Test Cases Human Resources

ANIRBAN DAS

Ph No: 647-***-****

acy7p9@r.postjobfree.com

Professional Summary

Over Ten years of technical expertise as a QA tester in various industries/domains with a comprehensive hands-on testing experience in Software development life cycle process that includes Analysis, Design, Development, Testing and Implementation.

Summary:

Expertise with Banking & Financial, Telecommunication, Insurance domains and efficient with Human Resources Management and Inventory Management.

Experienced with using ALM, Load Runner, Quick Test Professional, QTP, Rational Suite of Automated Products

Familiar with working with Developers, Project Managers, Quality Assurance Managers and Release Managers.

Take ownership of a product from concept through implementation, preparing High and Low level design documents

Hands on experience in entire development life cycle of software applications, both offshore and onsite - Coordination of Project Meetings, Status Scheduling meeting from Requirements stage to Deployment stage and final Ready-to-Shipping of the product

Proficient with code Reviews, Integration of the Systems, Test Cases (Unit, Black Box, White Box, Grey box), Bug Fixing and Enhancements, very conversant with ISO, 6 Sigma and CMM Levels

Adept in with JAVA, J2EE (JMS, JNDI, JDBC, EJB, RMI, Servlets, JSP, SOAP, WSDL, XML, XSLT, and databases like Oracle 8i, SQL Server 2000.

Well defined understanding of project requirements through customer interaction, preparation of Functional Specifications, Data modeling, and project design.

Prepared in writing and executing test cases based on the requirement document.

In depth knowledge of Analyzing Business Spec, Designing Test Plans, Test Cases, Test Scripts and Test Procedures.

Detailed in performing Regression, User Interface, Functional, Integration test using automated tools.

Managed in development functional Section and plans for Business and Technical Speculations.

Efficient in Testing methodologies and practices.

Excellent in communication and analytical skills and a demonstrated ability to handle multiple tasks as well as work independently or in a team.

Education:

M.S.in Computer Engineering

Kharkiv state University

Technical Skills:

Languages

C, C++ and core Java

Databases

Oracle, SQL-Server2000, 2005 and MS-Access.

Front End Tools

Visual Basic and D2K.

Automated Tools

UFT, QTP, Load Runner, Rational Robot, Test Manager, QA Run, Test Partner,

Scripting Languages

HTML, XML, VB Script, TSL and SQA Basic

Reporting Tools

ALM, Clear Quest, Bug Zilla, QA Partner

Internet/ Distributed Technologies

Web services, SOAP, WSDL

Messaging

IBM MQ series

Tools and Utilities

Eclipse, Edit+, XML Spy, VSS, Toad.

Other Tools

MS Project, MS-Word, MS Excel, MS-PowerPoint, VSS, PVCS, Crystal Reports.

Professional Experience:

Ministry of Government & Consumer Services (MGCS)

Dec 2016- Till Now

Application System Tester.

The OPS has a PeopleSoft HCM application that is a large part of its ERP footprint. A significant part of the HR/Payroll functionality is delivered through this system. The OPS has 65,000 employees that it pays bi-weekly. It also has eight unions of varying size that represent a significant portion of its population base. The WIN renewal project focuses on the update of PeopleSoft HCM upgrade from v9.0 to v9.2.

Duties / Responsibilities:

Within the Cluster, which provides IT services in support of the mission critical OPS Human Resources, including quality assurance and business support for changes/upgrades to the WIN systems.

Project leading the planning and implementation of the Integration and Regression Phase of the systems development lifecycle for the testing of all changes to the OPS Human Resources, payroll and related systems and processes; including preparing project plans, determining and developing technical requirements, resources estimates, determining schedules, monitoring activities, providing status reports and project control.

Project leading strategies and enhanced usage of test automation tools including defining technical requirements for test automation tools, designing test automation techniques and identifying/resolving defects in test automation setup.

Providing specialized technical and business expertise and advice on all aspects of application testing and its relevance to the human resources and payroll businesses to operations staff, business analysts, system designers and developers to ensure product stability and quality in the area of WIN and ensure related applications systems requirements are met. Identifying, defining and designing all test scripts and test cases and expected results.

Coordinating and working with external service providers responsible for conducting testing projects for applications that support EHRSB's, and client ministry human resources, payroll and related business systems and process including interface with other system and change management projects including providing leadership and direction on ministry methodologies and information regarding the latest version of internal systems.

Determining quality of application changes and providing expertise and direction on findings to systems analysts and programmers before implementation and ensuring deadlines are met.

Presenting test results findings to project owners (e.g. business leads, systems analysts) responsible for defining the business requirements and systems designs.

Conducting the research and analysis of innovative opportunities, applications and process improvements related to the testing of human resources information systems and making recommendations to the Manager for the design, development and implementation of new, enhanced, or customized application testing tools and methods to optimize client's systems, programs and services. Determining and developing technical methods, practices, techniques and tools for use in systems testing.

As a member of the Testing Services team, participates in team decision-making processes including project estimates, deadlines, and standards development related to testing processes.

Environment: Windows, Oracle – PeopleSoft (ERP).

Bank of Montreal, Toronto May 2013 – Sep 2016

Sr. QA Test Analyst

CIPG is an application in BMO, which enables BMO to receive process and transmit very large volume of files (150K/Daily), containing highly sensitive & secured financial data. CIPG has thousands of major customers and supporting 250 variations of files. CIPG processes, transform, routes the sensitive data files according to the EDI specification standards and customer requirements. GXS used as B2B component within CIPG for routing.

Responsibilities:

Conducted Project Team Meetings with Business Analysts for visibility of the total Functionality of the Application.

Review Business specifications documents and attended Change Request meetings to document changes and implemented procedures to test changes.

Address the issues in portal of Customer Information Payment Gateway

Present Production Subscription function process to BMO Line of Business

Coordinate with infrastructure team effectively and investigate the defects during testing and worked with business analyst to address billing inconsistencies.

Found hidden defect which helped to prevent impact on customer’s business process flow; Raise, track tickets and design test case plans via Clear quest and HP ALM.

Responsible for functional test, End to End testing for complex system interfaces and business process flows, regression test, Unit test in SIT cycle.

Reloaded and designed the test steps needed in ALM to formed the scenarios so that developers may reproduce and isolate the cause of defects.

Checked the reformed bugs by testing the application both manually and executing the scripts and made entries for adjusting the status of the defects using ALM.

Performed Regression Testing of the targeted test cases to confirm that the defect has been fully resolved when defect corrections are delivered in a build.

Contributed ideas for sufficient coverage of testing to improve the security of data.

Write SQL and do the Maintenance for remote file setup, delivery IP and transmission mode

Summarize each release and patch defects report from Production

Worked on various sprint cycles, as part of the agile software development process, involved in daily scrum stand ups, in order to communicate and discuss the daily updates. Accountable for providing feedback on release retrospectives after every release.

Exported the defined defects using ALM while performing manual testing for each enhancement feature.

Coordinate with QA and Mock team to complete updating transmission in our portal

Mentored new team members and guided execution of test strategy and plans.

Environment: ALM, Load Runner, Java Script, VB Script, PL/SQL, MQ-Series, SQL Server, DB2, UNIX.

Manulife Financial, Waterloo January 2012 – April 2013

QA Test Analyst

This project is built on to assist the Insurance agents in handling Automobile Insurance policies for both Personal and Commercial. It designed to drafting the correct quote for customers, based on the information provided. It calculates the premium amount based on the required coverage, previous claim history, location and SDIP (Safe Driver Insurance Plan)

Responsibilities:

Engaged in testing both tethered and UN-tethered versions of the application.

Involved for writing regression scripts which would go through all the screens of the application and fill data into the fields, taking from related text files designed for each state.

Responsible for updating files whenever some new objects are being included to the workbench

Wrote test Scripts to Automated the testing process of the Web application using QTP.

Assigned for writing a regression script which would pick the premium of each vehicle in each province and generates a text file dynamically in a specific format for each province in QTP.

Dedicated to sanity test every new build of the application (CAW).

Responsible for installing the new build in the lab, set the environment and notified if there are any configuration issue, run the regressions scripts and check the results and performance and report the errors to Quality Center.

Involved in black box testing, regression testing, functional testing and integration testing.

Documented and executed test cases against the functional instructions.

Conduction of Test Log after Execution of Tests in Quality Center

Applied QTP to performed as a Test Automation

Modified QTP scripts to complete Analog and Context Sensitive recording

Developed User Defined Functions in VB Script for QTP

Implemented the test cases and test process with projected time frames.

Performed in Cross Browser, Configuration, Black Box and User Acceptance testing.

Environment: QTP, Load Runner, Quality Center. Windows NT, Novel, C++, UNIX and Java

TELUS Mobility, Toronto Sep 2009 – Dec 2011

Sr. QA Tester

TELUS vision covers web services management framework that supply security, integrity solutions and common business services for ordering, billing, service assurance and product activation. IT Workbench provides an ever-growing suite of TELUS common enterprise services and related development tools and resources for reuse by telus software developers.

Responsibilities:

Analyzed software and business requirements documents to get a better understanding of the application from both technical and business perspectives.

Designed, developed and executed test plans, test cases and test procedures based on the functional requirements

Accountable for writing test plans and test cases using Rational test manager.

Reporting all the testing activities using Rational test manager.

Communicated with various end user teams during beta testing to gather feedback on application usability.

Worked closely with UI designers to incorporate these into later version of releases.

Documented all defects to ensure application software functionality for present and future builds in Rational Clear Quest

Executed all Functional, Regression, Back end Testing using Rational Robot

Prepared the test scenarios and generated test scripts for the application under test using Rational Robot for Regression testing.

Gathered test data for positive and negative testing which used in Data Driven Testing.

Completed regression testing on various builds of the application and reported the defects to the developers using a customized EXCEL spreadsheet(Requirement Traceability Metrics) utility for the bug reporting and tracking

Testing functionality, integration, and stress testing on end-user and web based application.

Accomplished data integrity testing by executing SQL statements in Rational Robot.

Worked thoroughly on back-end testing as well in order to validate data.

Completed boundary testing using Rational Robot as well as data validation to certain record retrieval and search engine tests.

Captured, reports and managed bugs using Rational clear Quest.

Environment: Rational Robot, Rational Test Manager, UML, and Rational clear quest Windows NT, SQA Basic, Java Script.

National Bank of Canada, Toronto Feb 2008 – Aug 2009

QA Analyst

The 'Account Link' enables the customers to access their Bank account by online. Using the 'Customer No.' and 'PIN', their Checking, Saving and Money Market accounts can be accessed.

Responsibilities:

Wrote Test Plans, Test Cases after reviewing business and Functional requirements.

Developed automation scripts using QTP for Functional Testing and Regressing testing on different improvement

Entered Database Checkpoints in QTP to check the database tables after particular financial transactions.

Actively Participated in User Acceptance Testing (UAT) and recorded end user feedback, informed to QA Manager in the form of Change requests (CR's)

Wrote Vuser Scripts using Load Runner for conducting Performance Testing on the application

Run Load and Reliability Testing to recognize and report performance bottlenecks in Load Runner

Automated Test scripts, inserted Verification/Check points to validate the test cases. drafted Synchronization points to handle timing issues in QTP

Executed System Testing to test the overall performance of the system after integrating all the parts of modules

Notified bugs using ALM, verified fixes and closed bugs

Environment: QTP, Load Runner, ALM, Windows 2000/NT, Java, Java Script, XML, Oracle, VB, ASP, Netscape and Internet Explorer

Genesys, Markham, ON January 2007 – Jan 2008

Quality Test Analyst

Genesys IVR Transformation is voice recognition IVR system. The front-end is developed using Voice @ Work and Vonetix functions are used to access the data stored in the XML file format on a separate Vonetix server. This system handles both voice and touch tone responses, the identical feature of this system is, if the caller has difficulties with speaking the responses and is responding with touch tone, then the system will demote to DTMF mode and start prompting the caller for touch tone responses. This system provides the callers with the information about their Health Insurance policies. Callers can check on their Claim State, Coverage and Benefits (Eligibility) policies, Request an Insurance card ID, changing a Primary Care Doctor (PCP) or Dentist (PCD), Flexible Spending Account, Contact Information and Request the Documents (like Directories or Claim Forms) over the telephone. When the caller says “I want to speak with an Agent” or touch key pad “0” or is having trouble with the system’s recognition to understanding, this application is developed intelligent enough to route the call to the designated customer service representative based on the actions of the caller.

Responsibilities:

Analyzed the requirements and Scope of the Product Test Team for implementing the Test Strategies and Approach under production-like environment.

Attended in walkthroughs and meetings in relation to each release version.

Engaged in writing Test Plans for IVR System based on business specification, and flow diagrams used (Visio).

Involved in test scripts for system, regression and prepared production check out put scripts.

Communicated with stake holders, developers, flow charts, menu prompts, dialogs modules and provided some ideas to resolve technical issues.

Actively engaged in documentation of testing, test summary results and defects summary report.

Accountable for signing off the modules Contact Information, Front-End & Back-End for ID card, PCP & PCD.

Accomplished sanity, integration, functional, system, boundary, regression, and end-to-end testing.

Defects were documented in Clear Quest. Discussed defects and issues in triage meeting.

Followed the Testing Processes and coordinated with other team members for testing result (exit criteria) on schedule.

Documented the identified defects in IBM- Clear Quest while performing manual testing for enhancement of each feature.

Directly interacted with the development team to resolve defect problems and provide technical content for product documentation.

Contributed own knowledge for preparing documents at all phases of testing.

Actively participated in project meeting to share distinguish between bugs and enhancements.

Environment: Clear Quest, Windows NT/2000/XP, Conversant Unix (Avaya), Voice @Work, Vonetix, Speech Works, Speechify TTS, XML, EJB, VSAM, CICS, Visio and KANA 7.0.

Community Bank System Inc. (CBSI), New York, USA July 2005 – Dec 2006

QA Tester

Lending Automation Processing System (LAPS) is a totally integrated end to end software product that will automate the entire loan process of CBSI. LAPS automate both retail and commercial loan. LAPS do collect personal, financial details of every applicant and prepare the risk profile based on Pre-defined risk parameters. With LAPS, any number of retail and corporate loan products can be drafted and shared to all/ select branches across the country over the system. All the branch needs is an Internet connection and access rights to enter LAPS. Loans can be processed within time frame using LAPS.

Responsibilities:

Reviewed with the Business Requirements document with the design and architecture team to understand the architecture and functionality of the application.

Engaged in application designing, Development, Testing and Implementation.

Understanding design documentation requirements and business scenarios.

In touch with Business Analysts for requirements.

Drafted Automated & Manual Test Plans and Test Cases using QTP.

Wrote Test Plan and Test Cases in ALM and Defect tracking done through ALM.

Duly Executed Test Cases of managing Records and Record services driven by Document Content Management.

Carried GUI automated testing, Functional, UAT using QTP.

Performed Regression testing for the subsequent versions of the application using QTP.

Applied Data Driven testing using parameterization in QTP to test AUT with different sets of data.

Composed User defined functions and Compile modules in QTP.

Acted in Black box, Integration, Regression and System testing.

Environment: Oracle 8i, C++, JSP, XML, QTP, ALM, SQL SERVER, MS-EXCEL, MS-WORD, and Windows

Contact this candidate