Customer Service Team Leader

MR SUBASH SHARMA

** **** *******, **********, ********, ub83

Contact: 020********:Mobile07930522345Email: ******.******@*******.***.

PERSONAL STATEMENT: I am self motivated individual with almost 8 years of Security experience. I have good communication skills and I am able to communicate effectively with individuals at all levels. I consider myself to be a good team leader and remain extremely professional at all times. My strengths include outstanding customer service, the ability to multitask and prioritize my work. I always use my initiative where possible, a good organiser, responsible and trustworthy.

EDUCATION & QUALIFICATIONS

O Levels: English, Maths, Physics, H.science, History

City and Guilds in Radio and TV Servicing.

ONC in electrical and mech engineering.

H.N.C in electrical and mech engineering

Design and Build Diploma in Wlectrical/Mech eng.

NVQ in security and conflict management.

First Aid Trained.

Fire Marshall.

Proficient in Microsoft Office

SIA licence/EVAC trained.

WORK EXPERIENCE:

Vision Security- Northampton March 2008- May 2011

JOB TITLE-Security Officer (Team Leader)

As a team leader responsible for maintaining and developing the relationship with customers.

Working with highly professional and motivated team.

Much time spent on ensuring service standards are achieved to client’s requirements.

To ensure that all incidents and occurrences whether criminal, accidental, negligent are quickly dealt with and required documentation completed

Dealing with health and safety issues, induction and work permits.

Post room duties.

Car parking.

Advance Security Hillingdon Uxbridge.(cord ant Security) May 2011-May 2016

Job: Same as above.

V.S.G Security

JOB TITLE –Security Officer May 2016-Present

References available on request.

Hobbies: Music, playing and watching cricket.

Full clean driving licence

I have run my own retail business for seventeen years.

I have run a laundrette business for three years.

I have worked as I computer field service engineer for 10 years

I have run my own Retail business for 17 years, and for 10 years I have worked as a computer field service engineer. For three years I have run my own laundrette business.

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