Summary

Skills

Experience

KIMBERLY ROBERTSON

***** *. ***** **, ******, KS 66062 (H) 913-***-**** acy878@r.postjobfree.com Seasoned sales professional with more than fifteen years of experience in fast-paced sales environments. Excellent negotiating and closing skills. Track record of achieving exceptional results in sales activity and hitting high quotas. Sales and Marketing Management of Personnel

Resources

Persuasion Service Orientation

Social Perceptiveness Coordination

Personnel and Human Resources Negotiation

Communications and Media

Telemarketers 08/2015 to Present

Sprint – Overnland Park, KS

Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter orders into computers.

Record names, addresses, purchases.

Meet and exceed sales goals.

Adjust sales scripts to better target the needs and interests of specific individuals. Answer telephone calls from potential customers who have been solicited through advertisements.

Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

Broker 09/2010 to Present

Senior Benefits Assistance KC – Olathe, KS

EnrolledSeniors and Low Income Individuals into Medicare/Medicaid products to fit theirfinancial needs

Led Phone campaigns, called onthe phone and set appointments and conducted in home presentations

Responsiblefor passing all certifications,training and licensing required by the CMS Organized lead generation through United Healthcare 98% closeratio for Annual Open Enrollment 2015 for Medico, Coventry, Humana, and United Healthcare Broker Servicesside and still closing business Inside Sales Account Executive 04/2014 to 12/2014

YRC Freight – Overland Park, KS

Initiated sales and marketing calls to prospective or current clients Developed and maintained FTL business throughout North America Prospected for leads to build a pipeline, including heavy cold-calling Managed accounts to retain existing relationships and grew my share of business

Succeeded at heavy price and service negotiations with customers and carriers Used both traditional and electronic communication tools to make contact with prospective, current and former customers such as Salesforce u Identified business opportunities for company services

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

On-Line Account Executive 06/2012 to 02/2014

impressLOCAL/The Kansas City Star – Kansas City, MO Met with advertisers to determine which on-line digital advertising package met their strategies and budget

Responsible for cold calling on local advertisers and advertising agencies and performing sales presentations to meet sales goals, while maintaining and continuing to call on existing advertisers

Achieved my sales quota for the past four months and for third quarter of 2013 was at 123% of plan

Highest Performer in the division for the third quarter Highest Producer on my team for the second and third quarter Helped advertisers with their on-line branding through social media campaigns with Facebook

Branch Manager 09/2007 to 09/2010

Staffing Connections – Olathe, KS

Education

Responsible for all functions to operate a profitable branch Production Manager

Grew business from 1.1 million in 2007 to 6.1 million in 2008 Grew the branch hours from 850 hours to 14,000 hour Achieved an increase of 399.8% year over year in revenue Cold call businesses and build relationships with key decision makers Recruit staff members and oversee training programs. Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Branch Manager 03/2004 to 04/2005

Kelly Services – Lee's Summit, MO

Responsible for growing the business through hiring, training and motivating the internal staff of a 4 million dollar branch. When first starting with the branch it was producing on average 1.65 million and upon my exit, we were a 4 million dollar branch in one year.

In a one year time frame, brought in the most new accounts in the district: 29 new accounts with revenue of 300,000

Increased the average bill rate and profit per hour by 14% Reduced Accounts Receivables (DSO's) to a 28 day turnaround Manage Unemployment and Workman's Compensation

Grew the office hours/sales from 3,732 hours to 8,890 hours in less than a year In charge of all P&L's and branch operations

st

Granted “Best of the Best award” for 1 quarter 2004 Bachelor of Science: Marketing May 1992

Kansas State University - Manhattan, KS

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