Ebony Dibble
Cashier/Checker
Houston, TX
**************@*****.*** - 346-***-****
• I have eight years of experience providing customer support in busy call center environments for public utility and insurance industry employers.
• An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Authorized to work in the US for any employer
WORK EXPERIENCE
Housekeeping Manager
KC Services - Houston, TX - September 2014 to Present Responsibilities
Personal Business Requirements
Sweeping
Mopping
Dusting
Vacuuming
Washing Dishes
Laundry
Window Cleaning
Accomplishments
Management
Skills Used
Customer Services And Money Handling
Administrative Assistant
W2W Training Center - Houston, TX - January 2014 to April 2016 Responsibilities
Promotions
Customer Services
Cleaning
Cash Handling
Microsoft Word (projects)
Appointment Setting
Fast Food Manager
Popeyes Louisiana Chicken - Houston, TX - September 2015 to December 2015 Responsibilities
Managing Schedules
Customer Services
Opening/Closing Store
Money Handling
Cleaning
Store Runs
Cashier/Sales Associate
99Cent Stores Only - Houston, TX - February 2015 to December 2015 Responsibilities
Customer Service
Cash Handling
Cleaning
Stocking
Cashier/Customer Service
Whataburger - Houston, TX - January 2009 to May 2014 Responsibilities
The responsibilities were customer service, money handling, and food prep and housekeeping. Aircraft Cleaner
G2 Secure Staff, L.L.C - Humble, TX - October 2012 to August 2013 Caregiver
Vital Ambulatory Healthcare Inc - Houston, TX - May 2012 to October 2012 Sales Associate
Forever 21, Inc - Houston, TX - October 2011 to January 2012 Cashier- Pizza Artist
Little Caesar Enterprises Inc - Houston, TX - March 2010 to March 2011 Call Center Rep
Interactive Response Technologies, Inc - Houston, TX - February 2010 to March 2010 Customer Service
Downtown Aquarium - Houston, TX - November 2009 to February 2010 Personal Assistant
Schulonda's Personal Guest Home - Houston, TX - October 2005 to December 2009 EDUCATION
Everest College - Houston, TX
August 2005 to May 2007
ITT Technical Institute - Houston, TX
Colony Park Academy - Houston, TX
SKILLS
Microsoft word, excel, powerpoint (8 years)
CERTIFICATIONS/LICENSES
The Basics of Leasing
May 2014 to Present
W2W Training Center
With Yardi and
One-Site Knowledge
GROUPS
Phenomenal and Extraordinary Young Ladies
July 2006 to May 2014
Houston TX (Teen Social Worker Age 11-17,
Mentor For Pregnant Teens From Age 14-17)
ADDITIONAL INFORMATION
COMPUTER SKILLS
Microsoft Office
Internet Explorer
Mozilla Firefox
Safari
Google Chrome
Windows 7 & 8
LANGUAGES
English
CAREER SKILLS
*Strong Customer Relation Abilities
*Active Listening Skills
*Leadership Qualities
*Open and Eager to Learning New Tasks
*Adaptive Team Player
*Courteous Demeanor
*Energetic Work Attitude
*Conflict Resolution Skills