Project Manager Management

Arthur A. Lancaster PMP/SCPM

*** ** ***** ****** ******* Way, WA 98023

253-***-**** /acy7qp@r.postjobfree.com

PROFILE

Senior project / program manager responsible for the scheduling and management of significant, complex, strategic and technical programs and projects. I possess nineteen years of project management experience and have developed into an expert in project management methodologies both Agile and SCRUM utilizing Microsoft tools integration. Having worked twenty years as a chief information officer in technology infrastructure, software, systems and communications development my breadth of experience has exposed me to diverse, enterprise level information systems and projects many involving the replacement or upgrade of diverse legacy environments and infrastructures. Instrumental in the creation of Boeing’s first Program Management Office and its integration into the project and program communities.

This while managing both portfolio and program level deployments and schedules from conception to completion. These experiences have provided me with a strong working knowledge of Information Technology Infrastructure, Process / Portfolio Management, Risk Management, Business Analysis, Networking / Communications, Integrated Systems Libraries, Content Types, Document Sets and Meta Data. I truly believe that responsibility is a mark of distinction and has made me a much more focused, intellectual and productive individual.

PROFESSIONAL EXPERIENCE

Manheim / AIM Vehicle Inspection / Project Analyst (Contract) November 2016 – December 2016

19711 77th Ave S, Kent, WA 98032 253-***-****

Performed as project manager with Manheim to transform the wholesale vehicle buying and selling experience through investments and upgrades in technology, innovative products and services. Manheim markets Simulcast, Simulcast Everywhere, OVE.com, NextGear Capital, Total Resource Auctions, Manheim Frontline, Ready Logistics, Manheim Consulting, CRM Dynamics and other respected tools to the remarketing industry in eleven countries, including Australia, Turkey and the United Kingdom. Met with clients to take detailed ordering briefs and clarify specific requirements for each project. Developed comprehensive project plans to be shared with clients as well as other staff members. I tracked project performance, specifically to analyze the successful completion of short- and long-term goals and customer satisfaction..

Randstad / WSDOT-WSF Program / Project Analyst (Contract) March 2016 – Aug 2016

2901 Third Avenue Suite 500 Seattle, WA 98121 206-***-****

This position works in and reports to the Washington State Ferries Project, Program and Budget Office. It assists with the Ferries work order and capital project change management utilizing OCIO processes. The Washington State Department of Transportation (WSDOT) considers the work order process to be the agency’s most important system. It is the mechanism by which the department approves the use of financial resources to accomplish capital projects and operating activities and ensures accountability for the use of these resources.

The capital project change management process is a critical process that the department uses to allocate and reallocate financial resources among capital projects to adapt to changing project requirements.

In this position I performed all duties related to the work order and capital project change management processes, including:

Participation in capital project funding coordination teams to develop the documentation required for work order authorization and capital project change management requests.

Receiving and reviewing requests for work order authorizations and revisions of capital project budgets to validate that the proposed actions meet the requirements of state law, legislative appropriations acts, Office of Financial Management instructions, departmental / division policies, best practices and prudent financial management.

Determining that secured funding is available; requests are consistent with approved capital project scope, budget and schedule found in the Last Approved Project List (LAPR) or operating budget allocations, adequate information is included to provide visibility, transparency and submittals are accurate and complete.

Preparing and entering formal work order authorization and capital change management requests into WSDOT electronic systems.

US Tech Solutions / Boeing Senior Project Manager (Contract) June 2015 – November 2015

700 15th Street SW Auburn, WA 98001 206-***-****

Scheduled and replaced mechanized systems in eight different buildings including the acquisition and installation of all systems mechanisms for air filtration housings, discharge air silencers, cooling towers, piping systems and control panels. I was also responsible for preparation of milestone charts and reports while interfacing with multiple cross functional teams and initiatives to determine risk, collect key schedule data, provide training, process current data and close out documentation.

Prepared and entered all formal work order authorization and capital change management requests. All systems evaluated were legacy end of life and in pending risk of complete failure, shutting down and imminently damaging many of the manufacturing production line systems and other machinery in the buildings.

Bylight Corp / Veterans Administration Senior Project/Site Manager (Contract) Jun 2014–Apr 2015

3101Wilson Boulevard Suite 850 Arlington, VA 22201 703-***-****

Served as Project / Site Manager responsible for working with Veterans Administration hospital staff and contractors to design, install and implement a Hewlett Packard Enterprise Real Time Logistics System (RTLS) at the Veterans Administration American Lake and Seattle Hospital sites. Managed the installation, relocated, and upgrade of the onsite Cisco switches, and routers. Determined connection of T1 circuits, configuration and setup of routers and switches for all clients. Built development lab for pre-development and deployment of client configuration routing scripts. This along with other assistive technologies such as command line test screen readers, graphical screen readers and accessibility API’s.

Participated with all capital project funding coordination teams to develop and authenticate all road mapping, requirements gathering, backlog grooming, scoping and visioning required. I was responsible for all subcontract bidding and eventual determination of contractors. I was also in charge of scrum teams, website debugging and all training requirements to insure complete customer satisfaction and approval at each site. In addition I also performed as backup and consultant for the Portland and Vancouver site installations.

Prowess Corp / Boeing Senior Project Manager (Contract) Mar 2014 - May 2014

5701 6th Avenue South Seattle, WA 98108 206-***-****

Primary project manager accountable for the implementation of Hewlett Packard Asset Management web based inventory tracking system that consolidated five existing legacy systems which were at end of life cycle, difficult to support and unable to share data. Established a lightweight Scrum project management and change management process utilizing information technology infrastructure organization and worked as team lead to meet sprint goals.

Collaborated with marketing, acquisition, researcher’s development team partners and internal/external stakeholders to prepare maintain, promote product road map and drive new product adoption. Project was instrumental in reducing operational risks, increasing operating efficiencies and available features while achieving considerable costs savings.

LS Technologies / FAA Senior Project Manager (Contract) Aug 2012 - Nov 2013

2750 Prosperity Avenue Fairfax, VA 22031 703-***-****

Proposed and implemented legacy information systems upgrade projects which involved updating multiple systems throughout the Department of Transportation. Oversaw asset deployment functionality ensuring smooth transition of Cisco network inventory, aggregation, and auditing and database part catalog utilizing CRM Dynamics.

Managed projects which converted databases of various configurations and sizes from obsolete legacy IBM JCL 3270 mainframe systems to ACCESS, Oracle, and Outlook thin client environments. All projects completed ahead of schedule and met or were below budget estimates. Many projects achieving a 50% or more life cycle cost savings over previous environments.

MidCom Corp / Boeing Senior Project Manager (Contract) Mar 2012 - Jun 2012

3995 East La Palma Avenue Anaheim, CA 92807 641-***-****

Designed and implemented multiple training update projects which transferred over three hundred legacy out of date training courses to new training courseware subcontractors throughout the Puget Sound area. I also served as primary interface for requests and responses to vendor requirements, inquiries and concerns. These projects utilized agile and were comprised of various types and sizes ranging from manufacturing to internet, website and programming courseware.

Seattle City University Full Time Student Sept 2010 - Mar 2012

521 Wall Street Seattle, WA 98121 888-***-****

Attended Seattle City University completing a Bachelor of Science Degree in Information Technology with specialties in Systems Development and Management Program Planning. My grades placed me on the Dean’s List all four consecutive semesters achieving a Grade Point Average of 3.6 while completing the four year degree in an eighteen month period.

Boeing Senior Project / Program Manager Oct 1986 - Aug 2010

100 North Riverside Chicago, Illinois 60606 312-***-****

During my tenure I provided design, development, implementation, upgrade and maintenance of advanced software, hardware development and microprocessor development laboratories for government programs utilizing agile and scrum methodologies. Assessed and evaluated a variety of legacy hardware and software information systems spanning all tiers to determine suitability of platforms for the development and delivery of advanced computing applications development.

Managed collaborator relationships, expectations and requirements on a regular basis and effectively deal with partner-specific and sometimes conflicting priorities and issues like localization, international laws/regulations and contractual obligations.

Performed project technical reviews and mentored staff in the implementation of major systems changes utilizing the PMO process much the same as OCIO process. Planned and implemented global management telecommunications systems architecture utilizing program management best practices. Rebuilt / upgraded obsolete SUP2 modules with current operating code, updated configuration and memory.

Restored and or upgraded Cisco hardware using telnet and other application tools for local and remote configuration and troubleshooting resulting in time and cost savings. Managed daily support functions of both Microsoft and Cisco client application across mobile web and desktop platforms. Tested all upgrades, configurations, storage and deployments for correctness and integration compliance. Developed and maintained visibility systems in support of this architecture utilizing CRM Dynamics. Developed and implemented disaster recovery plans for all environments brought online.

Senior project manager for the Future Combat Systems Program which was the Army's 2016 weapons systems upgrade that designed and developed new UAV and UGV technologies. On this program I reported to Dennis Muilenburg who is now CEO of the Boeing Company.

Other Boeing government program accomplishments included being project manager for Minuteman, Peacekeeper, PeaceShield, Wedgetail, Rail Garrison, Hard Mobile Launcher programs and the E3 Sentry Airborne and Control Systems for the United States, Japan and Australian programs. There I reported to Alan Mulally who eventually became CEO of the Ford Motor Company and led this company out of troubled times to become the world leader it is today.

All of the previously noted programs had classified requirements, were technologically advanced and managed / developed at various high levels of security.

EDUCATION /CERTIFICATIONS

Seattle City University Seattle, WA 2012 Bachelors of Science Information Technology

Stanford University Stanford, CA 2005 Advanced Masters Project Mgmt. Certification

PMP Certification 2003-2019 PMI Institute

Six Sigma Black Belt / Lean+ Certified 2007 The Boeing Company

Accelerated Improvement Workshop Leader 2008 The Boeing Company

Scrum /.Agile / Boeing Leadership Certified 2009 The Boeing Company

MCSE Certified Microsoft Corporation

HIPPA / VA Privacy and Information Security Veterans Administration Hospital

ISO Certification ByLight Corporation

Toastmaster Toastmasters International

KEY SKILLS

Portfolio Management Methodologies

SDLC

Business Case Development

Agile

Macroscope

SCRUM

Project Framework

Customer Reviews

Issue Escalation

Negotiation / Resolution

Client / Vendor Relations

Forecasting

Risk Analysis

Cost Mitigation

Information Technology Integration

Systems Upgrade and Migration

Requirements Gathering

Internal / External Audit

Program Launch/Closure

Lean Business Process Documentation

Data Mapping and Quality Assurance

Broadband Technologies

Customer Relationship

Systems Operations Management

Data Networking

Mobile Communications

Internet / Protocols

UX Design

Cross-Platform Systems Compatibility and Confirmation

Systems Implementation, Development and Maintenance

Documentation Verification of Business Case Use

Virtual and International Project Management

Purchasing, Procurement and Resource Management

Classified / Unclassified Software and Hardware Systems Design

Utilization of Historical and Forecast data to perform Variance Analysis and Risk Analysis / Review thus insuring a continuous Return on Investment

Technical Skills

MS Project

MS SharePoint

MS Excel (Pivot Tables)

Access

Mac OS

Emacspeak

AutoCAD

Photoshop

Adobe Illustrator

Dynamics CRM

Lync / Unix

OneNote

AWS

OPP

MySQL

Open Plan View

Primavera / P3e

Open Source Software

SDLC

ITIL

ITSM

EMC

ALM Tools

.NET Development

Dynamic CRM

Network Design / Security

VOIP

Data Emcryption / Decryption

Cloud Technologies

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