Data Entry Customer Service

Jason Aglietti

: *** ****** *** ***** *************, GA 30045 : 770-***-**** : acy9yb@r.postjobfree.com

Operations Supervisor

Objective

Seeking the position of Operations Supervisor in an organization where I can work to the best

of my ability and experience to support you logistics operations.

Summary of Qualifications

Effective Supervisor of small to medium sized groups, I currently supervise 28 associates.

Consistently meet standards, focused on continuous improvements and training.

Develop and enforce company policies/procedures, maintain open channels of communication.

Excellent interpersonal skills, hard work and dedication have built up a reputation for being positive in decision making, straightforward and honest in communicating while being flexible in problem solving.

Well organized with a strong sense of responsibility, high work ethics and motivation to expand professionally.

Excellent verbal and written communication skills, can multi-task in a fast-paced environment, able to monitor accurate workflow with a willingness to make necessary adjustments.

Self-motivated, informed, and passionate worker. Proficient at administrative computer tasks in Excel, MS Word, Power Point, Access, Outlook, WMS, WASA and Store Inventory.

Professional Experience

Operations Manager (Office Depot, Buford GA) Sept. 2011-Oct. 2016

Conduct meetings with staff, review daily forecast and set up daily zone assignments, along with reassignments throughout the day.

Monitor associates performance and provide feedback, coaching and training for improvement in quality, safety, productivity, attendance and annual reviews.

Continually monitoring production to provide a smooth product flow during the shift. Shipping an average of 80,000 cartons a week, 330 pallets a night on 26 trailers to 192 stores in a region of 7 states.

Recommend improvements to the operation.

Maintain company housekeeping and safety standards throughout the day.

Appropriately address human resource issues, identify behavior concerns and actions that require immediate attention.

Communicate with department managers and specialist to ensure a smooth transition between shifts.

Promote a culture of continuous learning and performance improvement.

Member of the Safety Team, conduct weekly 5S Safety Audits

Oversee departments Temporary Staffing assignments of 5-12 temps monitoring productivity, gathering and submitting hours and termination of assignment.

Track and trend regular associates’ performance and productivity, to effectively forecast and schedule weekly and monthly labor.

Provide training to new and experienced employees, in standard operating procedures and new policies.

Process BOL, Batch, Sort Daily Orders, Research and correct discrepancies in the WMS

Trained as a back-up for the multiple department, with working knowledge of AS 400 based Warehouse Management System (WMS).

Work on projects to increase product quality, productivity, and long term improvements that will improve the distribution system, Lean Management.

Build loss list and trend date, to prioritize efforts and work streams to reduce or eliminate waist or losses.

Certified forklift operator.

Jason Aglietti Page 2

: 975 Common Oak Place Lawrenceville, GA 30045 : 770-***-**** : acy9yb@r.postjobfree.com

Teacher (Barrow Co. & Decatur Co. Schools, GA) Aug. 2005 - Sept. 2010

Supervise, manage, and schedule the daily activities of students.

Provided feedback on job performance and conduct.

Assist in conducting regular monthly meetings and training seminars for coworkers and students.

Prepare daily Math and Social Studies class instruction through lecture, discussions, and demonstrations.

Taught, administered, and graded assignments and test in order to evaluate students' performance.

Maintain accurate and complete records as required by laws and district policies on all students.

Response to Intervention team coordinator, prepared and implemented remedial programs for students, developed behavior contracts, set personal goals and achievement for students.

Successful public speaker, able to explain subject content in a manner for all to understand.

Proven success motivating and mentoring student improvement.

Full Time Student / Student Teaching Sept. 2003 - May 2005

Accounting Specialist (Certegy, Inc., St. Pete, FL) Jun. 2001 - Jul. 2003

Account maintenance, Reconcile entries of internal ledgers to financial system reports.

Reconcile and balance nightly billing system downloads through queries and macros.

Build spreadsheets, graphs and tables to track and analyze billing statements.

Prepared and mailed client billing statements.

Accounting support; data entry, research and record keeping

Posting journal entries and verifying account balances

Invoice reconciliation with clients

Accounting Assistant (Banker’s Ins. Co., St. Pete, FL) May 1998 - Jun. 2001

Supported Senior Accountants with data entry into various computer systems.

Receive and send out mail, copying, faxing, and filing.

Prepare month end reports for senior accountant.

Researched processing problems, by contacting departments and vendors to resolve problems and expedite payment.

Collection of past due balances.

Responsible for department’s phone queue, as the primary contact person for all agents inquires of commission payments and commission disputes.

Maintained phone and email log.

Education & Certificates

Associate of Applied Science Degree in Accounting Graduated - July 2013

Gwinnett Technical College, Georgia / GPA - 4.0

Professional Certifications:

Payroll Accounting Specialist, Tax Preparation Specialist, Computerized Accounting Specialist

Master of Science Degree in Post-Secondary Education Graduated - Oct. 2007

Troy University, Alabama / GPA - 3.8

Bachelor of Science Degree in Middle Grades Education Graduated - May 2005

Thomas University, Georgia / GPA – 3.94

*References provided upon request

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