DAVID ROSS RESUME OF QUALIFICATIONS

P.O. Box ****71 Cell - 404-***-****

Atlanta, GA 31119 acy75t@r.postjobfree.com

PROFILE:

• Twenty-one+ years of successful management and leadership experience

• Ten + years in Field Service, Software Implementation & Training

• Excellent Communication, Customer Service, Logistical and Organizational skills

• Proficient in functioning in a highly demanding environment

• Adaptable to new Technology Tools – Peoplesoft Financials – PO Modules & Microsoft Word, Excel, Access, MS Project & Sharepoint

• Software Programming – C+, JAVA, VB, SQL, Epic, H7, McKesson HR, Crystal Reports

• Electro-mechanical Installation, Testing, Support of McKesson Carousel & Pharmaceutical Dispensing Machines

• Genuine love of travel

EXPERIENCE:

Feb. 2015- Area Temps – Cleveland, Parma, Mayfield Hts, Lakewood OH Present Implementations / Field Service / Network Engineer Travel to selected sites to perform Field Service on Computers, Servers, and Dispensing Machines

Sept. 2014- Sedona Group – State Farm AREOTEK 40 Project – Moline, IL Nov. 2014 IT Field Service Engineer

Responsible for IBM AEROTEK 40 Project – Laptops, Printers, Fax Machines in 40 State Farm Insurance Offices throughout Atlanta, Train Agents on Software

• Coordinate the pre-implementation work with the Project Manager, database administrator, and IT contact to ensure readiness for the install.

• Call Clients to schedule install prior to arrival

• Obtain Sign-offs once IT Equipment is installed & conformation is received from Central Office.

• Box up old equipment for shipment back

• Document Installation – Personalize Documents for each of 40 Installed Offices

• Train Agents on use & scope of New Equipment

Sept. 2008- McKesson, INC., Pittsburgh, PA

March 2013 Implementations & Field Service Engineer / PM – Logistics & Procurement Responsible for Installing AcuDose Cabinets, NarcStation, DataStation, Connect-Rx Back Bone Servers, ADM Consoles & Agents, Training Nursing Staff

• Coordinate the pre-implementation work with the Project Manager, database administrator, and IT contact to ensure readiness for the install.

• Proficient use of Peoplesoft, Microsoft Excel & Access Database software

• Proficient use of Crystal Reports & SQL

• 3+ years Procurement services for Piedmont Hospitals – Main & North Georgia

• 2+ years Procurement services for Augusta Regional Hospitals & Niagara Health Systems

• Assemble AcuDose equipment while onsite.

• Install AcuDose software, Antivirus, ADM

• Train designated employees to use the software and ensure that the site is operational.

• Field Service Duties – Replace pockets, swap drawers, install drawer slides, new C

• Certified AcuDose, NARC Station, Data Station, Connect-Rx Backbone, Med Carousel Installer

• Averaged 60 installations annually, resulting in 90% travel. DAVID ROSS - RESUME OF QUALIFICATIONS Page Two

Feb, 2005 - WINWARE, INC., Marietta, GA

May, 2008 Implementation Engineer Level II – Project Management & Logistics Responsible for coordinating installations for this manufacturer of software and hardware vending solutions to manage company tool cribs.

• Coordinate the pre-implementation work with the customer’s project coordinator, database administrator, and IT contact to ensure readiness for the install.

• Proficient use of Microsoft Excel & Access Database, Crystal Reports, SQL

• 2+ years IT Procurement for US Army & Air Force Projects

• Work with the customer to build the database for the software, which contains all the employees, suppliers and items for the tool crib.

• Set up all hardware, PCs and software at the customer site and make sure that everything works correctly. Train designated employees to use the software and vending machines and ensure that the site is operational.

• Averaged 40 installations annually, resulting in 68% travel. Oct, 1998 – CYNTERGY CORPORATION – Phoenix, AZ & Detroit, MI Feb, 2005 Field Representative – Installation & Training Excelled quickly in training & installations for global consulting corporation.

• Coordinated Installation & Training at Cendant Property Hotels

• Highest scoring graduate of HSS training class

• Qualified to be Lead Trainer after only one shadow

• Only trainer in the 1999 season whose properties did not need revisits.

• Consistently chosen for major accounts projects

1982 – 1986 US ARMY MEDICAL CORPS (E-5, Honorable Discharge) Ambulance Section Assistant

• Coordinated training program with Range Control, for National Guard and Reserve troops for weekend training.

• Supervised staff of 16, including coordinating scheduling

• Medical skills instructor to hospital staff for Skills Test.

• Awards: Expert Field Medial Badge; Airborne Jump Wings, 1984; Special Forces Tab, 1984; Good Conduct Medal, 1986; Top Award in Primary Leadership Development Course; Expert Grenade/Rifle Medal, 1982-1986. Awards & Honors:

• Six Sigma Yellow Belt (2012)

• PMP Project Manager (2009)

• A+, Network+. CompTia Certifications (2006)

EDUCATION:

University of Nebraska, Lincoln, NE

BS, Chemistry – 1978

Graduated Cum Laude, Full Academic Scholarship

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate