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Customer Service Human Resources

Location:
Lipa, CALABARZON, Philippines
Posted:
March 11, 2017

Contact this candidate

Resume:

Sandy Shih Magbuhos

Mobile: +639**-*******

acy8oc@r.postjobfree.com

OBJECTIVE

A position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and professional advancement.

SKILLS SUMMARY

Skilled in explicit, concise and effective written and verbal communications in Mandarin, Fookien, English and Tagalog

Competent in using Microsoft Windows, Microsoft Office programs such as Microsoft Word, Excel, Powerpoint

Competent in using Mandarin Office Windows Applications using Simplified & Traditional Pin-Yin and Chu-Yin Chinese Characters

JOB EXPERIENCE

July, 2016 – Present

Eaton Industries Philippines LLC

Job Description: Consultant - Chinese Interpreter

Job Summary: Provides oral and written Mandarin to English translation services and vice versa

Job Details

-Translate manufacturing standard operation instruction and work procedures from Chinese to English

-Assist in oral translation during meetings and trainings

August, 2014 – June, 2016

MANSTRONG MANPOWER MANAGEMENT CO. (Taiwan)

Job Description: Dormitory Supervisor/Head

Job Summary: Provide safe, healthy and comfortable living conditions for Overseas Filipino Workers through efficient dormitory management

Job Details

-Supervise the work assignment and implementation of dormitory staff

-Recruit and train dormitory staff

-Audit the dormitory environment to ensure all necessary safety and hygiene requirements are achieved

-Monitors systems (ex: Dormitory Management System) to ensure reports, records and data are accurate

-Organize group activities, seminars and meetings to improve the livelihood of dormitory members

-Report and resolve personnel, environment or equipment abnormalities

-Monitors the income and expenses of the dormitory

-Prepares budget plans and periodic reports related to the dormitory

-Coordinate with internal and external units on different issues related to the dormitory

-Address problems and issues of dormitory members

March, 2010 – August, 2014

MANSTRONG MANPOWER MANAGEMENT CO. (Taiwan)

Job Description: Translator/ HR Coordinator/Customer Service Officer

Job Summary: Provides oral and written Mandarin to English translation services to employers and employees (and vice versa)

Job Details

-Translate the employment terms for the employee & employers via Mandarin to English (and vice versa)

-Translate work and livelihood related documents via Mandarin to English (and vice versa)

-Providing translation service to give solutions to work-related issues

-Assist employers and employees to relay and resolve feedbacks and complaints

-Entering the employee data using mandarin & English character into the database

-Interview the employee and provide real-time mandarin translation to Employers

-Typing Business Correspondences in Mandarin to English (and vice versa) for office matters

-Provide training coordination in English & Mandarin to employers and employee on work issues

-Filing Leaves & Attendance of employees

-Computing Employees’ absenteeism and attendance based on the monthly report.

-Generate monthly Human Resources reports to employers

-Assisting the employees in resolving salary and tax refund issues.

April, 2009 – February, 2010

NEO MANUFACTURING AND SERVICES

Job Description: Partner Alliance Officer

Job Summary: Coordination with partners (Intel and Microsoft), assists the Vice President for Planning and Operations in administrative work

Job Details:

-Reviews partner contracts or agreements, monitors the implementation of contract contents and ensure compliance to partner requirements

-Ensure the compliance all marketing activities, collaterals and other materials to partner terms and conditions

-Monitors marketing fund claims and ensure the timely submission of proofs of execution.

-Maintains systems in relation to the submission of the claims requests and proofs of execution

-Minutes taking during executive meetings

-Writes internal/external memos and other correspondence

-Planning and scheduling of activities such as executive meetings, business reviews, trainings, team-building events, etc.

-Creates and submits reports regarding orders & ship-in tracking, memo tracking, claims tracking and marketing fund monitoring to the Vice President for Planning and Operations.

July, 2006 – March, 2009

MANSTRONG MANPOWER MANAGEMENT CO. (Taiwan)

Job Description: HR Coordinator/Site Liaison Officer

Job Summary: Provides oral and written Mandarin to English translation services to employers and employees (and vice versa)

Job Details

-Translate the employment terms for the employee & employers via Mandarin to English (and vice versa)

-Entering the employee data using mandarin & English character into the database

-Interview the employee and provide real-time mandarin translation to Employers

-Typing Business Correspondences in Mandarin to English (and vice versa) for office matters

-Provide training coordination in English & Mandarin to employers and employee on work issues

-Filing Leaves & Attendance of employees

-Computing Employees’ absenteeism and attendance based on the monthly report.

-Generate monthly Human Resources reports to employers

-Providing translation service to give solutions to work-related issues.

-Assisting the employers in computing the employees’ salary and tax refund issues.

April, 2005 – October 2005 TNCDi (NEC TOPPAN CIRCUIT DESIGN INC)

Job Description: CAD Designer

TRAININGS AND SEMINARS ATTENDED

Basics of E-commerce

Radio Laws and Principles

Cisco 1 – Networking Basics

Teleconvergence (Bayantel)

Wireless LAN

Smart Satellite Communication

Forum on Intelligent Chip

On-the-Job Training at NAIA – Electronics and Communications Engineering Division

PLANT VISITS AND FIELDTRIPS

Intel (Cavite)

Asia Brewery (Laguna)

Mabuhay Satellite Corp. (Bataan)

DWOK FM and AM Station (Subic)

Electruc and Prespitero (Subic)

ABS-CBN Broadcasting Corp. (Quezon City)

EDUCATION

B.S. Major in Electronics and Communications Engineering, March, 2005 University of Santo Tomas, Manila

High School Diploma, 2000 Philippine Cultural High School, Manila

REFERENCES

Available upon request



Contact this candidate