DENNIS J. ZDROIK

**** ***** ********* ****

Greenfield, Wisconsin 53221

414-***-****

acy9ai@r.postjobfree.com

BACKGROUND SUMMARY

SUPPLIER QUALITY ENGINEER/INTERIM QUALITY MANAGER with several years of progressive experience in quality assurance and strong knowledge of manufacturing, auditing and PPAP. Extensive quality background in ISO 9000/2000, internal and vendor audits, processing specific customer documentation, and handling Correction Action Reports.

PROFESSIONAL EXPERIENCE

Since June, 2010, have been working a 90-day contract job with a Waukesha Firm.

Making steel fabrications and machine components for John Deere, Gehl and AGCO.

VIASYSTEMS, INC., Oak Creek, WI August 2007 – January 2009

Manufacturer of custom fabrication sheet metal components for the electronic computer industries, NEMA electrical boxes, medical electronic enclosures and telecommunication equipment, also manufacture and assemble Caterpillar Electric Power Canopy with annual

sales of $60 to $65 million.

Supplier Quality Engineer – Management

Oversee the Top 35 Suppliers PPM on a monthly basis, perform supplier audits.

Certify new suppliers.

New Product Development review with new supplier and raw materials.

Support and assist assembly operations in Newberry, S.C.

Review PPAP documents for new piece parts and raw materials.

Support Purchasing Dept. with Continuous Improvement Projects.

Maintain Material Review Board rejected internal & external materials with suppliers

JORDAN CONTROLS/ROTORK, Milwaukee, WI August 2006 to July 2007

Designer & manufacturer of custom rotary and linear actuators, engine speed controls and modulating timing mechanisms that are used in power plants, natural gas field, chemical, water and sewer processing operations. Annual Sales is $15 to 22 million.

Quality Engineer – Management

Oversee ISO 9001 Quality System, Operating Procedures, Work Instructions and Forms

Performed supplier audits and certify new suppliers

Oversee FM (Factory Mutual) Audits, ATEX(SIRA) Audits and CSA Audits

Maintain two intranet databases, CAR’s/NCR’s and Customer Complaint Systems

Maintain Material Review Board rejected internal & external materials with suppliers

Generate monthly Quality Report with First Pass Yield, and rejection percentages

Support Engineering staff with new product development and certification

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VIASYSTEMS, INC., Oak Creek, WI May 2004 to August 2006

Manufacturer of custom fabrication sheet metal components for the electronic computer industries, NEMA electrical boxes, outdoor enclosures and telecommunication equipment,

also manufacture and assemble Otis elevator doors with annual sales of $60 to $65 million.

Quality Engineer-Management

Oversee ISO Database, Process Flow Charts and Control Plans

Performed supplier audits and oversee supplier performance

Support Quality Manager in handling customer complaints and audits

Daily Management Review Board of rejected internal & external materials.

Oversee requirements for RoHS for the European sales market

Maintain work load in Quality lab with incoming production and prototype projects

Interact with Engineering N.P.I process and Project Management staff

CONTRACT WORK AT HARLEY DAVIDSON Nov 2002 to Mar 2003

-Reviewed and handled incoming PPAP packages for the 2004 Model Year Motorcycles

-Reviewed supplier’s quality documentation

-Worked with Purchasing Engineers on various production components and prototypes

-Monitored customer documentation for timely completion

-Audited past quality documentation for Harley suppliers

-Gave customer support on problem components

CONTRACT WORK AT WAUKESHA ENGINES Apr 2003 to Dec 2003

-Generated PPAP packages for various engine components for outsourcing

-Reviewed and handled incoming PPAP packages for various engine components for outsourcing

-Generated metrics for customer performance for various time periods

-Submitted engineering requests for drawing changes

-Generated inspection instructions for incoming PPAP components and machine parts (During Strike)

-Worked on an AS/400 computer system

-Worked with buyers on incoming products

HENKEL SURFACE TECHNOLOGIES, Oak Creek, WI 1987 to 2002

(Formerly Thiem Automotive)

Manufacturer and distributor of extruded and die cut parts, adhesives, sealants, resins and coatings with annual sales of $100 million. (Companies involved were the Big 3 automakers).

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Quality Improvement Specialist-Management 1998 to 2002

Supported the Oak Creek, Wisconsin and the Aurora, Illinois plant as the quality assurance representative. Traveled to vendor companies to perform audits and review quality systems.

Assembled PPAP packages for new products with an on time rate of 95%.

Assisted in internal and vendor audits to QS 9000/ISO 9000 standards.

Designed and finalized blueprints to meet customer specifications.

Reviewed and analyzed new gauges and hand tools to meet MSA.

Supported piece parts design and manufacturing development of new products.

Handled customer complaints with a 30 % reduction overall.

Performed general procedure documents for General Motors, which included. Run-n-Rate of Production, Prototype Development and Pilot Material.

Arranged monthly quality meetings between both plant locations.

Quality Control Senior Lab Technician/PPAP 1987 to 1998

Responsible for stopping and starting production, testing materials to customer specifications, performing specific customer quality requirements and providing technical field service support including trouble shooting and conducting product trial testing.

Generated Certificate of Analysis on various production products to meet customer specifications.

Tested incoming raw materials to meet the company’s internal specifications.

Collected Statistical Process Control (SPC) data and entered it into a database.

Assembled PPAP packages to customer specifications.

Ordered testing materials supplies for the quality lab.

Performed R & R Gauge studies on lab equipment.

EDUCATION/TRAINING

Quality Assurance, Accounting Coursework

Marquette University and Milwaukee Area Technical College, Milwaukee, WI

Quality Assurance and Auditing - In-house training performed by Omnex

at Henkel Surface Technologies

Special Training for PPAP and Documentation - General Motors, Ford and Chrysler, Detroit, MI

Omnex Training (Software Data Base for AQuA)

American Society of Quality – Basic Lean Management Course, Milwaukee, WI

Mechanical Design 1 & 2 (Pro/E) at WCTC in Pewaukee – 2009/2010

Basic 6 Sigma Training and Lean Manufacturing - ASQ

SPECIAL SKILLS

Background in PFMEA and DFMEA Control Plans & Process Flow Diagrams

Lotus Notes and ETQ Data Bases

Microsoft Word, Excel, Power Point Presentations

Own Part Time Small Engine Repair Business

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PROFESSIONAL AFFILIATIONS

ASQ (American Society of Quality) since 1996 - Milwaukee Section 1202

Senior Member

Past Chair - 2009

Chair Position 2007/2008

Chair-Elect Position 2006/2007

Audit Section 2005/2006

Section Treasurer - 2002/2005

Arrangements Chairperson - 2001/2002

AWARDS

Power Plus Award (3) from Henkel Surface Technologies

Customer Care Award – 1998 from Henkel Surface Technologies

President’s Gold Award – 1999 from Henkel Surface Technologies

John Bartelme Meritorious Service Award from ASQ – Milwaukee Section in 2002, which is granted for contributions and activities beyond the normal scope of duties or outstanding performance in other section activities

Section Management Recognition from ASQ – Milwaukee Section in 2002 & 2008

Chair Elect for the Milwaukee Section: 2006 - 2007 year term

Special ASQ Section Award for the 2006 WCQI in Milwaukee

2006 West Allis Police Dept. – Civilian Community Service Award

VOLUNTEER AND COMMUNITY SERVICE

Simba Society/Zoological Society at the Milwaukee County Zoo

West Allis Citizen’s Police Academy/Neighborhood Block Watch Captain

Greenfield Citizen’s Police Academy/Speed Watch Program

Share Food Distribution

Current Treasurer – Ridgewood Village Condo Association

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