Customer Service Manager

Seeking a challenging position to best utilize years of acquired office, customer, and business skills.

EMPLOYMENT

ND Parks & Recreation-Managing the Commissary@ Ft Abraham Lincoln- ordering supplies weekly, Food/Barrista Server, Daily Deposits, Inventory Control, and Janitorial. 2016

Country Travel- Consult w/clients of travels in safe locations, secure identity, documents,& monies.14-16

Delta Vacations-Reservations & Customer Service, Booking Air/Hotel/Cars, Trains, Ships, & Tours. 10-14

Hilton Reservations Worldwide-Reservationist, & Customer Service, Booked Hotel Rooms globally. 05-09

Carmichael Oaks Dental-Front Office Manager, Financial Coordinator, Advertising, AR, Ins Claims 01-04

Folsom Orthodonitcs-Financial Coordinator, Contracts, AR, Ins Claims, Scheduling 2000-2001

Stephen Ricks, DDS-Front office manager, Administrative duties, productivity reports, Ins Claims1994-98

Our Lady of Grace Church-Liturgical Coordinator-Train & Schedule 275 volunteers for various duties,

Designed/implemented system for instant position needs to fulfill. 1994-98

NW Dental Group-Same as for Dr Ricks, Dr Anderson, & Dr Jhang/Rudin 1991-1994

Hair Masters Salon-Assistant Manager, Stylist, Trainer, Educator 1985-1988

Shear Reflections East/West-Owner, Stylist, payroll/bookkeeping, inventory, advertising 1979-1985

Headquarters Academy-Instructor & Dean of Admissions,-- Composed Curriculum, Practical exams, Campaigned for ND State Board- Cosmetology, judged beauty pageants, arranged fashion shows for students to design hair 80-82

Previous job disclosures prior to 1980, are available upon request

EDUCATION

CA Accredited Real Estate School Carmichael, CA 2004 12 wks Graduated

Lake Washington Community College Kirkland, WA Dental 1991-92 2 yrs Graduated

University of ND-Williston Williston, ND SBA 1982-85 3 yrs Not graduated, moved to Seattle

Josef’s Hair Academy Minot, ND Hair Design 1971-72 1 yr Graduated

Minot High School Minot, ND 1966-70 4 yrs Graduated

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