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Customer Service Engineer

Location:
San Jose, CA
Posted:
March 10, 2017

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Resume:

DUY THANH NGUYEN

**** ****** ****. ***** # **

SAN JOSE, CA 95111

Cell: 408-***-****

Email: acy76z@r.postjobfree.com

acy76z@r.postjobfree.com

OBJECTIVE: Seeking a challenging position as a Manufacturing Technician, Test, Mechanical, SMD, and Cable harness, Soldering and Re-work Assembly jobs.

Summary:

Over twenty years of experience in the electronic development environment as an engineering lab technician including: SMD soldering, Re-ball BGA, testing and debug of engineering prototype. Excellent soldering, cables harness, organizational and detail oriented skills with teamwork and quick learning.

Supports production/new production introduction activity by serving as a member and/or materials resource on product development teams.

Work with Production Control and Finance to ensure payments are not impacting supply of key production materials.

Reference to CMs, Sheet metal shop, and Machine Shop at Bay Area.

Able to read and interpreting blueprints material for a PC boards.

Understand what types of components, such as active or passive. Learning fast, do the best and responsibility and work hard time.

Inventory control and material handler warehouse experience. Receiving and shipping leader.

Works well as a strong team member as well independently.

Effective organizational skills.

Microsoft Office 365, Work, Excel. Arena, Agile PLM

U.S. Citizen.

WORK EXPERIENCE:

ADAPTRUM, INC.

Manufacturing Technician Nov, 2015-Present

Supports the needs of engineering in development and transition of new products from engineering into manufacturing.

Provides engineering support to manufacturing including PCB redesigns and schematic changes, line downs.

Reviews new product designs for maneuverability, Design for manufacturing, test, etc.

Transfer product from design development to production.

AURORA NETWORKS-PACE AMERICAS July, 2015-Nov, 2015

Sr. Lab Administrator.

Support Engineer for prototyping of PCBs and Products.

Track Prototype Units and Equipment in Lab.

Organized and Manage Lab and Prototype build.

Optic cables architecture Aurora/Pace.

PUBLIC WIRELESS, INC.

Manufacturing Technician, Aug, 2010-Apr, 2015

Support Manager, Engineer of Prototype, PCBs, and projects.

Reviews and approves purchase requisitions.

Analyzes and selects suppliers, issues purchase orders; follows up and expedites as necessary.

Experience Set up, leader in production line manufacturing.

Functional test, programmer LTE, 3G, MAX on unit and PC boards.

Debugs PCB. Find pitch components: PBGA, PLCC, QA /QC. Build test fixture for signal test

Assisted team with first phase to final phase of prototype boards build.

Build BOX base station Network, Antenna and build cable harness SMA, RF…

Support Manager Procurements, Order parts, Organize, control Inventory room, warehouse,

Inventory management experience on MRB, GP and Arena.

BIOPTIGEN, Inc. (North Carolina)

Contractor services PCB

PCB Assembly, Cable RF, Flat Cables, Outlet power strip. Nov, 2013- Dec, 2014

Work on the BOMs to build prototyping projects.

Built Box power supply, Network Chassis.

PUREWAVE NETWORK, Inc.

Technical Assembly Nov, 2009 – 2010

Testing and Rework prototype.

Follow MPI built box base station Network.

Built cables assembly and working Engineer for debug.

RELIANCE TECHNICAL SERVICES, Inc.

Production Supervisor

Staffs control stockroom/Shipping & Receiving. Sep, 1994 - 2010

Supervisor/leadership in production line manufacturing and team work. Teach employee to learning how to improve skills.

Reading and interpreting blueprints materials

Built and tested, PCB assembly (SMD, BGA, PTH……)

Worked on operated SMD line

Rework and replaced IC’s, BGA on PCB

Add jumper wires and cables on PCB and unit system.

Test and burning Test- Prototype, pre-production and production boards for LOCKHED MARTIN, HEWLETT PACKARD, SEGA, PROXIM, INVIDIA, WIREBAND Computers, etc…….

Follow safety policies, procedures and codes to meet ISO- 9002

Create shipping at FedEx, UPS, DHL …. Local, International.

TOPLINE ELECTRONIC, Inc Mar, 1996 – 1998

Touch-up rework SMD

Responsible for QC, QA and Final QA

Testing

TECHNICAL SKILLS:

Extensive working knowledge also includes:

Surface Mount Technology (SMT)

Printed Circuit Board Assembly (PCBA)

New Product Introduction (NPI)

Returns Material Authorization (RMA)

Electro-Mechanical / System Assembly

Final Packaging / Quality Inspection

Test Operations / Repair Services

Order Fulfillment / Refurbishment

Production Planning / Project Management

Customer Service / Technical Support

Continuous Process Improvement

People Development / Resource Allocation

Siemens SMT, Panasonic SMT

Familiar with microscopes Touch up.

Built box of base station Network and Laptop or systems.

Summit X-Ray BGA and Sierra Summit 1000 Re-work BGA

Knowledge of Window XP, Office 365, Microsoft Word and Excel…..

EDUCATION:

DE ANZA City College, CA

ESL

Majoring in Electronics

FREMONT UNION HIGH SCHOOL

Electronics Technology

Electronic Technician Program.

REFERENCE: Available.



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