Service Technician
Resume:
ARTHUR PINEO
Winchendon, MA *****
******@*******.***
OBJECTIVE:
To obtain a challenging position that will utilize my training, experience and skills.
CERTIFICATES:
A+ PC Service and Support Certificate, June 1999
Time Warner Cable:
Internet Modems, June, 2003
Wireless Networking Certificate, July 2004
System Design I, November 2004
System Design II, June 2005
System Design III, September 2005
Digital Phone, March 2006
NCTI:
Installer, June 2003
Installer Technician, February 2004
Service Technician, September 2004
System Technician, April 2005
Fiber Install and Activate, June 2005
Testing and Maintenance for Fiber Technicians, September 2005
Advanced Technician, December 2005
Return Path Operations, September 2006
PROFESSIONAL TRAINING:
Boston University, Computer Career Programs, Tyngsboro, MA
PC Service and Support Certificate Program, June 1999
An intensive hands-on immersion program designed to equip individuals with PC service and
support skills.
WORK EXPERIENCE:
Time Warner Cable, Athol, MA 8/02-12/09
Cable T.V. Technician
Installed cable service to customers, running drops from pole taps to customer's equipment.
Installed internet, wireless and digital phone services.
Installed converters for premium channels.
Fixed customer service complaints.
Disconnected delinquent accounts and service terminations.
Collected overdue payments and retrieved company equipment from delinquent accounts.
Peterborough Oil Co. Inc., Leominster, MA 7/87-10/98
Service Station Maintenance Technician
Installed, maintained and repaired electromechanical and electronic gasoline dispensers, tank
monitoring systems and retail control systems.
Performed routine convenience store maintenance.
Ordered and maintained parts inventory.
Dealt with customer requests and complaints.
Young's Cable T.V. Inc., Springfield, VT 9/79-1/83
Cable T.V. Technician
Constructed antenna headends, microwave relay stations, satellite dish systems and cable main
and distribution lines.
Installed cable service to customers, running drops from pole taps to customer's equipment.
Installed converters for premium channels.
Fixed customer service complaints.
Disconnected delinquent accounts and service terminations.
Collected overdue payments and retrieved company equipment from delinquent accounts.
United States Marine Corps. 5/71-5/75
Aerial Camera Systems Technician
Configured RF-4B jet camera systems for photoreconnaissance missions.
EDUCATION:
Mount Wachusett Community College, Associate Degree in General Studies
Holliston Junior College, Certificate in Veterinary Assistant
Naval Air Technical Training Center, Aviation Electronics Class A
Naval Air Technical Training Center, Photography School Class A
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