SHERRILL MC DOUGLE

*** *. ****** ******

Carlsbad, NM 88220

Mobile: 601-***-****

acy7lb@r.postjobfree.com

SUMMARY

Human Resources Assistant with experience in business operations, recruiting, and technical support, looking to leverage my diverse skills in a challenging work environment. I possess over 15 years of telecommunication experience with Fortune 500 companies, government with a DOD clearance, and military organizations, excellence in customer service, extensive knowledge of competitors and industry trends, exceptional attributes demonstrating high energy and professionalism, proficient in Microsoft Excel, PowerPoint, Word, and StaffSuite, a team player who works efficiently and well with others and exceeds company expectations.

EDUCATION

Rutledge College – Fayetteville, NC

Associate Degree – Business Admin/Accounting

Magna cum Laude

Fayetteville State University – Fayetteville, NC

Bachelor’s Degree – Business Administration

EMPLOYMENT EXPERIENCE

03/2014–02/2017

ITSQuest Staffing – Carlsbad, NM

Employment Consultant/Recruiter

Full cycle recruiting which includes identifying, prescreen, and submitting qualified candidates, prepare office correspondence, assemble and maintain office files, answer and direct calls and assist candidates seeking employment.

Greet visitors and clients, enter reports upload candidate and client data in StaffSuite, process weekly payroll and other reports, upload candidate data, distribute mail, pull statistical reports, assist with daily business operations and serve as the first point of contact for employees.

Prepare documents using Microsoft Word, answer general benefit questions, complete Drug & Alcohol test and safety training for all employees, complete background checks, which include Motor Vehicle Reports and complete other duties as assigned.

10/1998–07/2008

Verizon Business – Cary, NC

Technical Support Technician

Assisted clients and customers, provided technical support and served as the liaison to identify, troubleshoot and resolve issues, conducted routine data testing and call searches using diagnostic tools, opened service inquires and referred to onsite support technicians and supplied timely and accurate feedback using ETMS ticketed systems to report incidents.

REFERENCES UPON REQUEST