Pooja Seth Arora
Business Analyst
Experience Summary
Result oriented professional with around 6 years of total IT experience with recent focus on business analysis for over an year
Understanding and analyzing client's business needs and designing software solutions to address those needs
Conducting stakeholder interviews, user interviews, focus group studies and workshops to elicit end-user requirements
Craft user centric wireframes for an interactive application
Documenting system requirements specification to enable project implementation by the software development team
Working with business teams to establish Acceptance Criteria
Conducted user trainings and participated in acceptance testing with end-users to ensure user adoption of the new system
Risk assessment and re-evaluation skills leading to risk identification at early stages of SDLC
Strong written and verbal communication which is an important attribute required for eliciting requirements
Worked as a Software Developer in Microsoft Technologies with Fujitsu Consulting in India
Strong technical background that adds a lot of value while understanding the client requirements for business analysis and usability
Worked in teams that follow various SDLC models such as waterfall (traditional & sashimi) and agile spread across various geographies and in hybrid (offshore-onshore) models
Trainings and Certifications
Certification in Foundation of Business Analysis from ESI International
Microsoft Certified in Developing and Implementing Web Applications
Mobile App design certification from EwB (Excel with Business) online app design course
Skill Set
Business Analysis Tools
Balsamic, Visio, XMind 6, MS Word, MS Excel, MS Power Point
Webinars, Landing pages Tools
Leadsquared, Unbounce
Programming and Scripting Languages
C#, ASP.Net, AJAX, WCF, HTML,XML,javascript
Frameworks, Tools, and Libraries
Visual Studio 2003/2005/2008, .Net Framework 2.0/3.5
Databases and BI
MS-SQL Server 2000/2005, Oracle 7i/8i/9i
Devices and OS
Windows
Projects
Client
Client is Nagarro and the users are potential employees and customers.
Project Overview
Website of Nagarro
Provides a medium to showcase what Nagarro does
Enables to keep the customers involved
Makes it possible to capture a wider global market
Improves customer service
Improves customer’s confidence and corporates image
Serves as a tool for sales and marketing
Other threads involved-
Core Content
Regular content updates
Whitepapers/Blogs
UI
SEO & Promotion
Reporting & Analytics
Duration
June 2015 – Dec 2015
Technologies
SharePoint 2013
Responsibilities
Interacting with the stakeholders on day to day basis
Process implementation
Sprint Planning
Eliciting Requirements
Requirement Analysis
Requirement Documentation
Making the team understand the requirements and taking the estimates
Creating product backlog in JIRA, grooming backlog
Risk Analysis
Cost Analysis
UAT
Client
Data Publishing Company
Project Overview
Client is a provider of data services, business information and workflow solutions to businesses
It provides business information of different sectors like Energy, petrochemical, Fertiliser in various formats.
Report Production Service- project involved setting up of an automated report production system which interacts with a data management application, backend data store, and a third party applications to generate chemical pricing reports in various formats such as PDF,HTML, PRC etc
Duration
Nov 2014 – Apr 2014
Technologies
C#, .NET 4.5.1, Web API 2.0, (to fetch data from data management system)
Ecrion ( a third party tool for reports layout setup and generation of PDF and HTML stream by placing data in the correct placeholders of layout).
Responsibilities
Eliciting the requirements from the stakeholders
Creating User stories in JIRA
Analyzing and wire framing the requirements
Helping the team understand the requirements
Validating the requirements
Creating Sprint Planning & Sprint Overview Report
Client
German multinational chemical and pharmaceutical company
Project Overview
It supports its customers from the development of innovative products and processes to engineering and construction of units, to operating control and optimization. EDSR – Engineering Deliverable Status Reporting is being used to capture progress of deliverables assigned to a resource, manage their status and report the progress in order to define the earned value of a project. During such projects BTS needs to deliver products for each phase. These products are called deliverables and they can be grouped in different types. Examples of types of a deliverable are Flow sheets (P&ID, PFD) Loop Diagrams, Sketches, Process Concepts and much more. Everything that can be produced as an output in an engineering discipline can be a type of deliverable.
Duration
March 2009 – September 2010
Technologies
Dot Net Framework 2.0, C#, ASP.NET, Oracle 9i
Responsibilities
Analysis of requirements
Coding and peer code reviews
Development of the business, data and presentation tiers
Bug fixing and production support
Performed to achieve deadlines
Report progress, issues and risks to Project Manager
Adherence to Level 5 processes, development guidelines and coding standards
Client
American Quarter Horse Association
Project Overview
AQHA intends to rewrite and re-engineer its current legacy system that supports 53 business functions or processes. This project was to re-engineer all business functions, implement new features, create a security framework foundation and perform data migration
Duration
June 2008 – March 2009
Technologies
N-Unit & Quality Center for testing
Responsibilities
Understanding application requirements/design and documenting test cases and test scenarios
Participated in Test Approach discussions
Creating automated N-Unit test cases for data driven test cases to test data without any screens
Executing test cases and creating test logs
Sanity check of releases after deployment to identify any breaking changes
Functional and regression testing of application using test cases
Conducted user trainings and participated in acceptance testing with end-users to ensure user adoption of the new system (over conference calls)
Adherence to quality norms and CMM Level 5 processes using quality standards, guidelines and templates
Client
German multinational chemical and pharmaceutical company
Project Overview
This was a SharePoint implementation of Bayer Technology Services America’s intranet website to get easy content management and effective collaboration between teams, departments and integration with document management systems.
Duration
August 2007 – May 2008
Technologies
Windows Share point Services 3.0, C# ASP.Net, Dot Net Framework 2.0, Oracle 9i
Responsibilities
Understand requirements
Coding and peer code reviews
Created web parts for intranet site
Development of the business, data and presentation tiers
Bug fixing
Adherence to Level 5 processes, development guidelines and coding standards
Client
German multinational chemical and pharmaceutical company
Project Overview
Pipeline index is a Windows based desktop application with easy to use features for maintaining and managing project wise pipeline and associated commodities data.
Duration
April 2007 – July 2007
Technologies
TDD using N-Unit to test Business layer, Manual testing of UI, SOAPUI for web services
Responsibilities
Understanding application requirements/design and documenting test cases
Creating automated N-Unit test cases to verify the business layer of the application
Executing manual test cases for verifying UI validations and functionality
Creating test logs and traceability matrix
Regression testing after deployment using N-Unit test case suite and manual test cases
Adherence to quality norms and CMM Level 5 processes using quality standards, guidelines and templates
Client
German multinational chemical and pharmaceutical company
Project Overview
Employee Log system is currently being used in Baytown, TX to track the movements of all the BTS employees over the plant. This information is critical during emergency situations that may lead to evacuations. Employee Log system would be used to get the status of employees like in office, in side plant in a specific zone or out of plant. And will integrate with other BTS applications like Employee DB, BTS Intranet.
Duration
September 2006 – April 2007
Technologies
Dot Net Framework 2.0, C#, ASP.NET, Oracle 9i
Responsibilities
Understand requirements
Coding and peer code reviews
Development of the business, data and presentation tiers
Integration and data exchange with existing applications like Employee DB
Bug fixing
Adherence to Level 5 processes, development guidelines and coding standards
Client
German multinational chemical and pharmaceutical company
Project Overview
BTS employee information was maintained in a Lotus Notes database. The objective of this initiative was to come up with a BTS Employee Database (Employee DB), which would have information about all the BTS employees. Migrating the existing BTS phone book lotus notes data into the BTS Employee Database. Replace the BTS phone book web application with the Employee DB search pages
Duration
November 2005 – September 2006
Technologies
Dot Net Framework 2.0, C#, ASP.NET, Oracle 9i
Responsibilities
Understand requirements
Coding and peer code reviews
Development of the business, data and presentation tiers
Bug fixing
Adherence to Level 5 processes, development guidelines and coding standards
Education
Masters in Computer Applications
Bachelor of Science (Mathematics & Statistics)
Honors and Awards
Certificate of participation for Jimmy Carters Work Project – constructed two houses as part of a 30 people team in 5 days for helping the homeless people.