Sharon Edwards

*** ******* ***

Bedford, Nova Scotia

902-***-****

acy9tq@r.postjobfree.com

WORK EXPERIENCE

Guest Services Agent

Fox Harb’r Golf Resort, Fox Harbour, NS – June 2016 – December 2016 (seasonal)

•Take, cancel and change room reservations

•Register arriving guests and assign rooms

•Provide information on hotel facilities and services

•Process guests' departures, calculate charges and receive payments

•Provide general information about points of interest in the area

Environmental Worker

Shoreham Village Nursing Home – Chester, NS - July 2015 – January - 2016

•Sterilize residents’ rooms, lounge areas, cafeteria, kitchenette and offices.

•Sweep, mop, vacuum and buff floors

•Daily & weekly tasks as scheduled

Guest Services Agent

Camrose Resort Hotel & Casino - Camrose, AB - 2013 - 2015

•Greet customers entering casino, answer and forward calls & e-mails

•Handled all aspects of Loyalty (points) Program.

•Take, cancel and change room reservations

•Schedule and organize bus tours for casino

•Update Facebook page on a daily basis

•Laundry

EDUCATION

Certificate in Business Administration (Accounting)

Nova Scotia Community College - Truro, NS Medical Secretary • Success Business College – Truro, NS

CERTIFICATES

WHMIS

H2S Alive

TDG

Fire Prevention