JA-CHAUNTE’ JONES 647-***-****

** *********** ***** ***********, **. Email:acy7qh@r.postjobfree.com

OBJECTIVE:

To secure a position with a well-established organization where in time I can grow and contribute towards the company’s goals ensuring high performance standards .

SUMMARY OF SKILLS:

• Three years hands on experience within the customer service field

• Ensured and developed good customer relationships with customers and colleagues by answering any questions or concerns

• Demonstrated team player who is flexible and one who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects

• Enthusiastic dependable individual eager to meet challenges and quickly assimilate to new concepts

WORK HISTORY:

Toronto Youth Job Corps Present- July 2015

Trainee on a supervised Paint Site

Prepared, cleaned and painted a co-op housing complex

Painted hallways, door frames and community rooms

Worked well independently and collaboratively with others

Participated in life skill sessions pertaining to employability topics

Eggsmart 2014

Server

• Greeted, welcomed and took orders from patrons for food or beverages

• Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.

• Checked with customers to ensure that they are enjoying their meals and took action to correct any problems.

• Collected payments from customers.

• Prepared checks that itemize and total meal costs and sales taxes.

Forever 21 2014

Sales Associate

• Welcomed and greeted customers in a courteous and professional manner

• Handled the tasks of offering outstanding customer service by extending help in locating required goods

• Performed responsibilities of organizing and maintaining the floor in a first-rate visual presentation

• Handled the tasks of offering new arrivals and bags to the customers

JA-CHAUNTE’ JONES 647-***-****

WORK HISTORY (Continued)

R&J Concepts 2008-2009

Customer Service Representative

• Contacted customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.

• Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Checked to ensure that appropriate changes were made to resolve customers' problems.

Sincerely “P” Hair Salon 2006-2007

Hair Styling Assistant

• Performed haircuts, wash, blow dry and give a stylish look

• Updated customers on current beauty products and items

• Maintained and manage inventory of products and items

• Performed salon assistant duties to assist hair stylists and cosmetologists

EDUCATION & TRAINING:

SCAS Adult School 2014

Everest College

First Aid & CPR Certification 2014

REFERENCES AVAILABLE UPON REQUEST

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