P.O BOX *****,Doha Qatar E-mail: acya7y@r.postjobfree.com

Website: https://qa.linkedin.com/in/dr-

mariam-thomas-b21315125

Phone: +974-********

PERSONAL

STATEMENT

I believe in being a decisive and flexible team leader. Having good written & communication skills I am able to comfortably work with people of all levels. My excellent commercial approach to solving problems and proven people management skills complements my ability to manage performance and motivate staff on an individual and team level.

Presently I am looking for a new and challenging managerial position which will make the best use of my existing skills and experience and to develop professionally. WORK

EXPERIENCE

Future Medical Center-DHC

group

Since July 2015 to present

Medical Operations-Head

•Providing operational support and meeting regularly with the Director concerning clinic management

issues. Identifying and evaluating methods for improving workflow and cost effectiveness and making

recommendations to the Director for improvement. Supervising daily operational activities & coordinating

human & material resources of the clinic.Formulating employee policies & coordinating methods to ensure

better service

•Planning, directing & evaluating all medical activities within the facility. Boosting economical & efficient

performance of the medical team while delivering high quality patient services.

•Interpreting and applying MOPH protocols to ensure compliance. Providing administrative supervision & support

to doctors, nurses and all medical staff. Acts as a liaison between doctors and hospital administration when

necessary.Orienting new doctors and staff on clinic protocols.Informing doctors and all medical staff of clinic

policy and procedure change, with assistance from director’s office.Conducting meetings with staff for quality

improvement and efficient management of patients.Issued internal memos, notification for non-compliant

staff

•Approving & monitoring material purchases.Developing, implementing, and overseeing the maintenance of filing,

medical record keeping. Evaluating and standardising clinic procedures and effectively troubleshoots &

resolves administrative issues.Maintaining databases with facility data of staff

•Handling approvals for duty rosters & leave schedules of all medical staff. Overseeing all purchasing for the clinic

equipment acquisition, training needs, and making recommendations to Director. Ordering medical equipment

Dr. Nimish Mariam Thomas

Dr. Nimish Mariam Thomas 1

Al Esraa Polyclinic-DHC group October 2014 July 2015 (10 months)

Atlas Medical Center-DHC group January 2011 October 2014 (3 years 10 months)

Dental Boutique July 2008 December 2010 (2

years 6 months)

Apollo Clinic Qatar-DHC group March 2007 July 2008 (1 year 5 months)

Apollo Clinic Qatar-DHC December 2004 March 2007 (2 years 4 months)

for clinic use.Tracking number of patients, evaluating the efficiency of medical staff & reports to director.Taking

stringent action for poorly performing employees & poor time keeping Daily clinic rounds to correct

deficiencies.Reports regarding performance of employees on completion of their probation period

•Performing other duties as assigned by the Director Medical Operations-Head

Provided operational support for branch opening & was assigned to ensure all requirements from ministry of

public health was met for inspection to attain approval for opening the new branch. In addition performed all duties assigned by director as operational head Medical Operations-Head & Dental Surgeon

Dental Surgeon

Medical Operations Head & Dental Surgeon

Medical/Insurance Coordinator

• Reviewed clinical information, processed claims and obtained prior authorization

• Communicated with pharmacy to determine patient coverage for the requested medication & help navigate

through complex reimbursement issues.

• Researched & solved claims and billing issues

• Interfaced with insurance carriers & other health care providers

• Assisted patients with eligibility & benefit coverage questions

• Facilitated meetings with insurance companies to resolve issues.

• Identify & provide solutions to client & insurance company enquiries.

• Prepared administrative reports to director

• Trained employees on various clinic procedures

• Conducted meetings and trainings for all medical staff

• Quickly resolved any patient complaints & concerns

• Demonstrated strong attention to detail & ability to multitask within the fast paced, high pressure work

environment.

• Reports to director weekly on administrative and clinic issues. CERTIFICATIONS Immediate Life Support (ILS) provider as per guidelines set by European Resuscitation Council

ERC European Resuscitation Council

Radiation protection protocol & Radiation safety

OSHA 10 Hour Training

Dr. Nimish Mariam Thomas 2

EDUCATION Bachelor of Dental Surgery October 1998 October 2003 Primary,Secondary & High

School,

1986 1998

A.B Shetty Memorial Institute of Dental Sciences,Mangalore,India M.E.S Indian School,Doha Qatar

Served as Prefect during high school

Excelled in cultural activities and bagged prizes. SKILLS &

EXPERTISE

Customer Service Healthcare Management

Management Project Management

Leadership New Hire Orientations

Strategic Planning Business Development

Public Speaking Microsoft Office

Leading Meetings Office Administration

Organizational skills Quality Management

Team Building Time Management

PERSONAL

PROFILE

Nationality: Indian

Religion: Christian

Date of Birth: 04/11/1980

Practising License no: 362

Driving License: Holding valid permit in Qatar till 04/07/2017 Visa Status: Under father's sponsorship

LANGUAGES

KNOWN

English Written & Oratory Fluent

Hindi Written & Oratory Fluent

Malayalam Written & Oratory Fluent

Tamil Oratory Intermediate

Arabic Oratory Intermediate

REFERENCES Dr. Rabindranath Sivam

Dr. Nimish Mariam Thomas 3

Clinical Director

DHC Group, Qatar

Ph: +974-********

Email: acya7y@r.postjobfree.com

Dr. Lal Mohan Banerjee

Former Manager

Medical Operations

Apollo Clinic, DHC Group

Qatar

Ph: +91-990*******

Email: acya7y@r.postjobfree.com

Dr. Nimish Mariam Thomas 4

Contact this candidate