Manager Project

Bishoy Ayoub ******.*****@*****.*** 718-***-****

BNY Mellon, Project Manager/Business Analyst 10/14 – Current, NY

Knowledge and practice of SDLC: Projects including trade dashboards for Workbench/Splunk, Live Chat for Help Desk, Global Markets reporting, Corporate Trust reporting, creation of new centralized entitlements platform, migration efforts.

Completed firm wide migration effort transitioning/converting 100,000+ accounts across several different platforms

Planned, developed, and coordinated change management plans and strategies; identified integration points with other change management efforts. Developed procedures and documentation for PMO

Worked with Production team to manage user expectations and user experience. Initiated change requests and managed production issues and platform fixes

Oversee SCRUM meetings and coordinate sprint planning sessions with developers

Collaborate with external vendors to exchange information on framework requirements

Worked with developmental teams throughout system implementation and delivery

Identified and mitigated issues before they resulted in major conflicts

Managed the entire project lifecycle from planning through handover to support for various projects

Developed project plans, identified resource needs, defined team roles, lead team meetings, and assured healthy team dynamics

Creation of process flow diagrams, use-case diagrams to enhance business requirements documents

Created and executed detailed UAT plans to ensure product delivery remained consistent with requirements

Implemented tactical data and reporting solutions to promote organization initiatives

Excellent business requirements writing and planning for various projects; Gathered, modified and maintained accurate project data and project status information

Coordinated project discovery and product evaluation efforts, specifically to develop time, resource and cost estimates to be used in project prioritization decision making

Engaged effectively with all levels in the organization – such as managing decision making processes with executives. Communicated with team members and provided direction and guidance in meetings

Supported existing processes, recommended enhancements to research and data gathering procedures

Designed and established new processes for requirements pertaining to existing projects

Provided support for the business and all system users, identifying issues and bugs through testing and questionnaires/feedback. Used data retrieved to solve system issues and create solutions.

Acted as a liaison between departments and systems personnel to develop or enhance systems

Acted as firm-wide subject matter expert and point of contact for questions. Supported multiple lines of business.

Actively partnered with management on operational projects including development of business cases as necessary

Maintained relationships with senior management both on a Domestic and International basis

MIS(Management Information Systems) Team – Executed reporting deliverables across all lines of business and for full array of products licensed by BNY Mellon

Use of VBA to streamline workflows and processes for various teams

Participated in the development of financial presentations for executive management, both on a regularly scheduled and ad-hoc basis

Provided financial and operational reporting for expenses (e.g., variance analysis including identifying key business drivers, monthly/quarterly financial reviews, reconciliations, and progress reports, etc.)

Created SQL queries for various functions and processes; Distributed SQL queries to technology to run against proprietary database structures

Developed presentations and detailed financial analyses presented to senior management including Internal and External analysis

Analyzed trends in the business each month and produced detailed reports for senior management highlighting key changes via ServiceNow

Compiled, monitored and analyzed key business metrics

Designed queries for team databases for use of data validation and extraction; ETL experience

Maintained complex databases. Ran complex reports and/or programs; developed new applications as needed.

Operated on a global team to produce deliverables on schedule; Ad hoc financial reporting for various financial managers and teams

Jefferies, Business Analyst 02/13 - 07/14, NY

Developed detailed descriptions and analysis of current and future state processes and workflows

Facilitated Joint Application Design (JAD) sessions to elicit business and functional requirements. Collaborated with Lead Developers to produce recommendations to business partners for improvements to existing business processes and systems; Mentored junior members on JAD Facilitation techniques

Created specifications that included detailed descriptions of records, files, and documents used in processing, and data flow charts; documented descriptions of relationships of the business rules to be considered by application development. Collaborated with developers to conceive and recommend solutions to business stakeholders

Collaborated with program managers to maintain project budgets

Worked with the Development Lead, Product Manager, and Program Manager to develop and implement software implementation plans

Maintained positive, supportive working relationships with business users and technology staff on assigned projects

Maintained proactive dialogue with business community on changing business strategies and needs

Defined business needs by analyzing and documenting business objectives; including research, planning, writing user cases and project overviews, plus any supporting documentation

Provided guidance in formulating new requirements and aimed to improve business processes by coming up with creative and alternative approaches to solving business problems

Managed scope and user expectations by ensuring requirements can be met within existing project budgets and timeframe

Communicated effectively with external business partners and internal teams to oversee the delivery of project requirements

Worked collaboratively across the organization to support successful institutionalization

Made recommendations on profitability improvement and cost containment

Worked with complex data models

Recorded inefficiencies of query logic and suggested solutions for improvement

Detailed analyses regarding deviations and aberrations in data returned

Analyzed and quoted data quality to ensure integrity standards were met

Citizens Financial Group, Junior Analyst 11/10 - 09/12, NY

Sought out new, value-added, and/or unusual sources of information

Followed and recorded credit market activity, and relayed to senior analyst when traveling

Upon breaking earnings and other news, very quickly composed notes which concisely summarized the news and provided value-added insight

Interacted regularly with clients

Worked closely with internal partners including high yield sales, trading and syndicate groups

Demonstrated business judgment, strong industry knowledge

Worked with senior analysts to develop key trading ideas

Wrote company and industry reports

Worked with and developed databases integral to our research products

Understanding of economics and macroeconomic factors

Assisted in research reports, market forecasts, articles and related products within one or more areas of personal expertise

Supported other analysts where required and provided application, market and product expertise to other groups within the organization

Assessed gaps between business process needs and system solutions and assisted the client with executing acquisition strategies

Monitored reporting environment to ensure report delivery and data integrity were intact

Identified opportunities to create new reports which bring value to end users

Created and maintained report schedules according to client requirements

Prepared new business presentations

Performed detailed sector and company research

Undertone, Cost Analyst 03/10 - 09/10, NY

Prepared revenue schedules in accordance with Undertone revenue policy and GAAP

Reconciled revenue and deferred revenue balance sheet accounts as well as any other accounts that were assigned

Assisted with month-end close, prepare and book journal entries

Assisted with the preparation of monthly and quarterly reporting packages as well as variance analyses

Various ad hoc projects and analyses

Provided assurances that expenditures were properly tracked, documented, and recorded in appropriate cost centers

Evaluated various financial and budgetary implications for sites in order to formulate viable options and recommendations

Collaborated closely with senior leadership on presenting alternative budget scenarios for strategic decision making

Developed year-end budget report for division, communicating findings to programs and senior leadership

Performed short and long-term financial forecasting and financial modeling

Worked closely with operations manager to ensure efficient and appropriate spending

Prepared and submitted invoices as needed

Skills

•Expertise in Microsoft Excel including features such as VLOOKUP, data queries, pivot tables

•Knowledge of VBA for Excel

•Experience with Confluence

•Experience with Microsoft Access as a lightweight back-end database

•Accomplished with Microsoft Power Point

•Knowledge of SQL

•Experience with MATLAB

•Knowledge of GAAP

•Experience with Microsoft Visio for creating flow charts, layers, various diagrams

•Knowledge of Agile

•Experience with UML

•Understanding of technical analysis, fundamental analysis, and statistical analysis

•Knowledge of PeopleSoft(Oracle)

•Use of Tableau for data analysis

•Strong background with ServiceNow

•Skilled with SharePoint

•Knowledge of Jira

•Experience with Capital Markets

•Accomplished with MS Project

Education

Baruch College, BBA in Finance and Investments. Minor in Anthropology/Psychology 2011

Contact this candidate