Candie Caperton

Office Manager/ Administrative Assistant/ MA

850-***-****

Pensacola, FL

Office Manager/Administrative Assistant Berryhill Medical Plaza Milton, FL

****-** - ****-**

Manage 3 physicians 10 employees at 3 separate offices

? Open the business daily

? Perform daily closing balancing payments and charges from all offices

? Make daily electronic submissions of claims

? Medical billing

? Online banking daily and entering info into QuickBooks

? Manage all payroll

? Responsible for hiring and dismissal of employees

? Credential the physicians with insurance carriers

? Keep all licenses for business and physicians current

? End of month closing

? Balancing and purging of system

? Keep daily spreadsheets on current profit, bills paid, auto drafts, and balance monthly to bank

statements to insure accuracy.

? Monthly and quarterly payment of all rental taxes owned by physician.

Office Manager/Medical Assistant Impressive Images Weight Loss Center Milton, FL

2008-04 - 2010-07

Responsible for opening and closing business daily

? Processed an average of 20-30 patients daily

? Supervised employees

? Scheduled appointments

? Clinical skills including vitals, injections, and phlebotomy daily.

? Managed inventory control weekly and again monthly on medications and vitamin supplements as well as office supplies

? Checked patients in/out daily

? Sold the program as well as additional supplements to new and existing patients

? Collected and posted payments

? Used multi-line phone system, and standard office equipment

? Created and maintained accurate patient records

? Maintained open lines of communication between patients, physician, staff, vendors and business owner

? Responsible for daily bank deposits and end of day balancing

? Calculated and reported bi-weekly payroll

? Balanced end of month totals

? Created printed closeout folders for owner and physician including client information, financial

spreadsheet, inventory control, and prescription records as required by DEA

Front Desk/Medical Biller/Medical Assistant Berryhill Medical Plaza Milton, FL

1999-08 - 2008-03

Medical billing included:

? Posted insurance payments,

? Worked denials,

? Made payment arrangements with patients

? Worked AR, and communicated effectively with patients, insurance companies, and collection

agencies

? Obtained medical records from physicians and hospitals

? Worked front desk making initial contact with patients

Created new patient charts and entered patient demographics into computer

? Verified insurance

? Entered patient charges using ICD-9-CM and CPT Coding

? Collected co-pays

? Obtained pre-authorization as needed from insurance companies and PCPs.

? Processed an average of 250 patients on a weekly basis in a multi-physician office

? Scheduled patient appointments and follow-ups

? Responded to priority issues to ensure the prompt referral of urgently needed medical care

? Coordinated daily with pharmaceutical-related matters to verify and expedite prescription

orders

? Handled all medical record requests from physicians, attorneys, workman's comp, Office of

Disability, and patients with knowledge of medical record release and fee schedule.

Medical Career Center

Pensacola, FL

1999 - Present

Diploma Milton High School

Milton, FL

1994

AR, AP, Quickbooks, Microsoft, Medical Records, Authorizations, Referrals, MD Logic, Medical Manager, EKG, Injections, Phlebotomy, EHR, Billing, Banking, Collections, Posting payments, Payroll, HR

CMA

Present

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