Customer Service High School

KYLE BENNET

** ****** *****, ******* *** *M*

780-***-**** ***********@****.***

Highlights of Qualifications

Currently in my third year of the Bachelor of Commerce Degree program.

4+ years of strong customer service experience.

2009 and 2010 customer service Employee of the Year Award for Spruce Grove, and Stony Plain McDonalds.

Perfect attendance record for 3.5 years.

Cooperative, good moral character and strong critical thinking skills.

Proficient in word, excel, and PowerPoint.

Proven ability to work independently or in a team environment.

Strong interpersonal and communication skills.

Education

Macewan University

Bachelor of Commerce Degree – Accounting Major April 2018

Business Management Diploma June 2016

Spruce Grove Composite High school

High school Diploma June 2012

Employment History

Security April 2015 –Present

Backstage Support Services

Responsible for providing security services at various events in Edmonton and surrounding areas.

Duties are to monitor, patrol, guard, or provide security for another person or the property or premises of another person or organization.

Responsible to conduct searches of persons and personal property, and to detain, control, discipline, or warn anyone on another person’s property or premises.

To maintain a current security training license.

Key Holder/Supervisor December 2011-March 2012

Superstore, Spruce Grove, Alberta

Responsible for stocking shelves, and working the cash register.

Resolved customer disputes.

Responsible for cashing out and locking up.

Swing Manager July 2008-November 2011

McDonalds Stony Plain, AB

Promoted 5 times within.

Supervised and coordinated activities of staff in preparing and portioning food.

Ensured food services and quality control.

Effectively worked as a member of the team by motivating and inspiring team members, escalating issues within the group as necessary and ensuring deadlines were met.

Helped to resolve customer disputes.

Coached and managed crew to ensure company policies and procedures were being followed.

Managed the drive-thru staff in completing orders in a timely matter while maintaining a high level of customer satisfaction.

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References

References available upon request

Contact this candidate