Customer Service Project Management

Objective

Bringing professional experience in culinary arts and food preparation in the following: menu design, menus preparation, inventory control, kitchen management, customer service and project management.

Experience

Popeye’s Famous Fried Chicken Saginaw, LLC

Mount Pleasant, MI

Asst. Manager

Responsible for managing operations, stock and inventory, finances, and crew members.

Planned shift operations and crew placement

Handle funds and store safe management.

Observe and maintain labor goals.

Observe and manage customer service and service goals

Maintain store for inspections both Health and Popeye’s store Assessments

Employed from 2014-

La Senorita Mexican Restaurant,

Mount Pleasant, MI

Chef March 2005-2014

Responsible for proper preparation of restaurant cuisine

Planned and executed daily meals according to client request and dietary needs

Responsible for upholding high kitchen and safety standards

Central Michigan Staffing,

Mount Pleasant, MI November 2012- December 2012

Temp Worker

Inspected factory parts to ensure they met benchmark standard

Responsible for quality control of parts

Communicated proper parts specs to team member to ensure quality product

Education

Ashworth Community College Norcross, Georgia

January 2012

Benton Harbor High School Benton Harbor, Michigan

May 2005

Skills

Result driven with extensive corporate training experience and solid expertise in areas of restaurant management, hospitality, and cooking.

Proven ability to effectively handle multi-task levels of responsibility with minimal direction from superiors, while supervising personnel, providing team leadership, motivation and development.

Demonstrates knowledge and experience in a diverse range of cuisines.

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