILLS AND QULIFICATIONS

Over 30 years experience in transportation, interacted with customers, hard worker

Worked both with crew and independently, get along with all.

Experienced in customer relations

Able and willing to assist coworker.

Committed, competent, and reliable to providing quality work

11 years military experience in the National Guard with 6 years as NCO

Recordkeeping and reporting of daily activities

7 years working with group and independently with railroad

PROFESSIONAL EXPERIENCE

Patrol Security Driver

Veterans Security - Phoenix, AZ (02/2014 - 04/2015)

Paroled different businesses in west valley areas

Inspected each site and made a report for each stop

Reported anything that was out of the ordinary

Also answered alarm responses

Railroad Conductor

Union Pacific Railroad – Phoenix, AZ. (07/2005 - 01/2012)

Conductor

In charge of train and its contents

Traveled to different sites carrying freight

Talked on radio to dispatcher

Fixed any problems on train

Bus Driver

City of Torrance – Torrance, CA. (03/2003 - 06/2005)

Drove different routes picking up and letting off passengers at designated stops

answered any questions

made stops in a timely manner

Real Estate Agent

Dynamic Realty - West Covina, CA (02/1998 - 04/2003)

Conducted open houses in and orderly and timely manner

Knowledgeable of newly enacted property management licensing law

Listed and serviced property for sellers

Pre prospective buyers by checking credit references and employment

Prepared all documents, contracts and follow coordinating attorney and lenders

Bus Driver

Metropolitan Transit Authority - Los Angeles, CA (01/1974 - 01/1997)

Advised passengers to be seated and orderly

Assisted passengers with baggage and collected tickets or cash fares

Complied with traffic regulations

Drove vehicles to specified destinations according to time schedules

Inspected vehicles, and checked gas, oil, and water levels prior to departure

Parked vehicles at loading areas so that passengers can board

Provided excellent customer service

Recorded cash receipts and ticket fares

Reported delays or accidents

MILITARY EXPERIENCE

Army National Guard - Los Angeles, CA. (06/1987 - 06/1998)

Coordinated emergency response teams and agencies

Evaluated command center information and need for high-level military and government reporting

Evaluated proposals

Formulated and implemented emergency plans for natural and wartime disasters

Managed critical communication links between air, naval, and ground forces

Prepared technical data and instructions for operations

Provided technical information and advice on capabilities and operational readiness

Trained personnel

EDUCATION

University Of Phoenix, Diamond Bar, CA.

Completed courses toward a Bachelor’s in Business Management

Diploma

Gardena High School, Gardena, CA.

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