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Customer Service Administrative Assistant

Location:
Bismarck, ND
Salary:
negotiable
Posted:
March 09, 2017

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Resume:

Carline Lubin

**** *. ******** ****** #***

Bismarck, ND 58501

(701) 319 - 8782

acy7pt@r.postjobfree.com

Objective: An Office Assistant/Guess service representative with mid to large size corporation where resourcefulness, excellent computer skills and ability to prioritize will be valued.

Summary of Qualifications:

Fifteen years sucessful experience and diverse training as an administrative assistant. Motivate and enthusiastic about developing good relations with clients. Voluntarily assumed responsibilities during downtime/staff vacancies/absentees. Sensitively handled confidential matters. Effective communicator - polished telephone etiquettes, interpersonal skills, energetic, patient, self-starter, and great team player.

Relevant Experience

Administrative Assistant

Assisted with the Administration division in highly confidential support role including administrative/Office Service, Printing, mail, Human Resources and Purchasing Support, Office Supervision and support activities for the Administrative Services. Coordinated and scheduled all outgoing and incoming correspondence for company's auctions sales and Liquidations. Researched and generated Dun and Bradstreet/DMV reports. Maintained and assisted with human resources functions, such as employee time and benefits issues, displinary matters and performance appraisal. Manged calendar and scheduled weekly appointments and meetings. Recorded weekly minutes and transcribed notes. Coordinated and scheduled training course for the new hires.

Customer Serive/Relations

Generated customer database spreasheets ensuring accurate service delivery. Handled new orders, cashier, handled money, solved complaints for customers and kept track of inventory, using excel spreadsheets. Ensured that over 1000 customer orders are properly logged and delivered to the Sales Department. Telnet and researched for circuit spares information in order to desing new built for the Network Engineering. Contacted vendors to obtained quotations price on items, handled all aspects of orders taking and processing. Worked closely with diverse banks to process and investigate customers with checks for authorization, approved, overdraft and fraudulant. Provided and maintained custome data/log information.

Lead assistant to the Treasurer Department/Director of Administration. Handled accounts payable, accounts receivable, billings and payroll for over 3000 employees. Handled customer service inquiries, complaints, handled new orders, cancellation of oders.

Nursing

thirteen years in the Nursing field. Work under the supervision of the Assistant Director of Nursing and/or Director of Nursing close with the Registrate Nurse to assist in performing various resident/clents care activities in caring for the personal needs and comfort of the clients. Report problems, concerns, and information to the appropriate party in a timely manner. Assist with activities of daily living of the clients include bathing, grooming feeding, ambulating. Have knowledge of individual clients care plans and follow that care plan. Maintain work operations by following policies and procedure. Documents actions by completing forms, reports, logs and records. Assist with admission, transfer, and discharge of clients. Follow precautions for clients in isolation. Assist visitors, families and others as needed. Strongly believe in team play. Provide excellent comfort care to the hospice clients up to the last minutes.

Employment History:

2001-2003 Network Engineering Coordinator for Cable Vision/Lightpath;

1989- 2003 Executive Assistant State of New York Insurance Department

1988-1989 Administrative Assistant Fireman Funds Insurance Company.

Proficient: Microsoft Word, Excel, PowerPonts, Outlook, MS access, AS/400 system, Visio 2000, Metasolf/TBS, cashier, calculator, shortand, customer service representative, typing 50-60WPm, Epic, McKessoin, Core Moduel/Operating system certified.

Education: As Degree in Business Administration/Secretary Science; Graduate Nurse/LPN, certified Phlebatomy, Certified Nursing Assistant, CPR.

References available upon request



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