Customer Service Medical Assistant

Ratsamy Saychay

Kannapolis, NC *****

*****.*******@*****.*** - 704-***-****

A candidate seeking to learn and grow in a permanent position that offers advancement, longevity. Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Representative

NorthCross Medical Center - Huntersville, NC - November 2010 to May 2011 Triage, take vitals, greet patients, customer service, check in patients, verified insurance, and answer multi telephone lines. Schedule appointments, collect copay at time of office visits, do daily reports at end of the day, register new patients, schedule referrals per doctor's request. Scanning, fax, and general office work. Medical Assistant

Cook Inlet Tribal Council - Anchorage, AK - November 2009 to September 2010 Assisted patient care, taking vitals, give injections, discharge patients and file paper work, customer service, prepping room for occupancy, assisting PA's and Nurses charting. Process Technician

JP Morgan - Charlotte, NC - January 2008 to March 2008 Processed Internal Revenue payments, maintained accuracy of data entered in the system, compiled, sort and verified accuracy of data entered.

Receptionist

Quality Air Solution - Charlotte, NC - May 2004 to January 2008 Answering phones, customer service, scheduling appointment's, invoicing, billing, and collecting payments. Machine Operator

Pillowtex Inc - Kannapolis, NC - May 2002 to January 2003 Operate machine to make sure it doesn't fail. Inspect product s for defects before send to final QA. Customer Service Representative

First Contact-Ameran - Charlotte, NC - March 2000 to December 2001 Answered multiple incoming calls and discussed account details to customers, entered notes in the computer when calls are completed, dispatched technicians when an outage goes out. Cashier

Food Lion - High Point, NC - April 1996 to October 1997 Operate register and give good customer service, scanning items to make sure prices are accurate before stocking, handle cash, shift reports.

EDUCATION

Medical Office Administrative/ Medical Assistant

Charter College - Anchorage, AK

2009 to 2010

CERTIFICATIONS/LICENSES

Manicurest License

October 2016 to October 2017

ADDITIONAL INFORMATION

Skills:

• Excellent Customer Service

• Trilingual (English, Laotion, Thai)

• Team Player

• Loyal and reliable

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