Sr. Computer Operator

James Novak

Monroeville, PA *****

**********@*******.***

WORK EXPERIENCE

Broadridge Output Soutions INC - Jersey City, NJ - 2009-07 - Present Jersey City, NJ. 07306 same location as above).

*JOB DESCRIPTION: Monitor and process output reports and all customer statements. Answer telephone calls regarding programmer pickup times. Cut and burst any forms needed or requested by customers. Sort printouts on breakdown tables by Aim# or Bin#. Process CD's for user via Luminex processing unit. Refill supplies for printers and perform basic troubleshooting for better efficiency output. Inventory done twice a week for stautus of paper forms and printer supplies. Usage of Power jack or push carts to restock paper and large volume rolls.

*INFO. TECH. (IT): Computer Languages: Cobol, RPG, Basic. Software Prof.: Windows, Dos, JCL, TSO, Lspf, Jes2, Pnms Service Center. Hardware Prof.: IBM es9000, 3900/4000 laser; and 3211/3900 impact printers. Randy Smith - Manager

Broadridge Output Soutions INC - 1998 - Present

Frank Defazio - Manager

BANK OF NEW YORK MELLON - 1981-02 - 2009-06

Frank Defazio - Manager

Ross Street - Pittsburgh, PA - 1981 - 1998

EDUCATION

Associate in General Studies

ICM School Of Business - Pittsburgh, PA

1978 - 1980

ADDITIONAL INFORMATION

* Nearly 35 years of experience in High-volume Printing services Department. Expertise in Customer statement output and record management. Internal customer service for programmers and other clients. Proficiency in various software applications and high volume IBM professional hardware. Strong work ethic, works as a team member, and also works under deadline terms.

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