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NOC Engineer

Location:
Rochester, NY, 14612
Posted:
September 06, 2020

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Original resume on Jobvertise

Resume:

Michael Bey

** ***** ** #**** ********* NY *****

585-***-**** (Cell)

585-***-**** (Home)

acya70@r.postjobfree.com

OBJECTIVE:

Linux System/Network Administration/ NOC / VOIP/ Network/ Data/ Telecom

PLATFORMS:

Windows (7, 8, 10), Centos (4, 5), Red Hat RHEL (5, 6, 7.x), Ubuntu (13.x, 14.x)

FreeBSD (9.x, 10.x), NetBSD, AWS, EC2, Solaris (9.x, 10.x), Debian (6.x,

7)Juniper (MX Series, EX Series), Cisco (800,1900, 2800, 3800, 3900, Blade)

Alcatel-Lucent (7750, 7950), HP (MSR2000 Series), LinkSys, SonicWall Netgear

LANGUAGES:

Bash, HTML, Python, Perl, SQL, PHP, XML

LINUX SERVICES & COMPETENTCIES:

DNS, NFS, SSH, HTTP, TCP/IP, LDAP, DHCP, SMTP, KVM, SSL, Volume

Manager, Veritas, Linux Cluster, Samba, Zabbix, Openfiler, Freenas, Nagios,

Salesforce, Git, Jira, Confluence, Postfix, PostgreSQL, MySQL, Apache,

Iptables, IMAP, NTP, Xen, Qemu, VPN, Checkpoint, SELinux, Jenkins, Bamboo

VOIP/TELECOM/NETWORKING COMPETENTCIES:

Call Managers (GenBand, Elvis, Asterisk, Cisco CUCM), ShoreTel UFC, TDM,

PRI, OSPF, RTP v2, ISIS, EIGRP, T1, T3, SONET, DSL, SIP, BGP, ATM, GRE,

SCCP, MPLS, Orion, HSRP, PPP, IOS, CatOS, Junos, NetCool, NetDisco,

SNMP, SMTP, Metsolv, IP Switch

WORK EXPERIENCE:

Frontier Communications (Contract)

Sr NOC Engineer

May 2016 Present

ENVIRONMENT -

Centos (4, 5), Red Hat RHEL (5, 6, 7), Ubuntu (13.x, 14.x), Netdisco, Netcool

Remedy, Confluence, MySQL, Postgres, Postfix, DNS, Apache, LAMP, SNMP

Juniper (M Series, MX Series, EX Series), Cisco (1900, 2800, 3800), SMTP

Alcatel-Lucent (7750, 7950), OSPF, BGP, ISIS, ATM, EIGRP, SIP, BGP, CCTV

Perl, Bash, HTML, PHP, Python, Xen, KVM, Qemu, Volume Manager, DHCP

LinkSys, SonicWall, Netgear

RESPONSIBILITIES -

Perform analysis to determine root-cause of network and service interruptions.

Analyze and troubleshoot call quality and data bottleneck issues.

Analyze and troubleshoot data transmition and transport issues.

Create and maintain documentation including SOP, and technical instructions.

Troubleshoot router/routing, switch/switching and systems issues.

Shell scripting. Process automation. Scripting tool deployment.

Application installation and package management.

Lead initiatives for process improvement and manage new discovery efforts.

Improve and update software and systems tools.

Data integrity analysis, packet captures and analysis.

Consult with Project Managers, Vendors and Tier II support on new projects.

Assist in change management and network maintenance.

Deploy and manage virtual servers and managed environments.

OSPF, EIGRP, BGP configuration, troubleshooting, problem determination and

resolution.

Siteworx LLC (FTE)

Linux Web Administrator

Jan 2016 May 2016

ENVIRONMENT -

Centos (4, 5), Red Hat RHEL (5, 6, 7), Ubuntu (13.x, 14.x), Bamboo, Jira

Remedy, Confluence, MySQL, Postgres, Postfix, DNS, Apache, LAMP, KVM,

Postfix, PostgrSQL, MySQL, Volume Manager, AWS, EC2, Cisco (2950,

3750)Perl, Bash, HTML, PHP, Python, Jenkins, RTP, SNMP, SMTP, DHCP, NFS

Windows (7, 8, 10), Samba, SELinux, Bash, Perl, Python, PHP, HTML, SSL

RESPONSIBILITIES -

Select, install, configure, and administer core Web site, software and servers.

Administer LAN/WAN circuits and equipment.

Design, development and implementation of delivery networks and systems.

Provision, install, configure and administer web test environments.

Code builds and deployments. Versioning, administration and management.

Bash, Python, Perl tool development and deployment. Task automation.

Troubleshooting and resolving website performance or availability issues.

Filesytem and storage management.

MySQL and PostgreSQL query and report building.

Database and filesystem backups, restores and archiving.

Root cause anlysis and SOP generation.

Server and virtualized environment deployment and management.

In house server, phone and network management.

ShoreTel Sky (FTE)

NOC Administrator

Aug 2011 Nov 2015

ENVIRONEMENT -

BGP, MPLS, SIP, OSPF, EIGRP, DNS, GRE, SCCP, SNMP, DHCP, NTP, BOOTP

Centos (4, 5), Red Hat RHEL (5, 6, 7), Ubuntu (13.x, 14.x), Netdisco, Netcool,

RTP, Cisco (800,1900, 2800, 3800, 3900, Blade, ASA), Netgear, SonicWall

HP (MSR2000 Series), Nagios, SolarWinds, HP-OV, Wireshark, Tcpdump, Elvis

Genband, Cisco Unified, Postgres, MySQL, Bash, Perl, PHP, HTML, SSL

Jira, Salesforce, Metasolv, IP Switch

RESPONSIBILITIES -

Troubleshoot/resolve networking and protocol issues.

OSPF, EIGRP, RIPv2, BGP, SIP configuration, troubleshooting, problem resolution.

CPE and NPE router and switch configuration and management.

Switch configurations, management, troubleshooting and migrations (VLAN, VTP).

Work head to head with carriers, Tier 2 support and clients to resolve voice issues.

Call Flow, TOD, Auto Attendant, ACD, SCC, CFI.

SNMP configuration monitoring for Nagios, Zabbix.

Respond to, configure and resolve service alerts (Nagios, Zabbix, NetCool, HP-OV).

Automate repetitive tasks in Linux environment (Bash, Perl, Python).

Configure and initiate service reporting, bandwidth reporting.

T1, T3, DSL service responses, troubleshooting, turn up and tear down.

IP phone, SIP phone, FAX and conference line trouble resolution and configuration.

General Dev Ops Git, CVS, Jenkins, package management, application upgrades.

Perl, Bash, HTML, PHP, Python tool automation development and deployment.

PostgreSQL, MySQL database administration and query writing.

Call Manager administration and provisioning.

Resolve call quality and data transmission issues.

Respond to and isolate call fraud alerts and malicious network and server attacks.

OSPF, EIGRP, BGP configuration, troubleshooting, problem determination, resolution.

Intelmate LLC, San Francisco CA (Contract)

Linux Administrator

Sep 2010 Aug 2011

ENVIRONMENT -

Cisco CPE and NPE routers and switches, Checkpoint, Netgear, Gateway, Zabbix,

Nagios, MySQL, Centos (4, 5), Red Hat RHEL (5, 6), NetBSD, FreeBSD, BGP,

VPN, Dell Switches, HP Switches, Asterisk, SIP, DNS, SMTP, DHCP, NFS

BOOTP, MPLS, RAID, Bash, Perl, SQL, Jenkins, Git, Apache, SSL, Jira, rsyslog

Checkpoint, PFSense, T1, DSL, TDM, PRI, Gateway

SuperMicro RAID Array installation, management.

Administer LAN/WAN and LAN/WAN equipment, circuits and systems.

Firewall and VPN provisioning and administartion (PFsense, Checkpoint, IPTables).

OpenVPN, Openswan VPN setup and support.

Dell and HP switch and VLAN support, Gateway network appliance management.

Zabbix and Nagios system monitoring.

Apache installation and management, modrewrite, modsecurity, SSL certificates.

DNS server and zone file management and administration.

MySQL installation, configuration, management.

DHCP, netboot server configuration and management.

Bash, Perl, HTML scripting. Automation of repetitive tasks.

Xen, KVM configuration, management, deployment.

Network and system troubleshooting, problem resolution.

Linux service solutions engineering.

Application installation and support (SugarCRM, Jira, Splunk, Wiki, Asterisk, Jenkins).

PRI, TDM, MPLS Interface with customers and carriers.

EIGRP, OSPF, BGP, MPLS configuration, deployment, troubleshooting,

Internet Options, Rochester NY (FTE)

Systems & Network Administrator

Feb 2008 - Sep 2010

ENVIRONMENT -

DHCP, DNS, SMTP, NFS, Checkpoint, NetBackup, SecureID, Radius, IPTables, MySQL,

Bash, Perl, HTML, Cisco CPE routers and switches, PVCS, IOS, RHEL 4.x, Ubuntu 12.x,

Windows 7, Samba, LDAP, SMTP, Sendmail, rsyslog, NIS, NFS, Apache

Filesystem administration, user account administration

NIS and LDAP server support and administration

SMTP management, message filtering, security implementations

Apache server installation and managment

Rsyslog system logging, syslog servers, message filtering.

NFS and Samba filesystem sharing.

DNS management, OpenDNS, Bind configuration, deployment, zone management.

Firewall management, IP Tables, Checkpoint Firewall-1.

Linux installation, DHCP, NetBoot server configuration.

Solaris 8, 9 installation, management and support.

Extensive Perl, ksh/sh, Bash, HTML, SQL.

Application installation and support (MySQL, PVCS, NetBackup, SecureID).

VPN, SSH, Openswan, OpenVPN configuration and support.

IOS installations and upgrades on routers and switches.

Voice switch configuration, installation and troubleshooting.

IP Table management, CheckPoint firewall management and administration.

Excellus Blue Cross, Rochester NY (Contract)

Intermediate Unix Engineer

Feb 2006 - Feb 2008

ENVIRONMENT -

IBM, Sun Microsystems & Dell Linux Servers, Cisco switches, ksh, sh, perl, NFS, DNS

IMAP, SMTP, DHCP, HTML, Perl, LDAP, RAID, PVCS, NIS, HP switches, Dell switches

Solaris 8, 9, AIX

Responsible for migrating Solaris 8 NIS to OpenLDAP.

Server and switch backups, restores and recoveries.

Data switch/VLAN design, configuration and management.

sh/ksh HTML scripting for task automation.

Syslog server creation and Perl log parsing.

SUN A-1000 RAID Array management.

Engineering production meeting and Change Management Lead.

Solaris 8, 9 configuration, installation and system patching.

NFS, DNS, Sendmail management.

TCP/IP network management, LAN deployment and troubleshooting to resolution.

Paychex LLC, Rochester NY (Contract)

Linux Systems Admin

Dec 2003 - Jan 2006

ENVIRONMENT -

Solaris 8, LDAP, DHCP, DNS, SMTP, Apache, Veritas, SuSE, NFS, NIS, ksh, sh, Perl

SSH, SSL, RHEL 4.x, Sun Microsystems Servers, HP Servers and switches, VPN

Solaris 8 system support and configuration.

HP switch and VLAN administration, management and problem resolution.

NIS management, OpenLDAP management.

NFS configuration, deployment and management.

SuSE Linux administration, Red Hat Linux Administration.

Veritas system configuration and management.

Solaris jumpstart, DHCP server configuration and deployment.

Apache installation, patching, upgrades, service reconfiguration.

EDUCATION:

University of the Pacific, Stockton CA

Applied Mathematics

ShoreTel Unified Communications Solutions Certificate

Solaris 9 Administration Certificate



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