Sales Real Estate

Angela Smith, MBA

Rome, GA ***** 706-***-**** ***************@*******.***

Financial Services -Risk Management- Operations Manager

Residential/Commercial Real Estate P &C, Life & Health Insurance

Variable Products, Series 6 & 63, MLO, Excellent Negotiation Skills

Highly accomplished and results focused financial professional with demonstrated success establishing and institutionalizing sales operations for leading insurance and real estate corporations. Respected for helping grow brand awareness and sales revenue by creating processes and procedures, while continuing to function as a top-performing sales contributor. Skilled at identifying markets, earning new business and cultivating a loyal customer base. Excellent contract preparation and negotiation skills. Experience developing staff including managing productive and motivated teams. Trusted and adept with operational oversight and financial management. Skilled at analyzing information, strategizing solutions, and implementing plans.

Areas of Expertise

Strategic Sales & Marketing

Business Planning

Marketing Collateral

Research & Analysis

Office Design

Operational Excellence

Policies & Procedures

Account Management

Documentation & Reporting

Customer Relations Management

Contract Negotiation

Process Improvement

Budget Development

Interpersonal Communications Team Leadership & Development

Professional Experience

STATE FARM, Lindale, GA 2012-Present

Agent’s Assistant

Approved agent Candidate

Progressively promoted from Licensed Team Member to Sales Manager, then to Agent’s Assistant. Emphasis is placed on tracking production goals of sales team, as well as overall agency performance. My responsibilities also include determining eligibility for all business and specialty policies, with a focus on financial services. Responsible for developing and implementing a change management program driving increased sales revenue. Mentor a successful sales team. Head recruitment and development of new staff members to ensure compliance with State Farm regulations and high performance standards. Evaluate, develop, and implement strategic marketing initiatives. Another aspect of this position is to motivate and inspire team members to become leaders themselves. Always improving CRM processes within the office.

Recognized today as one of the Top Three Team Members for production within agent aspirant program

Credited for helping agent reach Travel Designation for the first time in eight years

Maintain technical and professional knowledge through certification renewals and continuous education

Credited with office redesign enhancing energy of the workplace; hired/managed contractor and oversaw budget

Serves as office Bank Specialist setting up and managing various loans and deposit accounts for customers

Focused on Group Insurance and Financial Services

KELLER WILLIAMS, Rome. GA 2016-Present

Team Leader

Independent contractor responsible for every aspect of running a business. From prospecting to closing a deal! Representing buyers and sellers. My goal is to utilize marketing resources available through the company and establish great relationships with prospects, clients, and colleagues to ensure future success. Originally licensed in 2001.

REESE & SMALLWOOD REAL ESTATE, Rome, GA 2005-2014

licensed realtor

Managed the buying and selling of commercial and residential properties with a focus on fuel stations. Set-up operational processes including consistent pipeline and budget management. Kept current with local/regional market activity, industry news and EPA regulations. Researched active/pending MLS listings. Coordinated appointments with clients and other realtors. Developed marketing plans for properties including creating fliers and promotional campaign collateral. Representing buyers and sellers fostered excellent negotiation skills.

Recognized as a Top Producing Agent with high closing rates on sales contracts

Developed real estate business through responsive customer care, property knowledge, and consistency

Received increasing stream of repeat and referral based business

C. EVERETT SMITH BUILDERS, Rome, GA 1993-2014

Executive Assistant New Home Development

Served in a dual role as leader and contributor selling new residential communities to home buyers. Train, manage, evaluate and mentor 5-20 employees. Encourage business development activities including contract generation and sales tracking. Streamline office operations and financials including budget development, accounts payable, accounts receivable, and payroll. Introduce and implement policies and procedures driving increased operational efficiency, communication, and revenue. Track and deliver marketing reports to executive stakeholders identifying key trends driving business expansion.

General Management

Created user-friendly marketing report, quickly integrated into the company as a must-have tool

Education

Master of Business Administration (MBA)

Shorter University, Rome, GA, 12/2014

4.0 GPA

Bachelor of Science in Early Childhood Education

University of West Georgia, Carrollton, GA

Magna Cum Laude

Certifications, Training & Licensure

Series 6 & 63 FINRA # 6426214

Real Estate License Georgia, #248576

Mortgage Loan Originator – Georgia, #1477455

Insurance License: property & casualty, life, heath & sickness State of Georgia, #2859628

State Farm Bank Certified

Teacher/Educator License – Georgia # 713800

Community Contribution

Habitat for Humanity

Beauty Pageant Coach

National Youth Sports Coaches Association

Relay For Life

SADD

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