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Customer Service Representative

Location:
Grand Rapids, MI
Salary:
12
Posted:
March 13, 2017

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Resume:

JAIDA ROSADO

**** ******** **. *********, ** ****6

Mobile 616-***-**** Email J acy9jc@r.postjobfree.com WORK EXPERIENCE:

**/****-******* ******* ***** Care Provider Grand Rapids, MI Babysitter/Nanny

● Help children complete homework assignments and school projects

● Prepare food recipe and meals for children in line with employer’s d irections

● Closely monitor children’s play activities to verify safety 11/2014-09/2015 Bob Evans Grand Rapids, MI

Hostess /C ashier

● Greeted customers and escorted them to their tables, providing menus

● Coordinated with staff and servers as needed to ensure prompt customer service

● Performed payment transactions for servers or as guests exited

● Took incoming phone calls, answering questions, and making and confirming reservations and cancellations

*Reason for leaving: Evening hours conflicted with school hours 09/2016-12/2016 Fifth Third Bank

C ustomer Service Representative G rand Rapids, MI. EDUCATION: East Kentwood High School Grand Rapids, MI Graduated 2016

COMMUNITY INVOLVEMENT:

2013-Present “Where You At?” Urban Youth Conference Grand Rapids, MI Volunteer

● Assist leaders with chaperoning and organizing Christian youth groups for weekend conferences.

2013-Present Kid Zone at Living Word Christian Center Grand Rapids, MI Child Care Instructor

● Prepare weekly Bible Study lesson plans and interact with individual children. 2013-Present Law Offices of Kelly G. Lambert III Grand Rapids, MI Translator

● Responsible for engaging with Spanish speaking clients and translating spoken or written statements to English.

QUALIFICATIONS:

● Excellent communication and interpersonal skills

● I am a team player who can also work well independently

● Bilingual: fluent in English and Spanish

● Certified In Customer Service And Sales



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