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Director of Provider Relations

Location:
Troy, MI, 48085
Posted:
January 17, 2017

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Original resume on Jobvertise

Resume:

Frank J. Berge

*** ********** **.

Troy, MI *****

248-***-****

acya1x@r.postjobfree.com

SUMMARY

Executive leader with excellent administrative, communication,

relational, and motivational abilities. Recognized for accomplishments

in for-profit settings and non-profit mission oriented environments

with highly invested participation in management, marketing, sales,

fiscal operations and development, public relations and community

events.

Administration, Fiscal Planning and Procurement of Funds

. Executive Responsible for 26 Employees/Hundreds of

Volunteers,

Programming and Facilities

Designed Budgets Strengthening Financial Outlook of Operations

Facilitated Membership Growth from 1500 to 2500 Families

Planned $5 Million Renovations & Expansion Project

Spearheaded Acquisition of Additional Properties for Complex

Led Capital Building Fund Campaign Raising $1.5 Million

Secured Loan of $3.3 Million as Additional Revenue for Projects

Human Resources Leader - Hiring/Firing/Performance Reviews

Improved Management Procedures and Operations through Training, Ongoing

Formation and Supervision of Personnel

Director of Provider Relations - Retention/Recruitment Efforts Produced

Significant Expansion of Two Provider Networks creating the largest ones in

the State of Michigan

Public Relations

. Excellent Communicator - Vocal, Written and Visual

Presentations

. Adept in Writing and Active Listening Skills

Conducted/Directed Thousands of Public Events and Ceremonies

Delivered Engaging Presentations Weekly for 1200 to 4000+

Marketing, Advertising and Sales

. Creator of Marketing Strategies/Projects Coordinator

. Facilitated Product/Plan Design to Maximize Appeal

. Promotional Materials Designer - Overseeing/Participating

in Process of Creative Work - Content, Graphics, Website

Design

. Valued for Critique/Analysis/Evaluation of Marketing

Efforts

. Delivered Successful Sales Presentations to Individuals

and Groups

. Participated Initially and Later Directed/Monitored Phone

Sales

. Trained Co-workers in Sales Delivery Techniques for

Making Group and Individual Presentations and Direct

Phone Sales Operations

Leadership - Approach & Style

Excellent Relational Skills: Capable of Relating in a Professional Manner

in One-to-One, Small Group and Large Group Settings

. Cultivated a Vision/Values Oriented Climate Within

Organizations

. Developed Team Approaches to Leadership in Diverse

Settings

. Able Facilitator of Consensual Decision Making Dynamics

Skilled in Conflict Management and Resolution Efforts

. Created Fresh and Effective Approaches to Projects -

Shifting Focus Away from Crisis Management Dynamics

Leadership Development

. Created/Implemented Organizational Structures, Processes

and Procedures for Leadership, Operations and Quality

Improvement

. Successful at Identifying Individuals for Leadership Roles

Directed Ongoing Formation Efforts for Teams, Staffs and Individuals; Able

to Challenge and Actualize Their Potential

. Experienced/Skilled in Group Dynamics: Empowered

Leadership with Teams, Staff Personnel, Volunteers and

Committees

Leader for Immediate, Short and Long Range Goals/Objectives

. Designed and Implemented Formation Processes for

Organizations, Employees and Clients in Transition

. Trainer and Supervisor of Coworkers and Hundreds of

Volunteers

CAREER POSITIONS

Account Executive

Manager of Customer Service

Director of Provider Relations

DENCAP Dental Plans, Detroit, Michigan; 2000-Present

Healthy Michigan Dental, Detroit, Michigan; 2013-Present

Executive Officer - Pastor - Archdiocese of Detroit,

Metropolitan Detroit,

Michigan; 1978-2000

EDUCATION and PROFESSIONAL DEVELOPMENT

St. John, Plymouth, MI, Master's Degree

University of Creighton, Omaha, NE, Master's Degree

Marianella Center, Dublin, Ireland, Awarded Post-Graduate

Program

REFERENCES

Available Upon Request



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