WILLIAM S. HARKINS
*** ******** ****. ****: 419-***-**** Mansfield, Ohio 44906-3217 ***********@*****.***
PROFILE Business savvy professional of diverse technical products experienced in manufacturing engineering and supervision, project administration, and sales engineering. Possess a broad understanding of all aspects of electrical and mechanical engineering and design of rotating machinery. Demonstrated ability to convert strategic sales goals into proven results. Well respected throughout the hydro electric industry as a person that provided a product specific to the requirements of the installation site.
PROFESSIONAL EXPERIENCE
Hyundai Ideal Electric Company June 1992 – September 2016 Mansfield, Ohio
Generator Sales – Responsible for sales of generators to the worldwide hydroelectric market, which have averaged $ 10 MM annually, with a top sales year of $ 27 mm (2008). Review Customer requirements and specifications, obtains electrical design and any special requirements from Engineering, obtain material cost and create a quotation, order entry and project administration. Close interaction with Engineering, Manufacturing and outside vendors to ensure timely execution of the project will meet Customer’s delivery requirements.
Responsibilities included:
Communicate extensively with customers via E-mail and telephone and site visits
Responsible for various sales and application functions and activities
Receive requests, prepare applications data and quotation data, and make recommendations and suggestions according to particular request and company policies
Price components for quotation purposes
Respond to inquiries and requests regarding order status, requests for quotations, promised and delayed shipments, order changes, or other similar matters
Contact departments as necessary to secure complete and accurate information, discuss circumstances and possibilities, and initiate required actions
Enter orders follow established sales policies and practices
Modify existing sales brochures to improve their appearance
Created reports for Canadian Standards Association (CSA) inspectors to obtain certification labels for products
Created work instructions and technical documentation to improve work process
Created product standards that are used by Engineering firms to specify generator requirements for new projects
Obtained shipping and storage contacts for Customer equipment
Travel to project site meetings for installation coordination
Travel to visit existing and potential Customers and present Company presentation
Worked to ensure product requirements met Customer expectations
Developed long term relationship with Customers that provided repeat order projects
Have a comprehensive knowledge of the Customers products that provided manufacturing with specific requirements to ensure long term reliability of the product.
Coordinate trade show booth set-up and attendance of company personnel
Field service supervision and hands-on dis-assembly and assembly of product at installation site.
Tool Designer – Responsible for the design of various tooling fixtures for the manufacturing of company products.
Reviewed all manufacturing detail drawings and assigned tooling and inspection gages.
Tool Room supervisor of six (6) tool and die makers, scheduling their work load to ensure tooling was made to support manufacturing schedule.
Ordered all material needed to manufacture tooling
EDUCATION
B.S. Mechanical Engineering Technology – Graduate of Franklin University, Columbus, Ohio
Associate Degree Mechanical Engineering Technology – Graduate of North Central Technical College, Mansfield, Ohio
PROFESSIONAL DEVELOPMENT
ISO 9000 Auditor Training
Organized Trade Show booth set up and Sales Promotions
Regularly attended Sales and Engineering Conferences