Zaighum Yazdan.

** ******** **, ***** *****, CA, 92656

acy9xu@r.postjobfree.com • 949-***-****

Agile PLM Consultant/Agile PLM Administrator

5+ years of hands-on Agile PLM experience with overall 10+ years of experience as business analyst, support lead and analyst for PLM related applications such as NPI Program management, quality and engineering IP tracking and re-use.

Extreme dedication and ownership to support enterprise systems and projects around the clock.

Exceptional analytical, problem solving skills with extreme focus on end user satisfaction and adoption.

Broad Agile PLM experience ranging from complete configurations for new implementations; implementing and modifying complex security model and workflows; conducting user and admin training and requirements workshops; managing process extension projects; providing on-going to performing hands-on upgrades for large Agile PLM environments.

Experience working with ITAR compliant customers and configuring security for companies with mixed products.

Hands-on implementation and support experience of PC, PPM, PQM and PG&C modules including data migration.

Experience planning and performing data migrations using Oracle’s data loader.

Managed onsite and offshore development teams to deliver customization and ERP integration projects.

Implemented configuration and customization promotion processes from development to test to production, including setting up code repository and making ACP scripts.

Prior experience as business analyst for business processes implemented in Dynamics AX, SharePoint and MS Enterprise Project server

Solid project management skills that include initiating/kick off, planning/scheduling, executing, monitoring and closing as well as processes, Agile methodologies, tools, scope management, budgeting, financial tracking, resource management inclusive of solution identification and assessment. Proficient in Waterfall and Agile project management methodologies.

Develop project plans that covers timelines, milestones, outlines risks, deliverable dependencies, skill management, change and scope management, performance metrics and reports for information technology projects. Created and presented engagement Statement of Work (SOW).

US Citizen

Willing to relocate within US.

SKILLS & Expertise

Agile PLM (PC, PQM, PPM, PG&C)

Conflict resolution

Road mapping of enterprise applications

Team leadership

Data migration and cleanup

Extremely organized

Extreme Ownership

Client assessment and analysis

Strong communication

Maintenance & Support

Professional Experience

Xavor Corporation – Irvine, California: Sr. Consultant (10/2008 to Present)

As Sr. Consultant, worked with various clients to deliver projects successfully, as part of a team and individually. Responsibilities included project planning, delivery, time & effort estimation, requirements gathering, customer relationship and conducting training sessions, SOW, demos.

Following is a partial list of select Agile PLM assignments (not in chorological order):

Client: Nusil (September 2015 – February 2016)

Project/Role: Agile PLM Admin

Technology Stack: Oracle Agile PLM 9.3.3

Provided Admin support, including creating sub-classes, configuring tabs, criteria, dynamic lists, read through fields, implementing roles and security. Created and managed workflows based on business requirements, assigning approvers via workflow status criteria and approval matrix. Updated privileges, managed lists, criteria, auto numbers, implemented events, handlers, subscribers, and system preferences. Drove requirements for Process Extension (PX) implementation from development support with Java API and Groovy scripting.

Conducted requirement meetings for post-implementation improvements

Support activity provided on the PC, PQM, and PG&C modules

Implemented a complex security model for restricted access by different functional teams

Complex multi-criteria workflows for ECO, MCO, NCR, PR, CAPA and Audits with Change Status security controls on transitions.

Statuses with criteria based exit audit conditions complying with business need

Update the approver assignment to use the Approval Matrix in 9.3.3

Maintained integration ACS configuration via file directories to proprietary ERP

Maintained configurations for Job functions, functional teams, users and groups.

Generated audit reports to check the integrity of security.

Provided weekly status reports presented to management.

Client: Tear Lab (September 2013 – March 2014)

Project: New Agile PLM Implementation

Role: Agile PLM Consultant

Technology Stack: Oracle 10 R2, Agile 9.3.3, WebLogic Server, windows 2000 server, JDK

Conducted Oracle Agile 9.3.3 training for PC and participated in business process workshops to document requirements

Full implementation of part/BOM change control processes for a medical device company with dual password signoff.

Installed Agile PLM PC in test and production environment

Configured part and document sub-classes and workflows, parts/BOM management.

Configured Quality Issues and Quality Actions in the PQM module

Configured a Read-only and Approve and Item Creator security model.

Helped conduct the Conference Room Pilot, assisted in the UAT and user trainings.

Created a detailed project plan from initiation to Go-Live.

Created test scripts for CRP

Created validation scripts for FDA Qualification including IQ, PQ and OQ.

Conducted weekly meetings, helped team to resolve technical issues, and at some points changed the configurations in test environment, at run time during meetings to save time.

Helped the team to define maintenance activities and their schedules, including patches, hotfixes and A-Verify fixes.

Agile PLM Support Lead

Client: Macom Inc (July 2015 – November 2016)

Project: Oracle Agile PLM 9.3.3 (Process Extensions)

Technology Stack: Groovy, Oracle Agile 9.3.3

Managed Agile Admin support desk for an ITAR high security product development environment that was very sensitive to secure access to relevant information by the authorized users

.

Configured access for new employees according to their profile and responsibilities

Security access was driven by security level flags in parts and documents and user profile.

Defined requirements for PX development and ensured quality delivery into QA environment.

Synthesized ad-hoc requirements from the business users into discrete and clear documents for the development team and described all security impacts

Develop vs configure decisions in Agile based on the need for user experience.

Sample Agile issues:

oCorrected ERP data involving SCMnet integration platform and Agile PLM.

oImplemented a Training Request Notification (TRN) workflow for new engineers

oFixed issues with PG&C declarations, and specifications.

oFixed issues related to compliance calculations and rollups.

oResolved LDAP to Agile user special character sync issues.

oLarge number of privilege issues related to item access, attachments and workflows

Groovy scripts used to write process extensions and events configured to provide new functionality.

Managed Meetings, risks, changes, distribution of Product backlogs, resource pool, coordinated with user acceptance testing, and GO-Live.

All releases were delivered under budget and before time.

Client: ZTSystems (January 2017 – In Progress )

Project: Oracle Agile PLM 9.3.1 (Platform)

Technology Stack: Oracle Database 11g R2, Weblogic, Agile 9.3.2, SDK 7

Designed an approach to setup geo disaster recovery for ZTSystem’s Agile PLM as they were using single Production platform

Setup the Agile PLM environment in a secondary data center. Installed all required software, including Oracle Database 11g R2, Weblogic, Agile 9.3.1 and then upgraded to 9.3.2.

Implemented DB back up mechanism

Tested and validate the working of scripts and performed dry runs.

Agile PLM Consultant

Client: SkyWorks Inc. (August 2015 – December 2015)

Project: Oracle Agile PLM (Test Scripts)

Technologies: Oracle Agile 9.3.3

Configured the Agile PLM different modules PC and PG&C and PPM, based on Business workshop sessions.

Configuration includes setting up Classes/Sub-classes, Criteria’s, auto numbers, privileges, workflows, dashboards, and configuration of Process extensions.

Helped to prepare test scripts based on requirements and managed the team running those scripts

Tracked all issues during UAT sessions and coordinated with the development team to resolve those issues in a timely manner.

Build relationship with client and introduced other service offerings.

Agile PLM Consultant (November 2016 – In Progress)

Client: Master Lock

Project: Oracle Agile PLM (Test Scripts)

Technologies:

Defined test scripts for Agile PLM 9.3.5, following are some of the scenarios;

oCreate a new project & make it active

oGroup owners substitute resources

oChange schedule using GANTT

oResource gets notification

oQuick Release a Deliverable on a Task

oStart a revision controlled deliverable against a task

oCreate an RFQ against the change order

oCreate an PPAP against the change order

oPPAP Approvals for the deliverable

oRFQ Approvals against the deliverables

oSupplier approval against RFQ

oManually complete all tasks for a parent task

Executed test scripts and provided results including screen shots.

As different process extensions were being used in Agile 9.3.5, coordinated with development team to explain issues and discussed resolutions to avoid impact of fixes on business scenarios.

Client: Cymer ( February 2017 - March 2017)

Project: Oracle Agile PLM 9.3.3 (Process Extensions)

Technology Stack: Java, Microsoft SQL Server 2008

Led the team to deliver multiple projects/process extensions using Agile methodology.

Java scripts were used to write process extensions and events were configured to provide new functionality.

Configured and deployed process extensions on Agile 9.3.3. Which include creating attributes, setting up privileges, creating Events, handlers and subscribers.

Performed test cases after deployments as smoke test, to ensure deployment is successful.

Managed Meetings, risks, changes, resource pool, coordinated with user acceptance testing, and GO-Live.

Business Analyst/Project Manager

Client: Broadcom, San Jose, CA. (October 2008 – August 2012)

Project: New Product Introduction & Engineering Status Portal.

Technology Stack: Microsoft .NET/SQL 2005

Worked on more than 20 projects spanning 100s of releases for multiple functional units, including Engineering, Information Technology, Human Resource and Quality applications. In this role I;

Lead to improvement in time to market by 20% and helped identify portfolio feasibility at an early stage to prevent millions in bad product investments.

Microsoft technology stack used to develop the applications, with team of 15 software engineers through an onshore/offshore model.

Managed development via (Agile) sprints when possible with delivery always under budget, exceeding quality expectations. Communication between the teams & Client was a critical factor in the success of the projects.

Used both Agile and waterfall methodologies depending on the project characteristics.

Conducted release meetings, daily scrum, relative estimation, backlog grooming, retrospective, project progress reports, Burn down charts, presentations to business users, and aided in user acceptance testing reports.

Some of the projects not related to Agile PLM are listed below:

Microsoft Projects

Project Description

Benefit

Broadcom - Engineering Status Portal

New Product Development portal for updates by engineering directors for decision support system for killing or continuing chip development projects

Enterprise wide viability to allow strategic management of portfolio reducing waste and targeted allocation of resources

Broadcom -Data Center Infrastructure Management System (DCIM)

Visibility to data center resources across 32 countries

Manage costs and capacity of data center server resources such as electricity, power backup units by 20%

Guess Jeans - SharePoint Collaboration Portal

Global retail portal for stores

Allow managers to communicate and get current information on company specials or update data on operations

Broadcom - SharePoint Custom Development (Web Parts, Workflows, Handlers)

Multiple SharePoint sites for Engineering collaboration

Document control for schematics, net lists and others for engineering teams to share and use for more agile product development

Broadcom - Maintenance & Support Services

24X7 ticket based support of large set of smaller targeted applications

Ensured SLA and 99% uptime of critical applications to business operations teams

MaxLinear - Microsoft SharePoint upgrade and Branding

Enterprise wide rollout of SharePoint intranet used by Engineering, Finance, Marketing and Legal

Enterprise wide viability and collaboration of information and resources

Broadcom - Microsoft BizTalk Connectors

Integration from a legacy issue management system to Jira

Fulfilled a need of a central system created by business unit acquisitions

National Bank of Kuwait - Microsoft BizTalk Connectors

Integration between banking systems

Financial information flow from retail banking to back end processing

Infrastructure, Release & Configuration Management

Project Description

Benefit

Broadcom - Configuration Management Services for IT

Configuration Management and Release support for more than 250 IT applications outsourced to Xavor

Ensured sanity of packaging and process of production releases of .NET and other applications. Consistent vendor of the year award for CM activity

Standard Chartered Bank - Infrastructure Move/ Data Center

Move of billing module infrastructure

Moved banking data infrastructure with no loss of information and up-time in the targeted time frame

Lexmark - Microsoft Dynamics AX Support.

Support & Maintenance via ticketing systems

Ensured SLA met for the priorities

Education

Masters in Computer Sciences (Specialization in Networking and Communication)

PMP Certificate Course from Project Management Academy, Irvine, California.

Oracle certified Support Engineer

Awards / Extra-curricular

Racquetball Gold Medalist 2015 US State Singles Championship (Men Division B )

Racquetball Gold Medalist 2014 US Nationals Championships (Men Division D)

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