Project Management

Antoinette “Toni” Rightenburg

acy9xx@r.postjobfree.com 919-***-****

EXPERIENCE

Bioclinica, Durham, NC 10/2016- Present

Operations Associate for an eClinical Commerce Network that specializes in the financial payment, management and execution of clinical trial related payments. Responsible to support the operational project team to ensure efficient and effective trial implementation for our clients onto the eCommerce technology platform.

QC contracts/amendments, support initial and ongoing data entry and Quality Review of the system to ensure accuracy and quality of data. Support UAT set up and testing for the project/program as needed.

Responsible for attending implementation and ongoing team meetings and providing timely follow up to action items to ensure client deliverables are met. Provide updates to the PM and project team on document status and/or other implementation related activities.

Ensure timely and accurate data by running reports, completing QC of data and making updates as necessary in accordance with operational SOPs, best practices and policies.

Supports the internal project team lead on implementation activities, reviews ongoing data processing output of financial transactions for accuracy

Novella Clinical Research, Morrisville, NC 02/2016- 06/2016

Project Associate/Technical Project Manager (Contractor) for a global clinical research company headquartered in Morrisville, North Carolina. Manage timelines for over 45 clinical research studies, participate in weekly meetings to advise Quality Control of upcoming activities and communicate progress report to management, monitor resources of all activities, track project deliverables and process change request.

Managed project scope by developing work breakdown structure for major milestones and critical path tasks for meeting project deadlines and producing deliverables.

Build new clinical studies in WorkFront. Manage the time line from the build of the project until the close- adding predecessors and assign task.

Systems Administrator for Work Front adding new users, providing work-around, granting access levels, reset passwords and troubleshooting.

Lead Backend Kick-off meetings, process change of scope and advise the Project Board of deviations from plans and develop Exception Reports as necessary.

Evolution Hearing, Raleigh, NC 09/2015- 02/2016

Operations Manager for an independent private Audiology practice. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, as well as a liaison with top management and assist in the development of strategic plans for operational activity.

Implement and manage operational plans. Improve processes and policies in support of organizational goals.

Formulate and implement departmental and organizational policies and procedures to maximize output.

Manage customer support. Plan and support sales and marketing activities.

LexisNexis, Cary, NC 10/2008- 04/2015

Office Manager/Support Generalist for a global software company based in Raleigh, North Carolina. Facilities subject matter expert responsible for facilities management, project management, budget forecasting and new hire processing. Reduced Employee Welfare expenditures by over 15% during the first quarter of managing.

Designed the first “Welcome Pack” for the Cary office, made green changes throughout the office; which have not only reduced cost, but also allowed us to achieve 5+ standards for the first time.

Prepare budget forecasting with the Territory Manager. Account reconciliation, prepare and review monthly Expense/Revenue analysis, forecasting and human resource driven reporting.

Manage day-to-day operational aspects of various facility projects and scope. Create and execute project work plans and make necessary revisions per changes. Assists with the coordination and tracking of project-related information, status reports and communication across the project team and departments.

Manage Project Team Meetings, conduct daily, on-going communication via telephone and email; and manage budgets and contracts throughout the duration of projects. Contribute to the revision of Standard Operating Procedures, guidelines and departmental policies.

C & A Contracting, Dover, DE. 01/2004 - 07/2008

Employee Relations and Recruitment Manager for this small private construction company whose customer base is both commercial and residential. Accountabilities include marketing, recruiting, retention, project management, and general management of the organization. Spearheaded the facility in the incorporation of human performance factors in organization design/re-design efforts. This implementation reduced turnover by 40%.

Developed, streamlined and enhanced staffing systems, tracking reporting and analysis. Ensured compliance with all state and federal discrimination and employment regulations. Direct classification plans and programs, coordinate preparation of position descriptions, and oversee job evaluations. Complete assigned tasks according to project milestone targets.

Administer HR policies, procedures and programs, collaborate with owner to address employee performance issues and monitor on-going concerns. Generated all contracts for work assignments, prepare bids and project estimates, recruitment, screening, interviewing, and placement activities of contractors. Extend job offers and establish starting salaries.

DesignCore, Inc. Marlton, NJ. (Headquarters) 10/2001 -10/2005

Consultant for the United States Federal Government - GSA Lease Administrator for the largest Federal leasing area of the Mid-Atlantic region. Accountable for the Lease management of over 300 Government leases in an excess of eighty million dollars annually.

Worked directly with Webmaster on designing a hand held scanning machine, developed a file management program and database for the Government Lease Administrators. This program is now used throughout the General Services Administration for lease management for the entire United States. I was awarded an Excellence in Government Silver Medalist Award for this effort.

Activities included lease origination, dispute resolution, legal addendum preparation and both analyzing and formatting monthly reports, annual turnover analysis and annual operating cost assessments.

VOLUNTEER WORK

Free Technology Training (IFCTCC), Raleigh, NC 09/2010- Present

Instructor for non-profit organization- teach business application tools and hold workshops to diverse audiences. Curriculum design and development, participate in campus and community events and advise students on academic/vocational curricula.

EDUCATION

Villanova University

Masters Certificate Project Management

Crown University

Bachelor of Business Administration, Information Systems concentration

Wilmington University

Human Resource Management Certificate

Wilmington University

Human Resource Management

CERTIFICATIONS

Scrum Master Accredited Certification

COMPUTER SKILLS

ClinPay, ClinVerse, JIRA, Service Now, WorkFront, Archibus, Excel, PowerPoint, Word, Sharepoint, Infina, BluePrint, Outlook, PeopleSoft Finance Hub, Time Matters, HARA Software, Taleo, Microsoft Visio and Microsoft Project.

AWARDS

2004 Excellence in Government Silver Medalist Award

PROFESSIONAL MEMBERSHIP

Project Management Institute

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