Michelle A. Delie

***** ********* **.

Chesterfield, MI. 48051

acy83x@r.postjobfree.com

586-***-****

OBJECTIVE: To obtain a position within your company that will utilize my financial, sales and

customer service skills in a dynamic setting. Also, to become a team member in

a challenging and enriching environment.

EDUCATION: NCI Associates, Ltd.: Real Estate Pre-License Training graduate, February

2014.

Macomb Community College: Certified Nursing Assistant program

graduate, January 2012.

Michigan State University: BA Financial Administration, Spring, 1991, GPA: 3.1,

Dean s List, Fall, 1990 & Spring, 1991.

Clawson High School: Clawson, MI., Graduated 1986, GPA: 3.3.

CERTIFICATIONS: IRS Certified Tax Professional PTIN # P01995524

Certified Nurse Assistant (CNA) State of Michigan License

CPR Certification

EMPLOYMENT:

11/16 Current Liberty Tax:

Certified Tax Preparer: 26201 Gratiot Ave, Roseville, MI. 48066.

Responsibilities: 2016 State and Federal tax preparation, address all client

concerns, document prep and e-file. Marketing sales contact appointment

scheduling and post return customer follow-up.

7/13 2/14 Henry Ford Macomb Hospital:

CNA: 15855 19 Mile Road, Clinton Township, MI. 48038

Responsibilities: Worked under direction of a Registered Nurse (RN) to address

patient needs post-operation (midnights).

12/12 7/13 Quality Private Care:

CNA: Northpoint Village of Utica, 45201 Northpointe Blvd. Utica, MI. 48315

Responsibilities: Hospice care, medication administration, diabetic

management, am and pm care, showers, bed bath, incon care, toileting

assistance, transfers, midnights.

3/12-12/12 SarahCare Adult Day Care Center:

CNA: 13425 19 Mile Rd, Suite 500, Sterling Heights, MI 48313

Responsibilities: Hands on care to adults with various medical, cognitive, and

physical impairments.

1/04 - 3/12 Stay-at-home Mom

1/03 - 1/04 Associated Estates Corporation:

Leasing Consultant: Oaks at Hampton; 643 Dorchester #225, Rochester

Hills, MI. 48307

Responsibilities: Leasing apartments, Renewals, Service requests,

Administrative duties.

1/93 - 3/02 Galeana Automotive Group:

Assistant Office Manager (6/99 - 3/02): Saturn of Lakeside; 18181 Hall Rd., Macomb, MI.

48044.

Responsibilities: Payroll, Blue Cross administration, accounts payable,

accounts receivable, daily bank deposit, parts & service invoicing, payroll bank

statement reconciliation, balancing of all scheduled accounts, month end closing,

staffing, and training of new employees.

Assistant Office Manager (2/97 - 6/99): Saturn of Warren; 7830 Convention Blvd., Warren,

MI. 48092.

Responsibilities: Accounts receivable, daily bank deposit, parts & service

invoicing, balancing of all scheduled accounts, month end closing, staffing,

training of new employees, and new & used car cost accounting, sales

commission calculation.

Financial Services Manager (2/95 - 2/97): Saturn of Lakeside;

Responsibilities: Coordination of new & used car financing, selling of extended

service contracts, daily record keeping of finance & insurance income.

Sales Consultant (1/93 - 3/94): Saturn of Warren;

Responsibilities: Selling the Saturn vehicle, presentation, feature benefit

analysis, demo drives, closing of sale, delivery of vehicle and after sale follow up.

6/90 - 8/92 Sibley s Shoes, Inc.

Assistant Manager (2/92 - 8/92): Tel Twelve Mall, 28642 Telegraph Rd.,

Southfield, MI. 48083.

Responsibilities: Opening, closing, tracking of sales activity, handling customer

disputes, and selling shoes & accessories, training of new sales staff.

Full-Time Sales (7/91 - 2/92): MS. Sibley s, Oakland Mall, Troy, MI. 48043

Part-Time Sales (6/90 - 6/91): Sibley s, Meridian Mall, Okemos, MI. 48664

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