Melissa M. Rowe

** ****’s Circle

Northwood, NH *3261

Cell 781-***-****

E-mail: acy8cb@r.postjobfree.com

Skills

Typing 90 wpm, speedwriting 80 wpm, Dictaphone experienced, Windows XP, Vista, Windows 7 and Windows 10, proficient in all Microsoft Professional programs and versions, Serengeti billing system and WordPerfect. Experienced in both Microsoft Outlook and IBM Lotus Notes e-mail systems.

Professional Experience

April, 2016 – June, 2016 Fresenius Medical Care, Waltham, MA

Legal Systems Manager and Litigation Paralegal

Duties include:

Investigated potential medical malpractice and general liability cases

Managed the day to day billing

Trained and supported internal and external users on billing system

Setup new employees with User IDs

Prepared daily, weekly and monthly reports to the Executive team

Distribution of Service of Processes

Handled Bankruptcies for both patients and corporate

Handled Collection matters

Managed and handle class action suits

Worked with the other litigation paralegal on any new matters

Processed record requests following HIPAA and state regulations

Entered new litigation matters into the matter management system along with any supporting documentation

March, 2008 – Fresenius Medical Care, Waltham, MA

April, 2016 Legal Systems Manager and Record Requests Manager

Duties include:

Managed Record Requests Department

Proficient with HIPAA Guidelines and Requirements

Implemented new billing system

Trained and supported internal and external users on billing system

Support department on basic IT needs

Managed the day to day billing

Created daily, weekly and monthly reports to the Executive team

Distribution of Service of Processes

March 2006 – Fresenius Medical Care, Waltham, MA

March 2008 Litigation Paralegal and Records Paralegal

Duties include:

Investigated potential medical malpractice and general liability cases

Trained new paralegals

Handled all Record Requests and processed accordingly

Distribution of Service of Processes

October, 2001-

March, 2006 Fresenius Medical Care, Lexington, MA

Legal Secretary to 4 attorneys and back up

Support to CEO

Duties include:

Created and edited contracts

Coordinated travel

Prepared and submitted expense reports

Scheduled meetings/teleconference

Prepared correspondence

Created PowerPoint presentations

Telephone support

Prepared Abstracts

Transcribed voicemails

Trained new administrative staff

Faxed legal documents

Copied agreements

February 1999-

October 2001 PricewaterhouseCoopers, Boston

Executive Assistant to 7 managers/back up to 3 partners

Duties included:

Created and finalized correspondence

Created and finalized bills

Created PowerPoint Projects

Coordinated travel arrangements

Organized meetings

Edited Reports

Telephone support

Assisting managers in scheduling appointments with clients

Participated in new ideas that worked both with the Executive Administrative Team and client service.

Education

1996-1998Katharine Gibbs School of Business, Boston

Received certification in Paralegal/Executive/Legal Administration.

1988-1991Stoneham Memorial High School

Received diploma in business

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