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Quality Assurance

Location:
Birmingham, AL
Posted:
March 13, 2017

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Resume:

Tillman Baker, III

*** **** ******* *****, *******, MS 39110

662-***-**** (Home), 769-***-**** (Cell)

Email: acy9ug@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced Quality Professional, seeking a position that utilizes my education, training, and experience in the disciplines of Industrial Engineering / Industrial Management, Quality Engineering, Quality Assurance, Quality Management, Supplier Quality & Development, Supply Chain Management, and Manufacturing Operations, and offers advancement opportunities through technical leadership roles within the manufacturing industry. My immediate goal is to perform in a Quality Management role that has a clear growth track to senior and/or executive level positions (Examples: Director of Quality Assurance / QA Director / Senior Manager, Quality / General Manager, Quality / VP, Quality Assurance, or Regional Quality Director).

In previous and current roles, I have successfully demonstrated my ability to ensure Program, Product, and Supplier Quality and integrity through strategic planning, ongoing assessments and evaluations of suppliers, closed-loop RCCA initiatives, proactive collaborations & engagements, and other risk mitigation strategies. Also proficient in managing complex customer and supplier relationships, utilizing best practices in collaborative engagements, process monitoring, CoPQ, material validations, and strategic sourcing, selection, development, and compliance initiatives.

AREAS of EXPERTISE: Industrial Engineering, Quality Assurance Management (Systems, Strategy, Performance, Compliance, and Auditing), Quality Engineering, Supplier Quality & Development, Program Management, and Metrology.

ADDITIONAL QUALIFICATIONS:

Aerospace Industry experience (9 years), with increasing roles / responsibilities in Quality Engineering, Quality Management, Program Quality, and Supplier Quality / Development.

Current DoD Secret Security Clearance.

Automotive Industry experience (16 years) at OEM and Tier One facilities in various roles supporting top level Quality Management, Engineering, Customer Management, SCM, and Supplier Development strategies.

Well versed in ISO Quality Management Systems, AS9100, AS9102, and TS 16949 Standards; Lead Auditor.

ASQ Certified Quality Engineer, 6 Sigma certifications (Green Belt, Raytheon R6 Sigma Specialist), Quality Systems Lead Auditor, and trained in various industry, regulatory, government contractor, and customer-specific requirements and compliance tools.

Proficient in APQP, RCCA, FAI, PFMEA, Process Mapping, GD&T, CAD, PRO-E, SPC, DOE, GSI / CSI, SIP, Phase Gate and Readiness Reviews, and R&R Analysis.

PROFESSIONAL EXPERIENCE:

RAYTHEON COMPANY, SPACE AND AIRBORNE SYSTEMS (SAS), Forest MS

World-leading supplier of Defense and Aerospace Systems

Mission Assurance – Secure Sensor Solutions (S3) and Electronic Warfare Systems (EWS)

Material Quality Manager 10/12 to Present

Responsible for oversight and resolution of purchased part Quality issues for all S3 and EWS programs.

Engage other functional leads to ensure Mission Assurance strategies are accomplished and program objectives are met and aligned with cost/schedule requirements.

Increased new/current supplier engagement and visits by at least 30% past 2 years, without increasing travel budget (leveraged utilization of regional support resources).

Conduct oversight of supplier processes: requirements reviews, RESA’s, Pre and Post Award Reviews, audits/assessments; engaging suppliers to ensure effective containment and root cause identification strategies are deployed, and closed-looped corrective action and validation efforts are achieved for supplier caused defects.

Achieved 15 % reduction in number of QN’s written for repetitive issues, through weekly analysis of defect data, identification of risks/trends, and engaging affected suppliers on effective CAPA and other risk mitigation initiatives.

Achieved 30% reduction in overall supplier caused defects over past 3 years, utilizing various TIM, SIP, and focused closed-loop CAPA strategies.

Generate Basis of Estimates (BOE) for multiple program proposals with Supplier Quality function work content.

Create 4-panel ppt. presentations and maintain SCARs to track RCCA for supplier caused issues.

EATON CORPORATION, AEROSPACE OPERATIONS – POWER AND MOTION CONTROLS DIVISON, Jackson, MS

Designer, manufacturer, integrator, and servicer of hydraulic motors, pumps, and fuel system components for Aerospace, Military/Defense, Automotive and other commercial applications.

Sr. Program Quality Assurance Engineer 03/10 to 10/12

Primary site Quality and customer-facing liaison for requirements flow downs and resolution of Quality issues.

Lead internal and external RCCA and risk mitigation efforts to address issues and prevent reoccurrence.

Developed Business Process Improvement projects in support of Six Sigma and Lean initiatives.

Successfully negotiated the removal of 12 CCARs over 2-year period.

Establish focused problem solving teams to evaluate repetitive and otherwise hard-to-solve customer issues requiring long term resolutions. Teams achieved a 20% reduction in DPPM metric for customer Lockheed Martin’s Missile and Fire Control Division.

Sr. Quality Systems Engineer / Lead Auditor 05/07 to 03/10

Successfully managed QMS program as Lead Auditor, Internal Audit Administrator.

Improved overall audit program effectiveness through increased awareness, participation, and metrics.

Established strategic planning and deployment of Quality Leading Indicators: RCCA, FAI, Leader Standard Work, and Quality Best Practices (Successive Verification, Customer Interface Control Plans, FMEA, and Quality Clinics).

VISTEON CORPORATION, G & C INDUSTRIES, Durant / Canton, MS

Tier 1 Automotive Supplier of Instrument Panels, HVAC Systems, and Injection Molded components

Quality Assurance Manager 11/05 to 05/07

Responsible for management of QMS; Managed QEs, Inspection/Test, Metrology Lab, Internal Audit resources.

Responsible for the Quality performance of production processes; lead efforts to increase FTQ (21%) and reduce PPM (278 159 61).

Developed continuous improvement plans in support of reducing process variation; utilized 6 Sigma and statistical tools to monitor process variation. Efforts lead to 19% reduction in scrap & waste.

Managed Quality Engineering, Inspection / Test, and Metrology Lab resources.

Site Lead for APQP program and related activities on future model programs.

FAURECIA AUTOMOTIVE SEATING, Cleveland, MS

Tier 2 Automotive Supplier of seat frames and cushion tracks for Tier 1, 2 automotive suppliers.

Quality Assurance Manager 03/05 to 11/05

Planned and executed Program Quality deliverables (customer requirements and flow downs, change control management, internal/external issue resolution) for Daimler Chrysler’s SCS3 Program PT Cruiser and Dodge Ram Truck vehicles, including the development of APQP and Product Launch activities, process controls, documentation and data controls, and Business and Quality System implementation (TS 16949).

Developed/maintained internal systems for tracking corrective action activities and lot traceability, as well as tracking key program process metrics.

Managed Quality staff and coordinated both internal and external containment activities.

JOHNSON CONTROLS, INC., Cottondale, AL

Manufacturer of Automotive Seat Systems and Interior Trim components for Mercedes-Benz’s Vance, AL Vehicle Assembly Plant

Quality Assurance Manager – Interior Trim Plant 12/03-02/05

Managed Quality Assurance Program for JCI’s Interior Trim Plant, including oversight management of sub-tier facilities; maintained QMS in accordance with ISO, QS-9000, and TS 16949 standards.

Site customer liaison to OEM on matters related to RCCA, issue resolution, risk mitigation, audits, inspection/acceptance criteria, and PPAP/FAI packages.

Established Key Process Quality metrics impacting customer satisfaction and business objectives (i.e., PPM, FTC, Warranty, Delivery, Containment, and Supplier Quality performance).

Developed Process Flow Diagrams, FMEAs, and Control Plans. Performed Capability Studies and Dimensional Analysis.

NISSAN NORTH AMERICA, INC., Canton, MS

OEM Vehicle Assembly Plant

Section Manager, Product Quality Assurance – Engineering and Test Support 01/02 – 12/03

Managed Quality Engineering, technical, & analytical staff. Responsible for resource readiness, development, and training for Test & Evaluation, Materials/Electrical/Metrology Labs, Regulatory Compliance, & Emissions Testing functions.

Responsible for identifying causes of manufacturing and supplied parts concerns, reporting investigation results to site leadership, and implementing/tracking countermeasures for effectiveness.

Coordinated the development of new model planning and vehicle/component trial scheduling activities.

Championed 6Sigma projects that achieved nearly $2M in cost savings after implementation.

GROEN / A DOVER INDUSTRIES COMPANY, Jackson, MS

A commercial and institutional food service cooking equipment and related services manufacturer.

Quality Manager 03/99 – 01/02

BROOK MANUFACTURING COMPANY, Union, MS

Tier 1 automotive supplier of clutch, accelerator, brake pedal and door latch assemblies.

Quality Assurance Manager 03/97 – 03/99

UNITED TECHNOLOGIES MOTOR SYSTEMS, Columbus, MS

Tier 1 automotive supplier of DC fractional horsepower electric motors (door lock, window lift, and windshield wiper applications)

Sr. Quality Engineer 02/96 – 03/97

MULTICRAFT INDUSTRIES, Winona, MS

Tier 1 automotive supplier of electromechanical assemblies (wire harnesses, sensors, speed control assemblies, ABS wiring/components).

Quality Engineer 02/95 – 02/96

WALKER MANUFACTURING, Aberdeen, MS

Tier 1 automotive supplier of mufflers, exhaust systems, and their component parts.

Manufacturing / Project Engineer 06/92 – 02/95

UNITED TECHNOLOGIES MOTOR SYSTEMS, Columbus, MS

Quality Engineer / Lab Technician (CO-OP) Rotating Semesters: 1989 - 1992

EDUCATION:

MISSISSIPPI STATE UNIVERSITY, Starkville, MS (1990 – 1991)

Bachelor of Science, Industrial Engineering

Minor, Industrial Management

S.D. LEE HIGH SCHOOL, Columbus, MS

General Studies and College Preparatory Courses,

High School Diploma, 1986

REFERENCES AVAILABLE UPON REQUEST



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