Kwanchanok Sindech

Career Summary

Over than ** years luxury spa experience I have developed my career in all roles from Therapist to Managers globally and working with international teams. Excellent knowledge and skilled in delivering amazing guest experiences. Employment History

5SenseMassage - www.5SenseMassage.ch Jan 2016 – Dec 2016 Own Business

• Created and managed a successful traditional Thai and European massage practice within an elite fitness club in Geneva, Switzerland

• Delivering a successful marketing strategy that produced a growing client base.

• Sold business due to family relocation

Centara Grand Modus Resort & Spa Pattaya Sept 2013 – Feb 2014 Spa Manager- Pre Opening

• Responsible for the implementation of the pre-opening plan.

• Recruitment of spa staff.

• Organization of the internal and international training plan.

• Re-check of the Operational Equipment, Linen, Uniforms and supplies.

• Site specific training and operational flows.

• Creation of the operational administrative procedures.

• Revenue generation and expenditure control.

• General Spa Manager and Receptionist duties.

Thai Spa Academy & Thai Therapist Co., Ltd. Aug 2012 – Aug 2013 TTC Spa Consultant Manager (Freelance)

• Responsible for Spa treatments training and consulting. Absolute Sanctuary Spa Koh Samui Jul 2011 - Aug 2012 Spa Manager

• Responsible for Spa Department to achieve the targets.

• Organize the pre-booking guest’s program, Spa staff schedule, Training Plan, Inventory.

• Management operation flow, Preparation the Spa SOP, Capex, Assessment report and Replace receptionist who is absence.

• Train spa staff to achieve the standard.

Bhuvana My Spa – Best Western Pattaya Sep 2010 - June 2011 Assistant Spa Manager

• Responsible for Spa Department to achieve the target.

• Organize the staff schedule, Action Plan, Training Plan, Inventory.

• Train spa staff to achieve the standard.

Spa Resources International Dubai. Dec 2007- Dec 2009 Locations - Etihad Business Lounge & Cleopatra Spa Spa Therapist

• Assistant in the launch of the 1st truly luxurious Airport Express Spa in the Middle East.

• Performed express treatments for the 1st Class and Business Class guest.

• Educated and assisted in the development of junior staff.

• Performed Body Massage (Thai massage, Thai herbal compress, Aromatherapy massage, European massage, Foot reflexology and Pregnancy massage)

• Performed Flotation Treatments.

• Performed Facial and Body Treatment (Elemis).

• Performed Manicure/Pedicure, Waxing.

Vous Spa - Novotel Suvarnabhumi Airport Hotel Sep 2006 - Nov 2007 Spa Supervisor

• Assistant the Spa Manager in the implementation of the business needs.

• Maintained treatment standards with the staff and followed up on the standard operating procedures.

• Organized the staff schedule, staff meeting, Training.

• Covered the Spa Manager when her absence.

• Managed the booking diary and ensure retail sales. The Bann Thai Wellness Retreat Bangkok Thailand Sep 2005 - Aug 2006 Spa Trainer

• Performed the body treatments, Body massage, Facial, Pedicure, Medicare, Waxing.

• Trained all treatments for new spa staff.

Dusit Resort and Polo Club Hua-Hin Thailand Jan 2000 - Mar 2004 Spa Therapist

• Performed Body Massage (Thai massage and Thai herbal compress, Aroma massage, Swedish massage, Sport massage, Foot massage and Foot reflexology).

• Performed Body Treatments (Body scrub and body wrap).

• Performed Facial Treatments (Jurlique products).

• Performed Manicure/Pedicure and Waxing (Full Body).

• Delivered the Fitness activity program.

• Aerobic Dance Instructor.

• Tai Chi Instructor.

• Horse Riding Horse care and stable management.

• Performed Sport Massage and Relaxing Massage.

Professional Qualifications

Thai Traditional Massage Lecturer and Teaching of Thai Traditional Medical School - 2012 Spa Management Ministry of Public Health - 2012

Spa Management Certificate, Chiva Som Academy - 2010 Certificate in Thai Traditional Massage - Watt Po – 2004 Certificate in Spa Therapy - Spa of Siam Thailand -2001 Diploma - Front Office Operation - 2000

Products House Trained

Elemis Products and Elemis Treatment Training

LA Gaia Products and Treatment Training

Decleor Product Training, Decleor Standard

Sundari Product, GIGI Waxing

Jurlique Product, THEAME Product

Course – Dusit Resort Polo Club, Hua-Hin, Thailand Training on Food and Beverages – 2001

Personal Information

Birth Date May 17, 1971

Nationality Thai

Gender Female

Civil Status Married

Languages Spoken Thai, English

E-mail acy82i@r.postjobfree.com

Telephone +974-****-****

Skype Jinny.Sindech

References

• Mrs. Wipa Nareerak - Resort Manager at Absolutesanctuary Thailand Premier Detox & Yoga Resort, Koh Samui Island

E-mail: acy82i@r.postjobfree.com,

Mobile phone: +668********

• Mrs. Maliwan Vong-anun - Previous Senior Corporate Spa Trainer (August 2012-March 2016) Centara Hotel & Resorts, Bangkok, Thailand E-mail: acy82i@r.postjobfree.com

Mobile phone: +668********

• Mr. Surachart Prschapitak - Managing Director at Thai Therapist Co.,Ltd. E-mail: acy82i@r.postjobfree.com

Mobile phone: +668********

Contact this candidate